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Reviews of Kaisenkaku

3 out of 5
Kaisenkaku
31 Hotarudani Asamushi, Aomori, Aomori

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 136 reviews" "
Rating 8 - Good. 33 out of 136 reviews" "
Rating 6 - Okay. 5 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 0 out of 136 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an overnight stay during our vacation to Tohoku area. The ocean view room was larger than expected and it. Plus sleep 6 people very comfortable. The staff and the shamisen were the highlight of this ryokan, the food was also delicious. We want to come back again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service
Great experience here with welcoming staff, clean rooms/bathrooms and a shamisen show. Onsen was relaxing and it had a great view. We enjoyed the dinner that had lots of choices and breakfast was good too.
Stayed 1 night in Jun 2023

10/10 Excellent

Krystle, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seaside room was beautiful with a private onsen on the balcony that was always warm. Room came full equipped with all the amenities you needed included water, tea, snacks and robes. The bed was quite comfortable, the room spacious and at a comfortable temperature. Felt like a private spa just for me. Morning breakfast buffet was full of a wide variety of food with a beautiful view overlooking the ocean. The staff was very accommodating, even with my English. Would recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2-night stay
Stayed 2 nights with family. Hotel is clean and spacious, with nice views of the bay. Breakfast was included with our room, and was really good (Japanese style). Wife enjoyed the neighborhood and the hotel spa one day, while the rest of us drove a couple of hours to go hiking. Not a lot of dinner options in the immediate area, but train station is close, and Aomori city is a short drive away. Hotel staff was attentive to disease transmission prevention.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Akiko, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. It’s clean and have a nice view Onsen spa. The dinner might be little expensive.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place we had a fantastic time there .
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

WAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in my Japan trip. Hotel service is excellent. Onsen Is clean and very nice view. Breakfast is really good for us.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice dinner which you can enjoy cuisines both Japanese traditional Kaiseki and buffet.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for rest. Excellent dinner which can enjoy Kaiseki and buffet altogether
Stayed 1 night in Apr 2019
Response from KAISENKAKU on 15 Apr 2019
Thank you for visiting us. Looking forward to seeing you coming again.

10/10 Excellent

Jiamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and service
Both dinner and breakfast are great. The traditional room has everything we expected. On-sen on the top floor has ocean view. Much better value than the $500 Hoshino Aomoriya resort that we stayed in.
Stayed 1 night in Feb 2019
Response from KAISENKAKU on 27 Feb 2019
Thank you for visiting! Thank you for a nice review for us. Looking forward to seeing you coming again!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Awesome experiences.
Stayed 1 night in Dec 2018
Response from KAISENKAKU on 1 Jan 2019
Thank you for visiting us. Aomori in winter, the snow scenery is very wonderful. We are looking forward to seeing you coming again.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
A complete Japan osen experiences at lower pricing.... highly recommended.
Stayed 1 night in Dec 2018
Response from KAISENKAKU on 1 Jan 2019
Thank you for visiting our company. We think that the view of the ocean you see from our hot springs was a wonderful experience. We are waiting for your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住和吃全部都滿意，日式的房間空間很寬，對住大海，溫泉好大又舒服，工作人員很有禮貌及服務太度好，維一不足的是沒有洗衣機
Stayed 3 nights in Dec 2018
Response from 預訂人 on 26 Dec 2018
感謝您訪問我們。 從溫泉欣賞大海的景色真是太棒了。 我們正在等待另一次訪問。

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected good
Very satisfied
Stayed 1 night in Oct 2018
Response from KAISENKAKU on 3 Nov 2018
We were very happy to hear that you were able to enjoy your stay, and we hope that you will visit Aomori again.

10/10 Excellent

Xin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and polite staff. Onsen and breakfast spread is awesome!
Stayed 1 night in Oct 2018
Response from KAISENKAKU on 3 Nov 2018
We were very happy to hear that you were able to enjoy your stay, and we hope that you will visit Aomori again.

10/10 Excellent

Shun Nam

Excellent services and cleanest
Good service！Cleaness, nothing else to be challenged! Excellent sea view if you are willing to pay the rate as sea view room! Highly recommended
Stayed 1 night in Sep 2018
Response from Reservation team on 16 Sept 2018
Thank you very much for visiting our ryokan.We are very happy to have you enjoy the view of the sea.Thank you very much.

8/10 Good

nee, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with excellent hospitality
Our experience at this hotel was filled with gratitude & awe. We checked late evening after a long touring day in aomori region & an early mng flight - to find this hotel had no " vegetarian options" in food at all - at that hour even salad/ fruits/ bread were not available. Hotel conceirge were kind to direct us to near by restaurant where we cud find vegetarian diet options..BUT unfortunately that restaurant was also closed for the day ! We were surprised when hotel staff offered to drive us to a family mart/ convenience store at that hour so that we cud buy some food/ drinks to suit our dietary req.. not just that they even bought us some fries 🙏... we were truly touched & overwhelmed with this gesture & have no words to express our heart felt gratitude for their warmth & kindness... This is what makes hotel stays excellent & comfortable & we will cherish this memory in years to come.
Stayed 1 night in Apr 2018
Response from Ａｒａｉ on 29 Apr 2018
Thank you very much for visiting us. We were sorry we could not respond to the offer on the day of vegetarian food.We are very glad that you are pleased with our response to you. Thank you very much!

10/10 Excellent

Wai Lok, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience of hot spring at Aomori
My aim to accommodating this hotel is the hot spring. I am going to share my experience about that. The hot spring is free for every resident at any time. (except cleaning hours 00:00~06:00 and 10:00~12:00) I had been enjoying in the afternoon and after dinner with a nice sea view. The changing room is also comfortable and you could be very relax. The whole atmosphere makes me feeling cozy.
Stayed 1 night in Oct 2017
Response from KAISENKAKU on 8 Nov 2017
Thank you for visiting. We think the view of the sea seen from the hotel's hot spring is the best! You seem to have enjoyed it. We are waiting for your next visit!

10/10 Excellent

Devlish, Southern United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hot Spring Baths
The hotel is very close to Asamushi-Onsen train station and had nice, clean, comfortable rooms, but was really set apart by gorgeous hot spring bathing facilities on the 9th floor. The hotel provides very comfortable yukata to wear in the room and on your way up to the hot springs. The showering area is well stocked with bath products. There were three tubs to choose from 2 large indoor and one small outdoor, all with gorgeous views into Mutsu Bay. We had a great stay and I would strongly recommend to any onsen lover.
Stayed 1 night in Sep 2017
Response from KAISENKAKU on 8 Oct 2017
先日はご来館いただきまして、誠にありがとうございました。 最上階9Fにある、見晴らしの良い温泉大浴場を気に入っていただけて、大変うれしいです。 眼下にむつ湾を眺めながら温泉に入るひと時は、皆様にご満足いただけるとおもっております。 またの機会のご来館をお待ちしております。 ありがとうございました

8/10 Good

MASAAKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても良かったです。
Stayed 1 night in May 2024

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リニューアルオープンの初日でした。知らずに予約させて頂きましたが、施設、接客全てにおいて満点です。 料理と質、量ともに申し分ありませんでした。 また、浅虫温泉に行く時は絶対利用させていただきます。
Stayed 1 night in Apr 2024

8/10 Good

Megumi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

minseon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

AI

Liked: Cleanliness, staff & service, property conditions & facilities
温泉最高でした！ ご飯も美味しすぎました また行きたい！
Stayed 1 night in Oct 2023

8/10 Good

Hisashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事のすぐ後ろに残飯用のワゴンがあり、食べ残しのカレーなどの臭いで朝食が楽しめませんでした。
Stayed 1 night in Oct 2023

8/10 Good

kazuaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

RYUICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフのホスピタリティが超一流でした。
Stayed 1 night in Sep 2023

10/10 Excellent

TAIGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

akira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最上級クラス
久しぶりに良い宿に泊まらせていただきました。遠いですが、またリピートしたいです。
Stayed 1 night in Aug 2023

8/10 Good

HIDENORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
料理が美味しい 半分が用意されたものだが、残りはビュッフェスタイルなので自分好みに楽しめる。 また、行きたい
Stayed 1 night in Aug 2023

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

nanaka

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

FUJIO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GW中の滞在でしたが、施設内混雑は見られずお風呂も食事もゆっくり楽しむことができました。
Stayed 1 night in May 2023

10/10 Excellent

KAORI

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2023

6/10 Okay

KWUN WANG

Stayed 1 night in Apr 2023

10/10 Excellent

SANGDUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 서비스 좋고 자주 가는 호텔이지만 변함없는 서비스에 만족합니다
Stayed 3 nights in Apr 2023

10/10 Excellent

HIROMI

Stayed 1 night in Apr 2023

10/10 Excellent

Hankuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made very late check-in, after 10 pm, but hotel staff provided me with very kind & professional support for quick processes and nearest partking lot arrangement carefully. Hot spring on the top floor is great with fantastic view to seashore, especially separate outdoor section. When I have a chane to revisit Aomori area, I will definitely stay this hotel again!!!
Stayed 1 night in Mar 2023
Response from KAISENKAKU on 7 Apr 2023
Thank you for taking the time to share your positive review following your recent experience at　KAISENKAKU.We are delighted to learn that you had a pleasant experience.We look forward to the pleasure of welcoming you back to the hotel for another memorable experience.Yours sincerely,

8/10 Good

TETSUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
ちょっとガッカリ
中学生の修学旅行と重なってまず驚き、露天風呂は道路に面しているため、かなりの騒音で陸奥湾に面しているとの事でかなり期待していたですが、期待はずれでした。泉質も悪くはないのでしょうが、源泉掛け流しではありません。食事は料理は美味しかったのですが、ビールと冷酒の冷えが足りなく氷を貰い残念でした。従業員の方達の対応は良かったです。
Stayed 1 night in May 2022

10/10 Excellent

EMIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from 南部屋・海扇閣 on 13 May 2022
この度はご来館くださいましてありがとうございます。 またのお越しをお待ちいたしております。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食バイキングが種類豊富で良かった。
Stayed 1 night in Apr 2022
Response from 南部屋・海扇閣 on 20 Apr 2022
ご来館ありがとうございました。 朝食にご満足いただけたご様子で嬉く存じます。 またの機会のお越しをお待ちいたしております。

8/10 Good

HIDEAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私は一泊の短い滞在でしたが、
Stayed 1 night in Jan 2022

8/10 Good

SATOMI

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 南部屋・海扇閣　 on 2 Nov 2021
この度はご来館いただきまして、誠にありがとうございました。 またの機会のお越しをお待ちいたしております。

10/10 Excellent

Hironori, nagoyasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021