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"Breakfast coffee machine broken and so long queues. Breakfast buffet food great as always but replenishing needed to be more frequent and coordinated. Seemed few staff on. "

"Overall, this place is very nice place to say very convenient located in Belfast. The service by the staff is very good It’s just I don’t think although know how to pour Guinness and I would skip the breakfast unless you like pastries and toast and some fruit because the bacon is undercooked the eggs are watery. The rooms are nice and clean and have great views of the river. Overall, very nice place to stay the food isn’t worth the price."

"Always a problem with the room. Noisy air con or heating. Always cold in room when arrive. Need to sit in coat and heating doesng work for 10 mins "

"Great location and very friendly staff. Shower head was dirty. TV didn’t work all weekend. "

"Clean and friendly staff"

"What a great hotel ! We stayed for 3 nights (22nd to 25th March) and had a decent sized room on the 6th floor, which included a kitchenette. There was a highly rated bar/restaurant, the Amelia Hall, on the ground floor. All the staff we came into contact with were lovely and very helpful. The hotel is round the corner from City Hall, the centrepiece of Belfast city and there were bars and restaurants all around so no problem with finding somewhere to eat or drink. It's also about a 3 minute walk from Grand Central railway and bus station. All in all, for £77 per night (room only), it was excellent !"

"friendly staff"

"Good breakfast"

"Our room was on the 4th floor. No issue with that but there seemed to be a little cluster of rooms all quite close together. Again no issues with neighbours or noise. The room was just disappointing. A view of a brick wall and a yard meaning there was very little natural light in the room. The bed was also not the most comfortable. The desk seemed to be out of place and the bathroom could have been a little tidier. The food and staff were great in all honesty, pity the room tarnished it a bit."