Spa Hotels & Resorts in Arzakan from AU$66

"I wouldn’t recommend this hotel based on how they handled a very serious situation with my senior mother. She had an extremely difficult and stressful journey due to unexpected circumstances while traveling, which caused her to miss part of her stay. Despite this being clearly explained, the hotel showed no understanding or flexibility. What was most disappointing is that she is elderly and was traveling alone, yet there was no effort to accommodate her needs or offer even a small gesture of support. We had already paid for the stay, and given the situation, a bit of compassion or a late checkout would have gone a long way. Hospitality should include empathy, especially in urgent situations involving vulnerable guests. Unfortunately, that was completely lacking here"

"Place is old and walls are kind of thin so expect to hear your next door neighbor. Breakfast is good. Clean but old. Amazing staff. ( they made me a sandwich to take because my flight was early morning and I could not get breakfast! "

"The very best location in Yerevan. Amazing staff and great amenities. I very much enjoyed my stay at the beautiful Grand Hotel Yerevan. Thank you to the staff, who were professional to my associates and I. Will be staying there again this summer. Thank you - Sebastian A "

"This hotel experience is five star worthy, possibly the best hotel experience I have ever had. The staff went above and beyond what wa expected."

"Everything was terrible "

"There was a restaurant with extremely loud music late in the evening between the 2 and 3 floors, impossible to sleep. Impossible to set the temperature or tono0en windows as well. Too bad, because the staff and location were good."

"It was a really good place we enjoyed it. Workers are really good helpful I like it. Five stars."