De Keyser Hotel

Photo gallery for De Keyser Hotel

Featured image
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Overview of De Keyser Hotel

De Keyser Hotel

4.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
De Keyserlei 66 - 70, Antwerp, 2018

Explore the area

  • Popular LocationCentury Center1 min walk
  • Popular LocationAntwerp Zoo2 min walk
  • Popular LocationAntwerp Market Square19 min walk
  • AirportAntwerp (ANR-Antwerp Intl.)6 min drive

Choose dates to view prices

About this area

Antwerp

Located in Antwerp, De Keyser Hotel is connected to a shopping centre. Cathedral of Our Lady is a notable landmark, and travellers looking to shop may want to visit Meir and Antwerp Market Square. Antwerp Zoo and Antwerp Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • Century Center - 1 min walk
  • Antwerp Zoo - 2 min walk
  • Queen Astrid Square - 2 min walk
  • Antwerp City Theatre - 11 min walk
  • Antwerp Market Square - 19 min walk

Getting around

  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp (ANR-Antwerp Intl.) - 6 min drive

Restaurants

  • Emerald — 1 min walk
  • Parillada Argentina - 2 min walk
  • Ni Shifu - 2 min walk
  • Exki - 3 min walk
  • Kaiseki - 3 min walk

About this property

De Keyser Hotel

Central hotel connected to a shopping centre in Statiekwartier, walk to Antwerp Zoo
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. All 123 rooms offer free WiFi, minibars and LCD TVs with satellite channels. Room service, coffee makers and hairdryers are among the other amenities available to guests.
De Keyser Hotel offers 123 forms of accommodation with minibars and a safe. 40-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Antwerp hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (EUR 20 per day), from 7:00 AM to 9:00 PM
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 20.00 per person
  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Polish
  • Spanish

Business services

  • Business centre
  • Conference space (1615 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower/bath combination

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express checkout

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20.00 per person (approximately)
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
  • Nearby parking fee: EUR 20 per day (328 ft away; open 7:00 AM to 9:00 PM)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 162 out of 914 reviews
5 - Excellent 18%
Rating 4 - Good. 418 out of 914 reviews
4 - Good 46%
Rating 3 - Okay. 225 out of 914 reviews
3 - Okay 25%
Rating 2 - Poor. 78 out of 914 reviews
2 - Poor 9%
Rating 1 - Terrible. 31 out of 914 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/5 Good

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Carpet was stained everywhere. The bed was terrible. The window had its casing removed and there was wires and pieces of wood sticking out.
Stayed 2 nights in Oct 2019