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Casa Madeleine Boutique Hotel & Spa

3.0 star property
Boutique hotel spa in Antigua offers rejuvenating facials and massages, creating a peaceful retreat before guests venture out to savor the local culinary scene

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Casa Madeleine Boutique Hotel & Spa offers a peaceful retreat in Antigua's center. Guests enjoy cooked-to-order breakfast, spa treatments, and nearby attractions like Central Park and Casa Santo Domingo Museum. Free WiFi and concierge services enhance the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 136 per person (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Madeleine Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Madeleine Boutique Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Casa Madeleine Boutique Hotel & Spa?

Check-in start time: 3 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Casa Madeleine Boutique Hotel & Spa?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Casa Madeleine Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 136 per person applies.

Where is Casa Madeleine Boutique Hotel & Spa located?

Situated in Antigua Guatemala, this spa hotel is within a 15-minute walk of Cementerio General, Central Park and Antigua Guatemala Cathedral. San Lazaro General Cemetery and Handicraft Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 69 out of 114 reviews
Rating 8 - Good. 35 out of 114 reviews
Rating 6 - Okay. 4 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La persona que atiende muy amable es una señora comprometida en su trabajo, se nota que siempre esta dando la milla extra.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

GlendaOsoy

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable, económico, pequeño. Bien para una estadía corta.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

PEDRO HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a very confort and clean boutique hotel. Very frindly staff.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is advertised as a hotel boutique whereas in reality is an overpriced bed and breakfast. Hotel staff were not helpful and the bed sheets were stained with rust.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Cecilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente calidad precio, habitación muy confortable.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Demasiada Humedad y el Servicio del personal Pésimo
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and amazing with our kid! Full use of the kitchen to cook our own food. Massage was GREAT! $2 u er to center of town.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, nice staff staff and great place to stay again !
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that place very clean and nice people! I want go back for delicious breakfast make for me! I’m recommend this beautiful place!
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quaint and clean with immense charm and character. Beautiful little garden with a profusion of bright colors. The most friendliest and helpful staff, who have gone beyond expectations in terms of attending to my every need. I would love to return to this clean charming place.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y personal súper amable, el lugar muy lindo y tranquilo
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Vito

Liked: Property conditions & facilities
Disliked: Room comfort

niente di speciale

mi hanno dato una stanza nel retro, forse perché pre pagata, niente wifi, colazione scarsa, posizione fuori dal centro, lo consiglio solo come ripiego quando è tutto pieno in paese altrimenti ci sono molti hotel molto più carini
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility... The staff is great I just think the room could be a little bit cleaner but I would recommend this hotel to anybody and would definitely come back. Great location not too far and not to closed to the busy area of Antigua... Very relaxing and once again the staff is great.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cozy property and the staff was friendly and helpful.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
We requested to be moved to a different room due to a very cold room we were originally given (we live in Florida, we are always cold outside the state!) and the owner was less than happy about our request. The grounds are very nice and the location is nice, outside of all the hustle and bustle and noise of Antigua. We liked that. The breakfast was good. The rooms and the property in general were very, very clean. We would recommend this property to anyone staying in Antigua that would like to have a little distance from the chaos of downtown Antigua.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property in a great area. I would recommend this hotel!
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but so far

Our stay with my family was ok, the personnel was very nice and the room is so big with a beautiful view, the only problem is that is so far from the central park and that is a little noisy because is very close to the bus stop
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción de estadía en Antigua.. buen servicio y buen ubicación
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place if you are lloking for a place to relax.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was so beautiful and we were treated like special guests.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, buathy full view and excellent personal
Stayed 1 night in Sep 2018
Verified

8/10 Good

Ani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice that the hotel is away from noisy downtown. Lovely staff.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok

El hotel es chiquito, bonito! Cómodo! Las habitaciones no hay tanta privacidad, se oye todo! La señora que lo atiende es muy amable
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Excelente servicio recibido y el hotel bastante bonito. La atención del personal también 5/5
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful experience!

Casa Madeline is the perfect oasis in Antigua! The grounds are very quiet with a wonderful garden, which makes guests feel so serene. There is a porch upstairs of the spa that we sunbathed on, then went downstairs to the jacuzzi to continue relaxing. The rooms were beautifully decorated and felt very clean. The service was impeccable, and we always felt comfortable asking a grounds member a question about where to eat, get coffee, etc. I highly recommend this hotel to anyone traveling to Antigua, and will stay here again!
Stayed 1 night in Mar 2018