Interior

Reviews of The Townhouse Hotel

3 out of 5
The Townhouse Hotel
99 High Street, Arbroath, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 35 reviews" "
Rating 8 - Good. 19 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GIOVANNI
Given two rooms for the price of one as venue not busy
Stayed 1 night in Mar 2020

10/10 Excellent

Gareth, Flitwick, Bedfordshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in a room up in the roof gave the room a different shape which was slightly unique and gave the room a cosy feel. Otherwise everything was normal.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended staying at The Townhouse..
Rooms were very nice and cozy. Staff very friendly and food was really good too.. Would definitely recommend.. Stayed for a night as at a show at Webster theatre which was just across the road. Perfect..
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night and it was fine. It’s really a few rooms above a pub, but fine for a short stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was dated, cold and the walls were paper thin. Too much had been crammed in to a tiny room. Towels were like sandpaper.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient town centre location, have stayed several times now. Very reasonable rates and the staff are very friendly and helpful. Decent included breakfast too. Will be back.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was amazing and great value.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really friendly staff,very popular eating place. really good room ,very tidy
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming hotel with good restaurant.
Hospitable throughout. Note there is noise from seagulls -- that is just part of this pretty town. Cannot rate as 5 stars because guestroom very tiny.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and warm standard room, and very pleasant staff. Food good although very limited non-cooked breakfast: two cereals, no soft fruits or yogurts, orange the only juice. Overall therefore somewhat overpriced.
Stayed 3 nights in Sep 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit small,not much space between foot of the bed and the wall. I caught my toe a few times on the leg of the bed, good breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
We did not like the noisy seagulls. Being in the 3rd floor, we opened the rooftop windows and then realized there was poop inside the windows - they could fly in. Also, the towels were line dried and terribly scratchy. The walls thin so we heard our neighbors talking. The good: an elavator and dinner in their restaurant. The staff were very helpful- the amenities not so for the price .
Stayed 1 night in Aug 2019

8/10 Good

Carey, Fond du Lac, Wisconsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in Arbroath, conveniently located in the downtown area, so an easy walk to many of the sights. Take the hotel’s recommendation about the earplugs, though. The seagulls create quite the racket during the night!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful even the cleaners was chatting to you, which was very nice I thought you don't have that very often the place was spotless.
Stayed 3 nights in Jun 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coastal stay
Pleasantly surprised with Arbroath as a coastal town. Hotel was well located, clean and comfortable. Breakfast was fine. Would have liked to be able to open a window to let some cool air in as no air conditioning, but that’s just a small issue.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: very nice staff. good food. room ok Not liked: no parking. there was no hot water -- although that was soon sorted out
Stayed 1 night in May 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
this was a very good hotel centrally placed floorboards squeaky but earplugs supplied very friendly staff food good but no car park it cost 4 pound a day in local car park
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff went out of their way to make sure we had a great stay. So helpful and friendly.
Stayed 1 night in May 2019

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family in the area. The welcome upon arriving at the hotel from Susan was warm and friendly. Room clean and comfortable. Food plentiful and delicious.Will definitely be staying with them again.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although at first it seemed that the people of Arbroath were not as friendly as other cities we had visited in the UK, the staff of the hotel were exceedingly friendly and helpful. The room was clean and warm and the free breakfast was modern and delicious.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was every think we wanted, ccentrlly located, very good food at great prices
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was functional but a bit stuffy at night. Pleasant stay with enthusiastic staff
Stayed 1 night in Apr 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arbroath's hot spot
Friendly staff, great food. We will be back.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVELY HOTEL
This is the 2nd time we've stayed at The Townhouse. Excellent value hotel, rooms are not huge but ample. Staff are very friendly and make you very welcome
Stayed 1 night in Mar 2019

8/10 Good

KIERAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay .
Lovely staff - shame the lift was out of action . Parking a bit of a pain but all good .
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Townhouse Hotel amazing
Check in was fast and prompt by Stuart . Room ready early so was a bonus . Sampled the to die for cocktails ( Stuart again ) amazing breakfast. Only downside bed was rather small and watch your toes on bed legs !
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un super séjour dans un gotel plein de charme
Hôtel très sympathique, plein de charme et Très bien situé. La chambre est spacieuse, le lit très confortable et la salle de bain était neuve. Le personnel est très accueillant. Petit dej super . Bref un séjour très agréable !
Stayed 1 night in Aug 2019

8/10 Good

Madelene

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019