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No Expedia cancellation fee to change or cancel almost any hotel reservation.
There was no mention in itinerary about needing an ESTA for USA when passing through the air for international transfer.
Staff on flight very good
Very small plane, but service and on time running outweighed plane size.
our bag has been damaged but can't do anything about it as left airport before found it,
Vienna Airport is a nightmare when you arrive !!! Usless or zero signage for people transfering to other flights .
Self check in of bag was tricky and only some staff helpful (others not)
Happy to fly with them again
First time flying with Austrian Hopefully not the last!
Nice to have a snack we didn't have to pay extra for.
Excellent service in all aspects.
Austrian Airlines offers value for money through attractive discounts and promotional offers, easy access to customer service and schedules that seem almost tailor-made for every traveller. Austrian Airlines flights make travel anywhere in and out of Australia an experience hard to forget.
Austrian Airlines operates by keeping the customer in focus at all times. Be it great deals to choose from, friendly on-board and back end customer service staff or a network of flights that is difficult to match. Austrian Airlines flights have everything going to make them the preferred airline of choice for anyone in the Australian circuit. There is really no need to look beyond Austrian Airlines as you can get everything that you need as an air traveller right here whether you need to fly for business or pleasure. With convenient online booking and no hidden or additional fares flying with Austrian Airlines is an experience you would like to talk about. Fly to the most popular destinations on fares that can be quite hard to resist if you happen to book when the airline comes up with the many promotions that run almost every other day. You can also check-in online and take advantage of the hugely popular customer centric facilities that Austrian Airlines have to offer.