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"The room is very clean and very nice. The breakfast is wonderful and has a huge variety of food. The staff does the bare minimum and don’t expect Michelin key behavior. The pool area and changing rooms had no towels. No one there to help. Called room service several times and nothing showed up. The main restaurant was closed 3 out of 4 nights and the back up restaurant was not busy, and still couldn’t accommodate basic things like cocktails or controlling coughing children from touching other peoples tables "

"The hot pool was not working. "

"We recently stayed at this hotel as a family, and it truly exceeded every expectation. From the moment we arrived, we were blown away by how beautiful the hotel is. The interiors are stunning — elegant, stylish, and thoughtfully designed. Every space feels luxurious yet welcoming, and the attention to detail in the décor and ambience is remarkable. The facilities are outstanding. The spa is peaceful, immaculate, and the perfect place to unwind after a day on the slopes. Every area, from our room to communal spaces, was spotless — the hotel’s cleanliness is exceptional. The complimentary shuttle to the ski lift was a fantastic bonus, making our stay seamless and stress-free. As big food lovers, the dining experience was another highlight. Every meal was sensational — beautifully presented, full of flavour, and crafted with care. The quality was genuinely on par with Michelin-starred restaurants we’ve dined in, and we looked forward to every meal. The staff made our stay unforgettable — warm, professional, and always going above and beyond. A special mention to the restaurant team, who made every meal not only delicious but truly enjoyable and memorable. This hotel is more than just a place to stay — it’s an experience. We would return without hesitation and highly recommend it to anyone seeking beautiful surroundings, outstanding food, and exceptional service."

"Hotel is not accessible by car. I booked "

"the staff were great: super friendly and helpful. food was delicious. loved the bundesliga live stream of der klassiker"

"We enjoyed our stay and the location was great. The lounge/restaurant area was a lovely space to relax by the fire and have something to eat and drink. The rooms were nice but could do with some extra features like somewhere to put the suitcase and some better lighting (it was too dark). We also found very limited bathroom amenities for a hotel of this standard. For example a one product "does everything" which I find is more of a 3 star hotel feature. "

"The apartment was nice with beautiful view. Kitchen was without toaster no ”fairy” and only one tablet for dishwasher. Lack of space to put down your stuff in bathroom. It was my husbands 70th birthday and I asked if I could order something but they said the hotel will bring something which never happened. A chaningroom in spa area would be nice "

"Beautiful resort in a lovely town. Helpful staff and fantastic food. Didn’t want to leave"

"Great"