Dear Guest,We sincerely apologize for the disappointment you experienced during your recent stay. Your feedback regarding the service lapses and other issues is deeply concerning, and we appreciate you bringing them to our attention.Please know that we take your comments seriously and will address them promptly to ensure that such incidents do not recur in the future. We are committed to providing exceptional service and experiences to all our guests.It's disheartening to hear that your stay did not meet your expectations, especially considering your previous positive experiences at other Secrets resorts. We are truly sorry for any inconvenience caused.As we prepare for our upcoming renovation starting on May 1st, 2024, we are committed to making significant improvements to enhance our guests' experience.Thank you for your candid feedback, and we hope to have the opportunity to welcome you back in the future and regain your trust.Warm regards,Iliana PerezSocial Media Manager

Dear Guest,Thank you for sharing your feedback about your recent stay at Secrets St Martin Resort & Spa. We are deeply sorry to hear about the challenges you encountered during your time with us.Your comments are concerning, and we sincerely apologize for any inconvenience this may have caused. Please rest assured that we take your feedback seriously and will address these issues promptly. Our upcoming renovation, starting on May 1st, 2024, will include enhancements to ensure a more enjoyable and comfortable experience for our guests.We appreciate your recommendations despite the challenges you faced, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made.Respectfully,Iliana PerezSocial Media Manager

Dear Mrs Verona,Thank you for choosing Secrets St Martin Resort & Spa for your April birthday celebration and for taking the time to share your feedback. We're thrilled to hear that you enjoyed the beauty and seclusion of our property, as well as the lovely beach and clean amenities. It's wonderful to know that you appreciated the attentive service provided by our staff, especially during your romantic beach dinner.We apologize for any inconvenience you experienced with the pool cleanliness and the issues with the water/shower pipes. Please know that your observations have been duly noted, and we will address them promptly as part of our upcoming renovation scheduled to begin on May 1st, 2024.We're delighted that you had a relaxing stay overall and appreciate your recommendation. We look forward to welcoming you back for an even more phenomenal experience once our resort reopens with its new facelift!Best regards,Iliana PerezSocial Media Manager

Dear Mrs Suzette,Thank you for sharing your recent experience at Secrets St Martin Resort & Spa. We're delighted to hear that you enjoyed the beauty, spaciousness, and cleanliness of your room, as well as the exceptional service provided by our staff. Your recognition of their efforts means a lot to us.We regret to learn that the food and drinks did not meet your expectations. Rest assured, we continually strive to enhance our dining options to offer a more satisfying culinary experience.Regarding your feedback on the property's condition and the pool cleanliness, we appreciate your insights. We want to assure you that we are committed to addressing these areas as part of our upcoming renovation, which is scheduled to commence on May 1st, 2024.We value your patronage and recommendation. Should your travels bring you back to the area, we hope for the opportunity to provide you with an improved stay.Warm regards,Iliana PerezSocial Media Manager

Dear GenadyWe're truly disheartened to learn about your recent experience. Please accept our sincere apologies for any inconveniences you encountered during your stay.We appreciate you bringing these issues to our attention, as it allows us to address them promptly and make necessary improvements.We understand your disappointment and frustration, and we would like to extend our sincerest apologies for falling short of your expectations. Please rest assured that your concerns will be shared with our management team for immediate action.Thank you for your honest feedback, and we hope for the opportunity to welcome you back in the future to showcase the improvements we have made. Your recommendation means the world to us, and we are committed to regaining your trust.Respectfully,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Mrs SusanWe are truly grateful for your time investing in this rating.We hope you can give us an opportunity to be your hosts upon again on your next visit to our beautiful island.SincerelyIliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Mr JamesThank you for taking the time to share your experience at Secrets St Martin Resort & Spa. We're thrilled to hear that you enjoyed the picturesque setting of our resort, with its turquoise waters and stunning views. It's wonderful to know that you found our pool, dining options, and live entertainment to your liking.We appreciate your feedback regarding the dated aspects of our property. Rest assured, we are committed to making continuous improvements to enhance the overall guest experience. In fact, we're excited to share that we have renovation plans scheduled over the next two years to address these areas and provide our guests with an even more luxurious and modern retreat.We're grateful for your recommendation and look forward to welcoming you back once our renovations are complete. Your loyalty means the world to us, and we can't wait to exceed your expectations on your next visit. Until then, safe travels and warm regards from all of us here at Secrets St Martin Resort & Spa.Best regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Thank you so much for your positive rating Mrs. Tamara we really appreciate it!

Dear PaulWe're delighted to hear that you enjoyed your second stay at Secrets St Martin and that you found it to be a a quite secluded location nestled in the beautiful Anse Marcel Bay.We're thrilled that you found our rooms well-appointed and clean, and we appreciate your kind words about our excellent team. It's wonderful to hear that you had the opportunity to experience everything the resort has to offer, including our various restaurants, with Bordeaux being your favorite.We're grateful for your recommendation and look forward to welcoming you back soon after our renovations.Eager to welcome you once again in your home in the Caribbean,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Mrs AdelaWe're delighted to hear that you had a wonderful experience at Secrets St Martin Resort & Spa! It's fantastic that you enjoyed the friendly service, and quite safe location during your stay.We truly appreciate your kind words about our team and are thrilled to hear that they made you feel at home throughout your time with us.We can't wait to welcome you back. Your recommendation means the world to us, and we look forward to creating more unforgettable memories with you on your next visit to St. Martin!Best Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Mr Maxwell. Thank you for sharing the rating about your experience. We're dedicated to exceeding expectations and hope to welcome you back to Secrets St Martin Resort & Spa in the future.Best regards,Iliana PerezSocial Media Manager

Dear Valued Guest,Thank you for sharing your experience with us. We apologize for not meeting your expectations during your stay.We understand your disappointment with the lack of entertainment options and the quality of the food. Please know that we take your feedback seriously and are continuously striving to enhance our offerings to ensure a more enjoyable experience for our guests.While our resort caters to guests of all ages, we also recognize the importance of providing diverse activities and amenities to meet the preferences of all our guests. Your feedback will be used to improve our entertainment options and culinary offerings.We value your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Cordialment,Iliana PerezSocial Media Manager

Dear Valued Guest,Thank you for sharing the rating about your experience. We're dedicated to exceeding expectations and hope to welcome you back to Secrets St Martin Resort & Spa in the future.Best regards,Iliana PerezSocial Media Manager

Dear Mrs Stokes!Thank you for sharing your feedback with us. We are thrilled to hear that our dedicated team members, Aleesha, Lessette, Leo, Luca, and Meline, were able to exceed your expectations and make your stay truly memorable. Your kind words will be shared with them as recognition of their outstanding service.We sincerely apologize for any inconvenience you experienced during your stay and appreciate your patience and understanding. Rest assured that we take your feedback seriously and will address the issues you encountered to ensure a seamless experience for all our guests in the future.We are delighted that you enjoyed the unique accommodations and amenities offered at Secrets St Martin Resort & Spa. It was our pleasure to accommodate your needs, and we look forward to welcoming you back for another unforgettable stay.Warm regards,Iliana PerezSocial Media Manager

Dear Mrs Kay,We deeply regret that your experience did not meet expectations. We sincerely apologize for the challenges you faced, including the food options and grounds. We want you to know your concerns are valid, and we appreciate you bringing them to our attention.Since your visit, we've worked diligently to address your concerns.We value your insights, and while we cannot change your experience, we hope you might reconsider, giving us another opportunity to change your perception and provide you with the true unlimited luxury experience.Best regards,Iliana PerezSocial Media Manager

Dear BarrieIt's truly remarkable to read such kind comments. Thank you for choosing Secrets St. Martin Resort & Spa as your host! Its truly rewarding to read you found our staff to be amazing.We are delighted to read that you were impressed by our service. It bring us great pleasure to know you enjoyed the service provided by our staff.Best,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear WalterWe are truly grateful for your time investing in this rating. We apologize for any inconvenience you might have experience during your stay.We hope you can give us an opportunity to be your hosts upon again on your next visit to our beautiful island.SincerelyIliana PerezSocial Media Manager

Dear Valued Guest,We apologize for the issues you encountered during your stay, and we appreciate you bringing them to our attention. Your experience does not align with the high standards we strive to maintain. We have investigated and addressed the issues you mentioned, such as the property condition. Immediate actions have been taken to rectify the maintenance problems and enhance our quality service.Your feedback is invaluable, helping us improve and deliver the exceptional experiences our guests expect. If you decide to return, we would love an opportunity to showcase the improvements we've made.Warm regards,Iliana PerezSocial Media Manager

Dear Mr RaphaelWe are truly grateful for your time investing in this rating. We apologize for the issues you might encountered during your stay. Since this rating does not align with the high standards we strive to maintain. We look forward to be your hosts upon your next visit to our beautiful island.SincerelyIliana PerezSocial Media Manager

Dear Mrs MonicaThank you so much for sharing. We are truly grateful for your time investing in this rating.We look forward to be your hosts upon your next visit to our beautiful island.SincerelyIliana PerezSocial Media Manager

Dear Alex,We are delighted to know that you rate us positively. Thank you for choosing Secrets St. Martin Resort & Spa as your host! We can't wait to welcome you to your home in the Caribbean!Best,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Kenneth,Thank you for choosing Secrets St. Martin Resort & Spa as your host! We are delighted to know that you rate us positively.Thank you so much for highly recommending us! We will be honour to welcome you to your home in the Caribbean!Warm Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Sean,We are delighted to read that the quality of the resort was spectacular. Thank you for choosing Secrets St. Martin Resort & Spa as your host! Thank you so much for highly rating us! We will be honour to welcome you to your home in the Caribbean!Warm Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Fahtimah,Thank you for choosing Secrets St. Martin Resort & Spa as your host! We are delighted to know that you rate us positively.. We have shared your rating with our team.Thank you so much for highly recommending us! We will be honour to welcome you to your home in the Caribbean!Warm Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear DarinWe are truly grateful for your time investing in this rating.We look forward to be your hosts upon your next visit to our beautiful island.SincerelyIliana PerezSocial Media Manager

Dear AnnWe genuinely appreciate your valuable insights into your experience during your stay. Its truly rewarding to read you dounf the food to be fabulous, the beach was clear and great and that you love how private our location is.We want to assure you that guest satisfaction is our top priority, and we are taking steps to align our services with the high standards that are synonymous with the Secrets brand.We hope to have the opportunity to welcome you back in the future, giving us another chance to provide you with the exceptional stay you deserve. If you plan to visit us again, please don't hesitate to contact us directly with any specific preferences to ensure a more tailored and enjoyable experience.Best,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Shawn,We appreciate your feeback. Your experience does not align with the high standards we strive to maintain.We're genuinely sorry for any inconvenience caused and hope you might consider giving us another chance. Your feedback is invaluable, helping us improve and deliver the exceptional experiences our guests expect. If you decide to return, we would love an opportunity to showcase the improvements we've made.Warm regards,Iliana PerezSocial Media Manager

Dear Dustin,Thank you for choosing Secrets St. Martin Resort & Spa as your host! Thank you so much for your rating! We will be honour to welcome you to your home in the Caribbean!Warm Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Ylli,Thank you for taking the time to share your feedback. We deeply regret that your experience did not meet expectations. We sincerely apologize for the challenges you faced. Your concerns are valid, and we appreciate you bringing them to our attention.We value your insights, and while we cannot change your experience, we hope you might reconsider, giving us another opportunity to change your perception and provide you with the true unlimited luxury experience.Best regards,Iliana PerezSocial Media Manager

Dear Mrs Nicole LWe genuinely appreciate your kind words about your wonderful stay and for highly recommending us. We can't thank you enough for your preference and for sharing that the resort was nice.We hope to welcome you back in the future, giving us another opportunity to provide you with the exceptional stay you deserve. If you have any specific preferences or requirements for your next visit, please feel free to reach out to us directly.Best regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Valued Guest,We apologize for the issues you encountered during your stay, about our service not being consistent and we appreciate you bringing them to our attention. Your experience does not align with the high standards we strive to maintain.We have investigated and addressed the issues you mentioned. Immediate actions have been taken to rectify the maintenance problems and enhance our quality service.Your feedback is invaluable, helping us improve and deliver the exceptional experiences our guests expect. If you decide to return, we would love an opportunity to showcase the improvements we've made.Warm regards,Iliana PerezSocial Media Manager

Dear Valued Guest,We appreciate your feeback. Your experience does not align with the high standards we strive to maintain.We're genuinely sorry for any inconvenience caused and hope you might consider giving us another chance. Your feedback is invaluable, helping us improve and deliver the exceptional experiences our guests expect. If you decide to return, we would love an opportunity to showcase the improvements we've made.Warm regards,Iliana PerezSocial Media Manager

Dear Mohamed,Thank you for choosing Secrets St. Martin Resort & Spa as your host! We are delighted to read that your experience with the beach and the spa was great. We have shared your comments with the team as a motivation to keep up our the work we do to make sure our guest are having and incredible stay.We will be honour to welcome you to your home in the Caribbean!Warm Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Andrew,Thank you for sharing with us at Secrets St. Martin Resort & Spa! We're thrilled to hear your stay was great. Our team takes pride in going above and beyond to create memorable experiences.It's heartwarming to know our staff's efforts, including the food, atmosphere and service, and how all contributed to the joyous atmosphere. We're committed to continuous improvement and appreciate your positive feedback.We hope to welcome you back for more unforgettable moments in the future.Best regards,Iliana PerezSocial Media Manager

Dear Teri,We genuinely appreciate your valuable insights into your experience during your stay. Your feedback about our rooms have been noted, and we sincerely apologize for any inconvenience caused. Rest assured, we take your feedback seriously, and our team is actively working on enhancing these aspects of our offerings.We’re delighted to hear that you enjoyed the service. We want to assure you that guest satisfaction is our top priority, and we are taking steps to align our services with the high standards that are synonymous with the Secrets brand.We hope to have the opportunity to welcome you back in the future, giving us another chance to provide you with the exceptional stay you deserve. If you plan to visit us again, please don't hesitate to contact us directly with any specific preferences to ensure a more tailored and enjoyable experience.Best,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear ChiChiThank you for choosing Secrets St. Martin Resort & Spa as your host! We are delighted to read that your experience was the best. It bring us great pleasure to know you enjoyed the service provided by our staff. We have shared your comments with Ingrid, Sophia, Quincey, Claudius and the rest of team as a motivation to keep up our the work we do to make sure our guest are having and incredible stay.We will be honour to welcome you to your home in the Caribbean!Warm Regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Valued Guest,We apologize for the issues you encountered during your stay, and we appreciate your feedback. Your experience does not align with the high standards we strive to maintain.Your feedback is invaluable, helping us improve and deliver the exceptional experiences our guests expect. If you decide to return, we would love an opportunity to showcase the improvements we've made.Warm regards,Iliana PerezSocial Media Manager

Dear Valued Guest,Warm greetings from Secrets St. Martin Resort & Spa! We appreciate your feedback regarding the spacious property and our friendly staff; it's heartening to know you found their assistance valuable. We sincerely apologize for the delay in assigning your room and the concerns with the room's condition. Please be assured we take this seriously, and our maintenance team will promptly address the issues you've highlighted to ensure a more seamless experience for our guests. We genuinely value your insights and hope to have the opportunity to exceed your expectations during a future stay.Best Regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Mr Lee,We sincerely appreciate that you have taken the time to share your experience of your recent stay at Secrets St. Martin Resort & Spa, your home in the Caribbean,It's a pleasure to read that your experience was very relaxing. Your kind recommendation will serve as motivation for our team to continue offering unforgettable vacation experiences for all our valued guests.We hope to have the opportunity to be at your service again very soon.Best regards.Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Kira,We sincerely appreciate that you have taken the time to share your experience of your recent stay at Secrets St. Martin Resort & Spa, your home in the Caribbean,It's a pleasure to read that your experience was fantastic, specially with our beautiful grounds and nice location. Your kind words about the views, the food and the team will serve as motivation for our team to continue offering unforgettable vacation experiences for all our valued guests.We hope to have the opportunity to be at your service again very soon.Best regards.Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear Mrs Jay JoanThank you for your kind words about our friendly staff, amazing rooms and food!We greatly appreciate your feedback. Rest assured, our team is committed to providing you with an even more exceptional experience next time.Warmest regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Mr Jeffrey,Thank you for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience at our Anse Marcel beach. Creating memorable beach moments is what we strive for, and we're delighted to know we hit the mark with you and your wife.We greatly appreciate your loyalty, and we're excited to welcome you back for another tropical island getaway during Thanksgiving weekend. Rest assured, our team is committed to providing you with an even more exceptional experience next time.Warmest regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Sherry-AnnThank you for taking the time to share your feedback.We sincerely appreciate you sharing you enjoyed the beach. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Best regards,Iliana PerezSocial Media Manager

Dear Guest,Thank you for taking the time to share your thoughts about your recent stay.We sincerely apologize for any inconvenience caused due to the limited dining options during the off-season. As we stated in our website information all restaurants openings rotate throughout the week with at least 1 different option per night. Nevertheless, we understand the importance of diverse culinary experiences, and we regret that your expectations were not met. Please be assured that your feedback is crucial, and we're using it to enhance our offerings, especially during low seasons.Regarding the walls and the shower, even though maintenance issues do occasionally arise, and we're actively working to rectify this situation to ensure all facilities are available to our valued guests.We appreciate your understanding and hope you might consider giving us another opportunity in the future to provide you with the exceptional experience that you rightly deserve.Sincerely,Iliana PerezSocial Media Manager

Dear Emily,Thank you for taking the time to share your view of our resort here.We sincerely appreciate you sharing you really enjoyed your stay, and that you found our location to be spectacular, that the service was great, the hotel was clean.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Please be certain that we've taken your comments really seriously and that we have briefed the team at great length of your observations.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Best regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Paul Richard,Thank you for taking the time to share your positive experience at Secrets St Martin Resort & Spa. We're delighted to hear that you enjoyed our resort's food, clean facilities. It's wonderful to know that you appreciated our beautifully landscaped grounds and had a very relaxing vacations.We look forward to welcoming you back to our resort in the near future for another unforgettable stay.Best,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Guest,Thank you for taking the time to share your positive experience at Secrets St Martin Resort & Spa. It's wonderful to know that you appreciated our beautifully relaxing property and the you love your stay.We appreciate your feedback regarding the night entertainment, and please rest assured that we are actively working on improving this aspect of our service to ensure our guests have a seamless and comfortable stay.We look forward to welcoming you back to our resort in the near future for another unforgettable stay.Warm regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Marjorie,Thank you for choosing Secrets St Martin Resort & Spa for your getaway. We're thrilled to hear you found our property beautiful and our staff friendly and attentive. The breathtaking beach and views certainly add to the charm of our resort.We're delighted you enjoyed your overall stay and hope to welcome you back soon for another memorable experience.Best regards,Iliana PerezSocial Media ManagerSecrets St Martin Resort & Spa

Dear SueThank you for taking the time to share your view of our resort here.We look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Best regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa

Dear Marsha,We truly appreciate your kind words and the time you took to share your experience at Secrets St. Martin Resort & Spa. It brings us immense joy to know that you and your partner had an amazing stay and that you're considering returning in the near future.Our team is dedicated to ensuring that each guest has a memorable and enjoyable experience, and it's delightful to hear that we succeeded during your visit.We can't wait to welcome you back for another unforgettable stay. If you ever have any suggestions or feedback, please don't hesitate to share as we continuously strive to enhance our offerings.Warm regards,Iliana PerezSocial Media ManagerSecrets St. Martin Resort & Spa