Arroyo de la Luz Holidays from AU$2,868

Belen at reception was excellent! She greeted us with a warm welcome and was able to accommodate us with a change of room as we arrived early in the morning from the airport and we were tired! She helped us with a map and made great suggestions! The room was spacious, modern, clean and quiet. I would suggest eating breakfast outside of the hotel as it was not included! The buffet breakfast cost us 15 Euros each! Expensive for what was offered. When we went out walking we saw much better offerings for 8 Euros! Eg. Avocado on toast or eggs Benedict! Live and learn. We had a great stay at the hotel, liked the location and the friendly and helpful staff. I would definitely recommend it to my family and friends😊

Generally a comfortable hotel but isolated from amenities. The food quality through affiliated Crown Plaza was not of a good quality.

I didn’t like the cleanliness my shower had hair on the walls when we checked in complained to hotel staff even submitted a photo and hours later after being told it would be taken care of came back to room to find it was not done. That alone turned what would have been a great experience into something else. The front desk staff are friendly and helpful. The lobby is nicely arranged.

Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.

It’s very far from downtown and quite noisy… but clean and friendly staff! Basic bit does the trick if you aren’t spending too much time in your room