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Chez Juanca Hotel Cafe

3.0 star property
History and hospitality blend at this charming hotel where guests can enjoy local cuisine before taking a leisurely walk through the nearby Central Park.

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Chez Juanca Hotel Cafe, in the historic district, offers a daily manager's reception, a garden, and is steps from Central Park and Casa Santo Domingo Museum. Enjoy express check-in, luggage storage, and free coffee and tea in the lobby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 10 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 4 for adults and from USD 4 for children
  • Nearby parking fee: USD 8 per night
  • Rollaway bed fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge of 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Chez Juanca Hotel Cafe pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Chez Juanca Hotel Cafe?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Chez Juanca Hotel Cafe?

Checkout is at 12:30 PM.

Does Chez Juanca Hotel Cafe provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Chez Juanca Hotel Cafe located?

Situated in the historical district, this hotel is within a 10-minute walk of La Merced Church, Central Park and Antigua Guatemala Cathedral. Nim Po't Traditional Textiles Center and Santa Catalina Arch are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

It's a $50 hostel, not a hotel

For $50 in Antigua, you should get a hotel with clean towels daily, the bathroom trashcan emptied and, at least, coffee in the morning. There was no "café" as the name indicated, although breakfast was supposedly included. There was never any breakfast served. It was on a very noisy street, not very clean and not worth $50! It's really only an over-priced hostel. We were very disappointed and moved to another hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely place, and the staff were super kind with us
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Hedmut Mauricio Alens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable.

Excelente.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una opción recomendable. La persona que me recibió es muy atenta. El hotel se encuentra en un buen sector de la Antigua Guatemala.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y muy bonito y acogedor lugar primero Dios regresaré pronto
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Me encantó la localización. El baño necesita mejorar su acceso a la tina.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, seguro , céntrico y muy amable el personal, te hacen sentir en casa
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They make you feel like home :) wonderful experience! Stay here!!!
Stayed 1 night in Jan 2019
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

El lugar es ameno, la persona que atiende el lugar es muy amable y servicial
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great courtyard and terraces. Definitely a budget hotel. My door did not lock but for one night it was not a problem
Stayed 1 night in Jun 2018
Verified

8/10 Good

yoselyne

Liked: Staff & service, room comfort

Agradable

Agradable y centrico, lo escencial para una visita rápida.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

匿名

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かですごしやすい

街の中心部から外れた所にあるが、歩いて行ける距離だ。とても静かでシャワーも熱めのお湯がすぐに出るため快適だった。スタッフも気さくで何でも話をしてくれた。
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities

Great deal, great location

Last minute booking due to change of plans and found a great deal in Chez Juanca Hotel. Great location, great price and friendly staff. Small hotel, perfect to rest and get away from the city. Room was clean and cozy, set up from the bathroom a little weird since it is in the entrance however can live with that. Overall, would recommend the hotel, nice, great price, comfortable and close to the central park. Way to go Chez Juanca Staff!
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019