Crystal Hotel Asmara

Photo gallery for Crystal Hotel Asmara

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In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Crystal Hotel Asmara

Crystal Hotel Asmara

3.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Bihat Street No. 17, Asmara

Explore the area

  • Popular LocationRoman Catholic Cathedral of Asmara8 min walk
  • Popular LocationFiat Tagliero Building14 min walk
  • Popular LocationUniversity of Asmara17 min walk
  • AirportAsmara (ASM-Asmara Intl.)6 min drive

Choose dates to view prices

About this area


Located in Asmara, Crystal Hotel Asmara is in a walkable area with good airport proximity. Local points of interest include Roman Catholic Cathedral of Asmara, Fiat Tagliero Building, and University of Asmara. Guests appreciate the hotel's central location.

What's nearby

  • Roman Catholic Cathedral of Asmara - 8 min walk
  • Fiat Tagliero Building - 14 min walk
  • University of Asmara - 17 min walk
  • Cicero Stadium - 2 min drive

Getting around

  • Asmara (ASM-Asmara Intl.) - 6 min drive


  • Ghibabo - 3 min walk
  • Ghibabo - 3 min walk
  • Roof Garden - 4 min walk
  • Alkhaima Arabic Restaurant - 6 min walk
  • Alba Bistro - 7 min walk

About this property

Crystal Hotel Asmara

3-star hotel with business centre and 24-hour front desk
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 35 rooms offer free WiFi, room service and TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water and ceiling fans.
Crystal Hotel Asmara offers 35 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities


  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre


  • Garden
  • Terrace


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Ceiling fan


  • Free toiletries


  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Desk
  • Safe

See similar properties



Check-in from 1:00 PM - anytime
Minimum check-in age - 18


Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crystal Asmara
Crystal Hotel Asmara Hotel
Crystal Hotel Asmara Asmara
Crystal Hotel Asmara Hotel Asmara

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 7 out of 34 reviews
5 - Excellent 21%
Rating 4 - Good. 14 out of 34 reviews
4 - Good 41%
Rating 3 - Okay. 7 out of 34 reviews
3 - Okay 21%
Rating 2 - Poor. 3 out of 34 reviews
2 - Poor 9%
Rating 1 - Terrible. 3 out of 34 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great service! Convenient to all sites.
Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service
The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
Stayed 2 nights in Nov 2019

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
Stayed 19 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019 Rahwa
Stayed 14 nights in Jul 2019