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Reviews of Coastal Express Inn & Suites #1 at 681 Ocean Drive

2.5 out of 5
Coastal Express Inn & Suites #1 at 681 Ocean Drive
Carretera 681 Km. 4, Arecibo

Reviews

6.0
Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 5 out of 44 reviews" "
Rating 6 - Okay. 10 out of 44 reviews" "
Rating 4 - Poor. 7 out of 44 reviews" "
Rating 2 - Terrible. 11 out of 44 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rafael, Bronx

Disliked: Cleanliness, property conditions & facilities
very poor communication, the owner's phone number is out of service and communication with expedio is bad, the air conditioning does not work and the lamps do not work and the area is not very safe. I do not recommend it
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Feb 2022

4/10 Poor

Gal, Laurel

Travelled with family
Disliked: Amenities, property conditions & facilities
Somewhat run down (rusty, exposed light bulbs) for the asked price. Would be appropriate for about half the cost. Parking yard is tight and if not managed by the owner will quickly fill up by two cars.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Too much expensive for the place, it was like a motel on the road, no pool, the parking lot was always full, the bed and the furniture is low class, the TV doesn't work, etc.....
Stayed 1 night in Jul 2021

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Cool place
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good but the place was not as expected. One of the mattress was too hard. We stayed one night, when we woke up the next morning, there was no water service and they didn't have a water tank. Too expensive for the poor facilities and service. I wouldn't recommend.
Stayed 1 night in Mar 2021

4/10 Poor

obed

Business traveller
Disliked: Cleanliness, room comfort
Sucks. Could not be comfy....
I don't understand how Hotels.com have this place in there list. They are for money not to comfort the tenants. Very ignorant owners in the safety for the people. Slippery stairs, falling apart ceiling and hand rails. No lights on the stairs. Will not recommend.
Crack ceiling about to fall in your head
Dark hallway
More ceiling crack
The kitchen is the IT room
Stayed 6 nights in Feb 2021

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: Not as pictured, false advertising on ocean view and attractions. . No fire alarms, exposed wiring. TV cable hanging extremely low near doorway. Extremely long curtains in doorway, one can easily trip and hurt oneself. Slippery bathroom floor without proper floormats. Cobwebs and mold in drawers. Mouldy shower curtain. No extra garbage bags, nor bath towels. Extra toilet paper seemed to have been dragged on floor. Don't expect complementary soap, shampoo, iron nor blow dryer. No stove top, nor rain shower head as advertised. Pros: friendly customer service. Free Wifi, and movie channels. Great air conditioning free parking.
Stayed 6 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good about place. Communication - delayed. Room very dirty (still they charge $25 for cleaning), no towels or TV. Mouse droppings all around the room. Shower barely working.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked it was close to a lot of beautiful beaches.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

2/10 Terrible

Yaritza, Caguas, PR

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible since we get at the parking and all the property all night long, I even got nauseous. The kitchen was in very bad condition, even broken drawers and the bathroom walls need to be cleaned. We get there around 12 midnight and leave by 7:00 am because we couldn’t stand longer.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, rooms are clean, comfortable and tidy. Nice view and great vibe. Across the street from the ocean and spitting distance to a magazine featured surf beach. Will definetely come back. Ty.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not like the pictures
There were dead bugs on the windowsill. The bathroom mirror was disgusting, the shower wasn't properly cleaned. The bathroom light was falling apart and also stopped working we had to shower in the dark for a few days before we left and no one came to fix it. I saw closets in the room online and there were no closets.
Light falling apart
Curtains were just draped over
Dead bugs
Moldy showers
Stayed 9 nights in Jul 2017

2/10 Terrible

Ramon

Liked: Room comfort
Disliked: Property conditions & facilities
Seminario Arecibo
No TV channels
Stayed 1 night in Jun 2017

6/10 Okay

Melissa

Disliked: Cleanliness
Stayed 1 night in May 2017

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, our apartment had a very musty smell and was not very clean. However, we really liked the landlord. He just bought the building last year and is fixing it up. He hadn't gotten to our apartment yet but he showed us one of the apartments that he had renovated and it was just beautiful. I would stay there again if it was in one of the newly renovated rooms. So don't sell this place short.

10/10 Excellent

Raely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot
Had a great time went for a surf contest lots of great surfing spots and also visited la cueva del Indio great location near a lot of restaurants room was comfortable and very homey recommended by me loved it.

10/10 Excellent

Stephanie, US

Liked: Cleanliness, staff & service, room comfort
Nice & quiet hotel close to the beach
Nice & quiet hotel close to the beach, I will definetly come back.

8/10 Good

Alexis, Puerto Rico

Liked: Cleanliness, staff & service, room comfort
Family friendly
Nice, clean and comfortable apartment. Excellent price and family friendly. Absolutely recommended.

4/10 Poor

Michelle, Durham, NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a real hotel and dirty
This is not a real hotel and was dirty. It is an apartment that someone owns among a few others in a building. No front lobby or hotel services. You MUST call the number in the booking to be able to get the keys for the apartment - plan ahead. We called and the guy was very nice and just needed 15 minutes to meet us with the keys. The address isn't correct - type in Salitre (the restaurant) and then take the next right after that. It's the white building with a blue roof on the corner. At first the apartment seemed okay for what it was, but then we went to bed. The sheets were dirty and there weren't pillowcases, and the bed was very uncomfortable. It was nice to have a kitchen with pots, pans, dishes and a full fridge plus strong AC. Close to beaches, Cueva del Indio, and Arecibo. We really only needed a place as base camp for sleeping and showering, so we weren't looking for anything fancy - just a comfortable bed and a shower. That being said, I would not stay here again or recommend it as it didn't meet those basic requirements.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing to find, look like an abandonned building. Smell of cheap toilet spray in the room. Ended up in another hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect spot to get away...
Simplt awesome, cozy room, close to the ocean, perfect spot to get away from all and experience PR

6/10 Okay

juan a, FORT MYERS

Liked: Cleanliness
Disliked: Staff & service
CUIET AN EXPERIANCE
IGOT WHAT I PAYDE FOR

2/10 Terrible

Rebeca

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Muy sucio y mal olor
Stayed 1 night in Sep 2023

4/10 Poor

Marysel

Business traveller
Disliked: Cleanliness
El lugar es tranquilo, acogedor pero le falta limpieza, se fue el agua en la madrugada y me comunique y nadie pudo resolver. El lugar necesita una unidad de aire mas fuerte. En fin tuve que ir a mi actividad de negocio sin poder ducharme.
Stayed 1 night in Jun 2022

4/10 Poor

Ryan

X
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Están desorganizados, estaba lleno y me tuve que ir.
Stayed 3 nights in Jul 2021

10/10 Excellent

Virgen

Travelled with family
Liked: Cleanliness, room comfort
Satisfecha con la limpieza
Stayed 1 night in Oct 2020

6/10 Okay

Shirley

Travelled with family
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cargo adicional de $25+IVU q no es considerado en el precio del app. Adicional a esto la cama era muy dura, al dia siguiente amaneci con dolor de cuello. Todo lo demás muy bn limpio, acogedor y organizado.
Stayed 1 night in Dec 2019

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 7 nights in Jul 2019

8/10 Good

Lisandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacasoin family
De maravilla .personas muy amistosas
Stayed 11 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto tranquilo buen servicio volvería otra vez en algún momento de volver a visitar a Arecibo
Stayed 2 nights in Mar 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Ana, Humacao, PR

Liked: Property conditions & facilities
Disliked: Cleanliness
limpieza y toallas
Muy bien y regresaría otra vez...solo pido toallas en el cuarto....

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Julián, Spain

Liked: Cleanliness, room comfort
Full apartment for surfers
Nice apartment, with everything needed. Beach nearby only for surfers. Road nearby too noisy.