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Reviews of Catalina Courtyard Suites

3 out of 5
Catalina Courtyard Suites
108 Marilla Ave, Avalon, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 157 reviews" "
Rating 8 - Good. 37 out of 157 reviews" "
Rating 6 - Okay. 15 out of 157 reviews" "
Rating 4 - Poor. 8 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice, very close to everything. Nacho did great job. Only thing i didn't like was the courtyard music playing till 9pm. Was loud, maybe turn it off sooner. Otherwise the place was great. Big room and bathroom was very big.. fun place
Stayed 2 nights in May 2024
Response from Ignacio on 20 May 2024
Hi, Paul. Thank you for your feedback. We're glad you enjoyed your stay! I'll discuss with owners about lower music or turn it off sooner, We hope you return soon!

8/10 Good

MARINA

Travelled with partner
Liked: Cleanliness
Close to dining and shopping. Easy to walk everywhere The room was clean but the shower was dripping water all night long, it really should be fixed 😩 Pillows could be better.
Stayed 1 night in May 2024
Response from Ignacio on 20 May 2024
Hi, Marina. We're glad you enjoyed your stay overall. Please know we take all guest concerns seriously, and will address yours with the appropriate teams ASAP.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in May 2024
Response from Ignacio on 14 May 2024
Hi, Francisco. Thanks for the great review. We hope you return soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute. Close to everything. Staff was great! Cute courtyard, Pac-Man, and breakfast was a nice plus. The bathroom was big and beautiful.
Stayed 1 night in Feb 2024
Response from Jacob on 4 Apr 2024
Thank you Jennifer for the wonderful review. We look forward to welcoming you back to the Island in the very near future!

10/10 Excellent

Kyle B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and accommodating
Stayed 1 night in Feb 2024
Response from Jacob on 28 Mar 2024
Thank you for taking the time to give us the great review. We hope that you can stay with us again in the very near future.

8/10 Good

Sreenivasan

Stayed 1 night in Feb 2024
Response from Jacob on 28 Mar 2024
Thank you for taking the time to review our hotel. We hope that we can welcome you back in the very near future.

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the whole hotel it was nice only thing I didn’t like was the tub spa stream jets didn’t work but other than that it was nice.
Stayed 1 night in Feb 2024
Response from Jacob on 4 Apr 2024
Ramon thank you for the review and informing us of the issues with the spa tub. We will make sure to look into this and get it repaired right away. Hope you can visit us again in the near future.

2/10 Terrible

Laila

Stayed 1 night in Feb 2024
Response from Jacob on 28 Mar 2024
Laila, Thank you for taking the time to review our hotel. We are sorry to see that your experience wasn't up to your expectations. We are currently going through an ownership and management change as of May 1st. We hope that you can give us another opportunity to serve you in the future.

6/10 Okay

Joshua, West Hollywood

Liked: Staff & service
It was definitely a nice place to stay. It reminds me of the old Bed & Breakfasts from the old days. It’s a true 3-star hotel nothing more nothing less. I recommend it for sure. Don’t take my 3-Star rating as bad it’s just the honest truth and I would rebook this hotel. Staff was very nice One of our room they forget to check the dresser and some lady left dirty underwear in the drawer. Complementary breakfast food and drinks are available 24 hours which is a very nice touch. Is located in the quiet location
Stayed 1 night in Jan 2024

8/10 Good

Brad

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Stayed 1 night in Jan 2024
Response from Jacob on 28 Mar 2024
Thank you for taking the time to leave the great review of our hotel. We hope that you can come visit us again in the very new future.

8/10 Good

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catalina Weekend
Excellent location, very accommodating and friendly staff. The room was clean and there was a large beautiful bathroom and lovely courtyard with a fire pit. Coffee and prepackaged danish was available downstairs for breakfast but there were no plates. There were no glasses or ice bucket in the room but I was able to get some in the breakfast room. I really appreciated the ability to check out later because we had to change plans because of bad weather.
Stayed 2 nights in Jan 2024

4/10 Poor

Ana

Travelled with family
Disliked: Property conditions & facilities, room comfort
Nice quiet place
The room was clean, the beds were not that comfortable. My back hurt from sleeping in the futon. The place was quiet and cozy and the fire pit in the courtyard was a nice little touch. Check in and check out were super easy, and we had not problem getting there.
Stayed 5 nights in Dec 2023

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We rented the family room and paid almost $600 for one night. While the one person we saw at the hotel was very nice and the room size was fine, the bathroom was absolutely disgusting, dirty with stains on towels and a big lump of hair in the drain. I have travelled all over the world and this was the worst bathroom i have ever encountered. The island is beautiful, but this hotel needs a huge update.
Stayed 1 night in Dec 2023

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. Clean and close to the main center, but away from the noise. The only downside is the lack of service. There was only one gentleman running the place. We had to call for him to show up and check us in and out. There is no room service. If you need anything, you have to call, leave a message, and wait for a response. I went to get a drink from a vending machine and a delivery guy asked me to sign for a delivery since no one else was around. Call me old fashioned, but I want to see SOMEONE working the front desk, it felt deserted. I would still recommend and stay at this property.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rosselle

Stayed 2 nights in Oct 2023

8/10 Good

Jason

Stayed 1 night in Dec 2023

8/10 Good

Lezlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gentleman was helpful and all the property was in good condition. Fireplace was a nice touch. Jet tub did not work
Stayed 2 nights in Dec 2023

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Hospitality great. Thank you :)
Stayed 2 nights in Nov 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was close enough to the action, but yet felt far away. Perfect.
Stayed 3 nights in Nov 2023

6/10 Okay

Salman

Stayed 1 night in Nov 2023

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommended!
We loved our stay at the Catalina Courtyard Suites! The location was perfect, a quick walk to the center of town, but not directly on a main road. The staff was very helpful and friendly, and we appreciated the coffee and bagels in the morning. We slept extremely well in our room, the room darkening shades were top tier. The only issue was our tv in our room, but not a huge problem on our end.
Stayed 2 nights in Nov 2023

10/10 Excellent

Saul

Stayed 1 night in Nov 2023
Response from Catalina Courtyard Suites on 6 Nov 2023
Hi, Saul. Thank you so much for the great feedback. Come back to visit us again soon!

10/10 Excellent

Kaycee

Stayed 2 nights in Nov 2023

6/10 Okay

Clayton A

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Catalina Courtyard Suites on 27 Oct 2023
Hi, Clayton. We're sorry to see that we did not exceed your expectations during your stay. Would you be willing to provide us with more feedback as to areas we might be able to improve upon for the future?

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service & accommodating. Close to town, short walking distance to the beach. Had a great trip & would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Catalina Courtyard Suites on 27 Oct 2023
Hi, Yolanda. Thanks for taking the time to leave such a great review. We hope to see you back soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Catalina Courtyard Suites on 27 Oct 2023
Thanks for the great rating, David!

8/10 Good

Brice

Stayed 1 night in Oct 2023
Response from Catalina Courtyard Suites on 6 Nov 2023
Hi, Brice. Thanks for taking the time to leave a review. We're glad to see you enjoyed your stay!

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful with all of the plants and succulents in the patio. Staff is very accommodating and cheerful. Will stay again!!!
Stayed 2 nights in Oct 2023
Response from Catalina Courtyard Suites on 12 Oct 2023
Hi, Armando. Thank you for the kind words. We can't wait for your return!

8/10 Good

Thomasina

Stayed 1 night in Oct 2023
Response from Catalina Courtyard Suites on 12 Oct 2023
Hi, Thomasina. Thanks for taking the time to complete a review. We hope to see you back soon!

10/10 Excellent

Leanne

Stayed 1 night in Sep 2023

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property beautiful , cozy. Room Huge !
Stayed 2 nights in Sep 2023
Response from Catalina Courtyard Suites on 28 Sept 2023
Hi, Felicia. We're so happy you enjoyed your stay. Come visit us again next time you're on Catalina!

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023
Response from Catalina Courtyard Suites on 28 Sept 2023
Thanks for the great rating, Joseph! Come back to see us soon!

10/10 Excellent

Rosangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service and the staff very nice I’ll recommend
Stayed 1 night in Sep 2023
Response from Catalina Courtyard Suites on 28 Sept 2023
Hi, Rosangela. We're so glad to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Excellent Staff. Well-maintained.
Really lovely garden view hotel with a common area patio [open all day for continental breakfast], and a fire pit with comfortable chairs surrounded by lush succulents. The service was excellent. The staff was great and very accommodating. Clean. Our particular room on the 2nd floor was close to the lobby entrance which forced us to keep our window shades down for privacy. Next time (and we will be back) we will ask for a room further back. The hot tub was an added bonus. Large comfortable room with a big screen TV and comfy bed. They allowed us to store our luggage in the lobby early so we could walk around. Great location near the beach and shopping. But, away from noisy streets.
Stayed 1 night in Sep 2023
Response from Catalina Courtyard Suites on 18 Sept 2023
Hi, Teresa. Thank you so much for leaving such a great review. We're glad you enjoy the common area - it's one of our favorite areas on property! We can't wait to have you back!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 18 Sept 2023
Hi, Lisa. We're glad you enjoyed your stay. Thank you for the 5 star review!

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location, not too far from the main strip in town. The room was clean and comfortable and we enjoyed sitting around the fire pit before turning in for the night.
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 18 Sept 2023
Hi, Tammie. Thanks for the 5 star review! Glad you enjoyed your stay with us. Come back to see us again soon!

8/10 Good

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mattress is old
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 18 Sept 2023
Hi, Victor. Thanks for taking the time to leave a review. We are looking into upgrading mattresses soon!

10/10 Excellent

Jennifer, Claremont

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Allowed us to leave our bags for the afternoon after checkout. A major plus!
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 18 Sept 2023
Hi, Jennifer. Thanks so much for leaving such a kind review. Hope to see you back at our property soon!

4/10 Poor

Donna Calvit

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Pros: tidy little motel, friendly people-when you could find them. Bedding was fresh and nice--large TV worked fine. Cons: Jacuzzi did not function (the jets) and as we filled the tub, black hair floated up in the water, kind of gross. Tile floor dirty, needed to wash our bare feet after walking across the floor. Tried to report problems--no one in the office, nor anyone there during check-out. No "informational" hand-out, so no info about Island and attractions (we found our own downtown) and no internet instructions--we sorted it with help from a neighbor.
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 29 Aug 2023
Hi, Donna. Thank you so much for taking the time to leave a review. Please note that we take all guest concerns very seriously. We will be sure to address your concerns regarding the jacuzzi tub with out maintenance team. We hope that you'll consider staying with us again in the future!

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Catalina Courtyard Suites on 21 Aug 2023
We are so glad that you enjoyed your stay with us! We hope we will have the opportunity to serve you again in the near future!

10/10 Excellent

James

Stayed 2 nights in Aug 2023
Response from Catalina Courtyard Suites on 18 Sept 2023
Thanks for the 5 star review, James!

10/10 Excellent

Wanda

Travelled with partner
The location of this property is convenient. Near shops and the beach, walk to just about anywhere in 10-15 minutes or catch/rent a golf cart. The stairs to the upper rooms are a little scary especially if you had a little to drink, lol, steep. We had a nice mini vacation.
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 18 Aug 2023
Thank you, Wanda!We are glad to hear that you enjoyed your stay with us. We are looking forward to serving you again in the near future! Have a nice day!

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 13 Aug 2023
We are so glad that you enjoyed your stay with us! We hope we will have the opportunity to serve you again in the near future!

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 12 Aug 2023
We are so glad that you enjoyed your stay with us!We hope we will have the opportunity to serve you again in the future!

10/10 Excellent

Lois

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, courtyard, large rooms with big bathrooms.
Stayed 1 night in Aug 2023
Response from Catalina Courtyard Suites on 8 Aug 2023
Glad to hear you enjoyed your stay, Lois. Come back to see us again soon!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here. The staff was EXTREMELY polite, kind and helpful. The bed was very comfortable and the jacuzzi tub was very relaxing. Nice garden area to sit and read. We will return!!
Stayed 3 nights in Aug 2023
Response from Catalina Courtyard Suites on 8 Aug 2023
Thank you so very much for the kind words, Rob. We're so glad you enjoyed your stay. Come back soon!

10/10 Excellent

Dr. Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place for a family of five
Stayed 2 nights in Aug 2023
Response from Catalina Courtyard Suites on 8 Aug 2023
Thanks for bringing your family to stay with us, Dr. Robert. We hope to see you all back soon!

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Catalina Courtyard Suites on 8 Aug 2023
Thanks for the 4 star rating, Yuri. Hope to see you back soon!