Ansen Holidays from AU$470

Lovely hotel, great location, friendly staff. Not to keen on the bed, pretty hard and not a bed where we’d like to sleep on again 😞. Pity, really, apart from that, really good!

Nice balcony view. No vent for bathroom so musty smell and needs updating. Not a fan of carpet in rooms either.

This is not a true B&B. They have very limited facilities on site and do not keep their desk open for extended hours. It is a converted house, each floor is like a private suite. There are limited amenities in the suite too. Bring your own soaps/shampoos and be sure to ask for extra towels! It's in a very convenient location and is clean enough.

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

If you like a very firm bed, this is the hotel for you. I still rated the hotel high because it’s gorgeous, accommodating, has lots of amenities and spacious rooms.