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Reviews of ibis Styles Arlon Porte du Luxembourg

3 out of 5
ibis Styles Arlon Porte du Luxembourg
Dreve de l Arc En Ciel 100, Arlon

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 86 reviews" "
Rating 8 - Good. 46 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Hilary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Short businesses trip
It was a short business trip so was ok. The staff were friendly & the food was good. A nice room except for the leaking shower door which made the room smell damp. But all in all a pleasant stay
Stayed 3 nights in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here on numerous occasions...always been first class
Stayed 1 night in May 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over hotel
Stayed 1 night in Apr 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids loved the pancake making machine at breakfast and the breakfast is excellent.
Stayed 1 night in Mar 2023

8/10 Good

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful friendly receptionist and she also did the bar ! Fabianne. Great to chat to !
Stayed 1 night in Aug 2022
Response from Fabienne DAHM - FOD Reception on 29 Aug 2022
Dear Mrs Stone, Many thanks for your high quotation. It was also a pleasure to meet you to - really interesting talking together with your husband to. Have a good day. Best Regards, Fabienne DAHM

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great which included a cooked breakfast option.
Stayed 1 night in Jul 2022

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jan

Stayed 1 night in Jul 2022

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an ideal stop on our journey home
Very comfortable, a large room, excellent breakfast and good evening meal. Alongside the hotel is a beautiful area for sitting outside with a drink. Very helpful young lady on reception when we had a brief problem with power in the room - we were about to check out (approx 11am on 4 July)
Stayed 2 nights in Jul 2022

8/10 Good

Stuart

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice Transit Hotel
Nice stop over hotel while transiting through Belgium. Just off the motorway which was handy, but not too close that you can hear the traffic. Good breakfast as well.
Stayed 1 night in Oct 2021
Response from Fabienne DAHM Receptie Ploeg on 24 Oct 2021
Dear Sir, We thank you so much for your appreciable quotation. We're glad that you enjoyed staying with us. We hope you're to come back on your transit way next time. Have a nice day. Fod - Fabienne DAHM

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for visiting Bastogne or Luxembourg
Ideal place mid-way between Luxembourg City and Bastogne, the two main locations requiring a visit. Great friendly staff, clean and modern hotel with spacious room, great shower with plenty of water pressure. Very good breakfast. Extremely quiet which is ideal for resting after long and active days visiting the surrounding areas. Highly recommended.
Stayed 3 nights in Aug 2021
Response from Fabienne DAHM Receptie Ploeg on 17 Aug 2021
Dear Customer, Many thanks for your kind appreciation. We're pleased you've enjoyeg staying with us. See you another time. Regards - FOD Fabienne DAHM

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Parkin food excellent and staff really helpful
Stayed 1 night in Mar 2021
Response from Anna on 12 Apr 2021
dear guest, we are pleased you enjoyed your stay! we look forward to welcome you again in our hotel, Kind regards,

8/10 Good

Catherine

Liked: Cleanliness, staff & service
to come back !
The room was clean and beautifll. Due to covid,we had to take breakfast in the room: the plate with breakfast was very good. We could ask for coffee and thea as we like. There was no toilet brush in the toilet room. You had to open the water tap slowly because otherwise your clothes were wet.
Stayed 2 nights in Dec 2020
Response from FD reception's desk on 25 Jan 2021
Dear Customer, Many thanks for your comments on the web site. We really appreciate them. If the Customer feels happy we do as welll. Best Regards, FOD Fabienne DAHM

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
Good parking, good choice breakfast and comfy bed. Heating control not working in room so a little cold for October
Stayed 1 night in Oct 2020
Response from Fabienne on 4 Oct 2020
Dear, Many thanks for your remarks and score. We apolagize for the central heating inconvenience, we are going to resolve this problem next 5th october. We've renewed the hotel in its globality but a few things still need to be improved. We wish you'll come back and visit us again in better conditions. Best Regards, FOD Fabienne DAHML

8/10 Good

Massimiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di lavoro, cucina molto buona come anche la colazione veramente buona, l'unico consiglio avere una macchinetta per caffè come piace agli italiani.
Stayed 10 nights in Feb 2024

8/10 Good

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fabienne DAHM FOD on 3 Dec 2023
Cher client, bonjour, Mille merci pour votre retour plus que positif. Cela fait chaud au coeur surtout en cette période un peu compliquée. Nous sommes ravis que votre séjour se soit bien déroulé et que vous êtes entiérement satisfait de nos services. Au plaisir de vous revoir. Cordialement, FOD Fabienne DAHM

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel très bien avec bonne option de restauration
Stayed 2 nights in Sep 2023

10/10 Excellent

Christian

Travelled with family
Liked: Amenities
Très bien
Stayed 1 night in Sep 2023

10/10 Excellent

Jean Martin

Stayed 1 night in Aug 2023

10/10 Excellent

Arie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gewoon goed
Stayed 1 night in Jul 2023
Response from fabienne dahm Reception's desk on 30 July 2023
Goede Avond, Beste danke voor uw scoring. Wanneer u tevreden bent dan zijn we ook tevreden. Hoogachtend. FOD Fabienne DAHM

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Jammer dat het bed niet schoon was. Er zaten verse bloed vlekjes op het kussen Op 1 kamer ontbrak de bovendouche. Was alleen handdouche aan korte slang Zat wel nog de opening waar hij gezeten had Wel vriendelijk personeel en het restaurant was ook prima. Evenals het ontbijtbuffet
Stayed 1 night in Jun 2023

8/10 Good

Guido

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Leider wurde an Unterkunft gebaut.
Stayed 2 nights in Jun 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida del restaurante mala, filete estropajo
Stayed 2 nights in Oct 2022

8/10 Good

Nicolas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Christian

Stayed 1 night in Aug 2022

10/10 Excellent

Antje Tetje

Stayed 1 night in Aug 2022
Response from Fabienne DAHM - FOD Reception on 20 Aug 2022
Dear Customer, Many thanks for your high quotation, we really appreciate, mainly during this complicated period we're living with. Good feed back is always good to fit your mind and work. Best Regards. FOD Fabienne DAHM

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ik had 3 kamers geboekt voor 2 nachten. Goed gelegen, rustig, vriendelijk personeel. Geen reden om niet opnieuw bij IBIS te boeken maar toch wel een aantal aandachtspunten waarvan ik oprecht hoop dat deze ter harte worden genomen. Receptionist bij ontvangst niet Nederlandstalig, geen probleem, wij spreken meerdere andere talen maar voor een dergelijk hotel mag dat toch wel verwacht worden. Tijdens het schoonmaken 's ochtends staan alle kamers open, wij liepen onze kamer in en namen wat van onze spullen mee zonder dat iemand daar naar omkeek of naar onze pasjes/sleutels vroeg. Bedenkelijk. Gebruikte badlakens werden verwijderd maar niet vervangen. Geen toiletborstel aanwezig. Ontbijt: relatief trage aanvulling eerste dag, compleet zwart geblakerd, oneetbaar spek de volgende. Nieuwe toevoer van spek werd er gewoon bovenop gedropt. Dit hotel heeft veel pluspunten maar de aansturing van bepaalde zaken moet m.i. beslist strikter. Succes verder.
Stayed 2 nights in Jul 2022

8/10 Good

sandra

Stayed 1 night in Jul 2022

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

baltus

Stayed 1 night in Apr 2022

6/10 Okay

jinwon

Travelled with family
그냥 하루묵기 괜찮은숙소
그냥 하룻밤자기 좋습니다 조식은 막 먹을게많은건 아니었습니다 주변에 인프라는 없습니다 차량이 있을경우 불편이 없습니다 또 가지는 않을듯요 도시이동시 잠깐 들리기에 나쁘지않다 정도입니다
Stayed 1 night in Apr 2022

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Steen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udemærket
Ganske fint sted
Stayed 1 night in Feb 2022

10/10 Excellent

Marie-Laure

Stayed 1 night in Feb 2022

10/10 Excellent

Yacine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Huwel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propere kamers,aangenaam personeel, restaurant had mooie keuze en mijn keuze was zeer lekker Enig nadeel was het ontbijt,weinig keuze.
Stayed 1 night in Nov 2021
Response from Fabienne DAHM - FOD Reception on 28 Nov 2021
Geachte Klant, Alvast bedankt voor u positieve aanmerking- dat doet ons veel plezier zo iets te kunnen lezen, gedurende deze Covid-19 periood, zo moelijk voor idereen. Hoogachtend, FOD Fabienne DAHM

10/10 Excellent

Judson

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Notre chien , calme et n’aboyant pas était avec nous et le petit déjeuner buffet était excellent avec produits locaux à découvrir ( confitures) et fruits frais ! Très bonne literie aussi
Stayed 1 night in Nov 2021
Response from Fabienne DAHM - FOD Reception on 26 Nov 2021
Bonsoir, Mille merci pour votre score de satisfaction. Cela nous fait chaud au coeur en cette période difficile que nous traversons. Au plaisir de vous revoir. Cordialement. FOD Fabienne DAHM

8/10 Good

vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Hôtel propre et bien situé
Stayed 1 night in Nov 2021
Response from Fabienne DAHM - FOD Reception on 13 Nov 2021
Bonsoir Monsieur, Nous vous remercions pour le bon score accordé à notre établissement. En cette période de crise, cela nous fait vraiment plaisir que vous ayez apprécié votre séjour chez nous. Au plaisir de vous revoir. Cordialement FOD Fabienne DAHM

10/10 Excellent

Basile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur choix.
Facile d'accès mais enseigne de taille assez moyenne et cachée par la végétation donc, difficile à repérer de loin. Endroit calme, parking aisé et vaste. Personnel très professionnel, bienveillant, serviable et très poli. Autant à la réception, dans les couloirs qu'au restaurant. Petit déjeuner généreux avec des produits d'excellente qualité et pour tous les goûts. Chambres de belle dimension, insonorisées, bien équipées, avec une très bonne literie, sdb lumineuse et très propre. Bref sans défaut. Excellent rapport qualité-prix en général.
Stayed 1 night in Nov 2021
Response from Fabienne DAHM - FOD Reception on 9 Nov 2021
Cher Client, Nous tenons à vous remercier vivement pour votre avis plus qu'encourageant et sympathique à l'égard des services proposés par notre établissement. Nous sommes plus que ravis que votre séjour se soit bien passé et nous espèrons vous revoir très prochainement. Cordialement

10/10 Excellent

Alexina

Stayed 1 night in Oct 2021
Response from Fabienne DAHM - FOD Reception on 9 Nov 2021
Chère cliente, Nous tenons à vous remercier pour le beau score attribué à notre établissement. Nous sommes ravis que votre séjour vous ai plu et nous souhaitons vous revoir très prochainement chez nous. Cordialement,

8/10 Good

Sacha

Travelled with family
Liked: Staff & service, room comfort
Etape d'une soirée
Très bon accueil et personnel très compétent. Hall d'entrée et bar très agréable, par contre le couloir au rdc et les chambres sont à rafraîchir. Nous avions une chambre côté route, très bruyant et pas bien insonorisée. Pour une étape cela reste correcte.
Stayed 1 night in Oct 2021
Response from Fabienne DAHM - FOD Reception on 9 Nov 2021
Cher Client, Nous tenions à vous remercier pour le beau score que vous avez attribué à notre établissement. Cependant, nous sommes désolés pour le confort de votre chambre qui n'était pas approprié. La prochaine fois, n'hésitez pas à nous signaler cet inconvénient, nous ferons le nécessaire pour que votre séjour soit le plus agréable pour vous. Cordialement,

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit avec la famillle
Bon accueil, chambres communicantes confortables. Reste d odeur de cigarettes lié à la présence de moquette, peut-être. C était le seul inconfort. Petit déjeuner extra
Stayed 1 night in Oct 2021
Response from Fabienne DAHM - FOD Reception on 9 Nov 2021
Cher Client, Nous vous remercions pour le beau score attribué à notre établissement. C'est très encourageant et sympathique de votre part, surtout en cette période difficile que nous traversons avec ce virus tenace. Au plaisir de vous revoir bientôt chez nous. Cordialement,

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Response from Fabienne DAHM - FOD Reception on 9 Nov 2021
Cher Client, Nous tenions à vous remercier pour le beau score attribué à notre établissement. Ceci est très encourageant et sympathique de votre part, surtout en cette période Covid 19 assez compliquée. Cordialement,

6/10 Okay

R.

Liked: Cleanliness, property conditions & facilities, room comfort
Beoordeling overnachting
Ontvangst was goed en snel. Betaling verliep snel. We waren op de eerste etage ingedeeld, helaas had mijn vrouw haar voet onlangs gebroken en moesten gebruik maken van de trap omdat er geen lift was. Dat leverde haar de nodige pijn op. Het diner in het restaurant was uitstekend en hebben daar savonds heerlijk kunnen eten. De volgende dag bij het ontbijt viel ons het beleg erg tegen. Het plakje ham ontbrak net zoals het plakje kaas en dat was bij navraag ook niet beschikbaar❗️ De kamer (228) was schoon en het king size bed was uitstekend en daar was het eigenlijk om te doen, een lekkere nachtrust. Het raam konden we helaas niet open zetten omdat er een ‘technisch’ apparaat continu ergens buiten stond te draaien wat nogal een geluidsoverlast veroorzaakte. Dus maar geslapen met het raam dicht.
Stayed 1 night in Sep 2021
Response from Fabienne DAHM Receptie Ploeg on 9 Nov 2021
Geachte Klant, Alvast bedankt voor uw mening over ons hotel en diensten. We zijn tevreden dat u van ons restaurant en ontbijt buffet goed genieten hebben. Voor uw volgende verblijft, als uw vrouw moelijkheden om te lopen had, vragen maar ons om een kamer op gelijke vloer te kunnen hebben. We blijven altijd op uw hoogde. Hoogachtend,