Holiday Homes in Ashland

"Acommations -they met our needs with a smile every time.Was in a few different rooms ( we stayed for a longer period of time) which every room smell fresh & clean.Comforty beds.Little business area -computer was fast a& efficient.I believe there was a printer as well.The owner,staff has really come together to give us customer a safe,pleasant stay which I will be coming back....Laundry has been address as problems with operating efficiency -I believe Comfort Inn & Suites management is working on it so we as guest have good operated washer & dryer."

"Staff are very friendly. The hotel and rooms are clean and well kept up. The beds are very comfortable. Breakfast was great with lots of options. The breakfast lady does a fabulous job at her job. Honestly, one of the best I have seen. "

"The room was absolutely filthy. Every surface was covered in unidentifiable substances, hair and crumb tumbleweeds in every corner. Splatters of liquids and (lets just call them "greasy") handprints everywhere. A solid "yuck"."

"One night stay. Didn't use pool or amenities. Staff was 5 star everywhere. Thanks "

"Love this stay and great food, drinks and clean room and amazing hot tub and pool area!!"

"Nice stay right off of Dodge Street, by Methodist College. Adequate, free parking, very clean room. Comfortable bed and I love the bedding."

"My son said it was very nice and clean. Thanks "

"This is my 5th stay at this location over the last 5 months and I was surprised with the disinterest staff had in my problems and the lack of resolution to any problems I had. I was there for 6 days without having room service stop by to empty trash, refill toilet paper, fresh towels. I was there with my family which includes 2 teenage girls so the trash filled quick and the towels needed a refresh. After the first day of no service, I assumed something happened because it wasn't normal. After the second day I had to get more toilet paper (1 roll) and asked for the room to be cleaned the following day. When that didnt happen I had to ask a second time for toilet paper (because they didnt clean it) and asked again for the room to be cleaned the next day because trash was starting to collect. When it didnt happen the second time, I had to get fresh towels and was assured again that room service would come. On the last night of my stay, after trying 3 times to get the room cleaned, I was told the general manager would be available for me to speak to the following moring. Handed me his business card. So the following morning when I stopped by the front desk, I was told he wasn't in yet. When I stopped by the front desk to check out a few hours later I was told he wouldn't be coming in. The whole experience I was met with a lack of concern from all front desk staff. This experience has me questioning my future stays with DoubleTree."

"The staff took pride in their job and it showed in the hotel. Very clean, breakfast was great. Will stay at this hotel again."