Arnad Holidays from AU$3,592

Fantastic staying Very nice staff and lovely ambiance xx

I almost don’t want to tell anyone about this place, but then the team work so hard, they deserve to be busy! I can’t recommend this place highly enough. From the moment we stepped into reception, we were treated like VIPs, the staff are without exception, incredible. Warm, friendly, professional- every part of the experience feels five star. The family spa is beautiful, the grounds are stunning, the views breathtaking, and the food and drink amazing. We loved waking up to the spectacular views, getting the most gorgeous breakfast and then wandering around the botanical gardens, seeing the donkeys and exploring. A day trip to Lugano is a must, as is Menaggio with the ferry over to Bellagio. Tremezzo and Gandria are also good trips. The hotel was really peaceful when we were there in early May, we didn’t use the outdoor pool as the weather was a bit changeable, but it’s such a great base from which to explore. It’s in a fairly remote spot, so you can’t really walk out of the hotel to other places but Lugano and Porlezza are both a short drive away and the restaurants onsite are great. Word of warning, if you fly in to malpensa airport and drive to the hotel, take the route through Switzerland and Lugano, not the east side of the lake. The roads are pretty treacherous, mountain side and winding and the Italians drive a bit crazy! We will be back to the PSM, we just loved it.

Fantastic stay and excellent breakfast. Quiet and zen atmosphere with a top italian class. Helpful and friendly staff that go all way out to make your stay a perfect one ! Well done, Bianca !

Brand New Hotel, just opened 02/2026, room we stayed in is the basic room but felt like upgraded one. Very quite hotel. Staff absolutely outstanding and very helpful from check in to check out. Treated nicely with some desert delivered to our room as welcome food, just perfect nothing else can describe it. The location can’t be better, 4-5 minute walk from the lake. We will be back in the future. Please keep this level if the service and cleanliness.

Breakfast was good, although the spa facilities looked good we did not get a chance to try. Hotel had great views and great transport links