Architectural World Heritage Park - The Destina 2 Tours and Activities

Excelente ubicación pero me encontré el hotel antiguo para mi gusto, el que le gusta lo clásico antique pues super. La habitación super grande pero no pude dormir bien porque sentía que me picaba algo cuando me entraba entre las cobijas, tengo las fotos que lo confirman. Hubo dos noches q dormí en el mueble por eso. Despues decidí dormir encima de la colcha y ponerme una pijama larga y medias para soportar el aire. Algo que no me gustó fue que al llegar la habitacion que tenia ventana, y me dieron 2 cupones de cada cosa que ofrecen. Cuando me enseñan la que esta disponible, me prometieron darme 3 más si cambiaba de habitación a una vip, cuando ya pague me dicen que sólo eran 3, no 5. Al final reclame y me dieron 1 más de masajes y buffet 😮‍💨

My stay at D1Mension Residences was extremely disappointing, and I would not recommend it to anyone. The property is not as advertised, and the service is practically non-existent. Misleading Photos: The biggest issue is that the apartment I received looked nothing like the polished, professional pictures online. The reality was a tired, underwhelming space that did not match the expectation they set with their advertising. No On-Site Staff & Poor Communication: There is no dedicated reception or staff for the apartment in the lobby. To check in or ask a question, I had to text a contact person who took hours to respond. This is unacceptable and very stressful. Poor Building Conditions: The common hallways have no air conditioning, making them uncomfortably hot and stuffy. Unsanitary Bathroom: Worst of all was the bathroom. It had a persistent, foul odor that made the entire apartment unpleasant. This was a major hygiene concern. Save your money and book elsewhere. This place does not deliver on its promises and the lack of service and cleanliness is a serious problem.