Auxonne Pontailler Val de Saône Holidays from AU$431

The hotel itself was great - large, spacious rooms, including a full soaking tub and huge shower, very clean and comfortable room. We had a small balcony to enjoy the views. Staff was very nice and helpful. Only a 5 minute walk to the Bastille where we enjoyed riding the cable cars up the mountain for an amazing view. However, the immediate area outside the hotel and throughout the city, we did not feel safe - even in the daytime. Do you research on crime and the sections to avoid. We made the mistake of walking from the train station to the hotel, but took an uber on the way back because we did not want to venture out, It's a shame because this city has so much potential. Even in the local coffee shop, there are signs on the table inside to be aware of pickpockets.

Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay!

Very nice hotel, had everything that you would need and great service

Excellent location. Excellent value for money. The best 2 bartenders in the world (shoutout to George and Freddie for the exceptional service and sharing yoir drink making artistry!). Nice to be able to book a private 30 min hot tub (would be great if it was a touch hotter and a little less bubbly!) the themed dinner nights were excellent and the food very good. We opted for the half board which was excellent value (even considering we opted for one night out at Les Coursives in Meribel village which was the best French food I’ve ever tasted!). Suggest a kettle in the dining room for those of us who like scalding hot tea :) The rooms were big and the beds comfy. Our room had carpet which I personally hate. The lounge was kitschy and cool and had just the right feel before and apres ski. Loved the combo of old charm and low tech with all you need for a delightful stay and this quirky spot. Would definitely come back.