Auburn Holidays from AU$2,349

We really appreciated the location of this hotel. It is within walking distance of many historical sites and shopping. The staff at this hotel made sure that we had all our questions answered and we're very helpful in regards to all the little details. The breakfast in the connected pub was delicious and perfect portions. Shout out to the restaurant staff as well! The only issue with this hotel is that I've noticed quite a bit of wear and tear throughout the building. For example there was a bleach spot on the carpet in the room that we stayed and the furniture had very worn edges. A couple times we did get caught in an elevator loop, which was a bit of an adventure. However we are very pleased we stayed there and would definitely prefer others to stay there as well..

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else I can help you would”- yes you can some recognition of using ChatGPT or Claude prompts would have been better! For the higher end of hotels in boston the food in the long room was also disappointing. If you are meet and meat you’re not able to be accommodated with much inspiration. Vegetables ala zucchini is about it and although the boston favourites of clam chowder and boston cream pie remain I am not sure how well thought out the menu has been, even the word tofu should appear in this day and age! The pool was good and very much accessible and they had a number of hoists next to the pool to allow people with access issues a dip. The jacuzzi was hotter than a flombe but good for your joints I am told as your joints may melt if you are there long enough. I think my main issue is the staff still need to have a bit more understanding and training on what the raffles hospitality and service constitutes. Great place for influencers but lacks the Mature understanding of what it is.

very clean very helpful staff. Ace was very kind and greeted us so pleasantly numerous times. He even gave me an umbrella when it was pouring and he was very sweet. I just wish there were more food options in the hotel restaurant.

The room was impeccable, the restaurant delicious, and the staff kind and accommodating. Manager Kamil was up to any challenge, and has created a warm and welcoming home away from home.