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Reviews of Hyatt Place Ann Arbor

3.5 out of 5
Hyatt Place Ann Arbor
3223 S. State Street, Ann Arbor, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1001 reviews" "
Rating 8 - Good. 173 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

AN

Business traveller
(1) no room cleaning on the 1st day (2)key stopped working for all rooms, but no notice was given at lobby or check-in desk
Stayed 3 nights in May 2024

8/10 Good

Wei

Business traveller
Liked: Cleanliness, amenities
close to briar wood mall
Stayed 1 night in May 2024

10/10 Excellent

Weon Mook, Fremont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious lobby, convenient dining area and breakfast menu is very reasonable
Stayed 4 nights in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Bessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt place has a very caring staff and welcoming atmosphere. It has been a joy to stay there over the last three years.
Stayed 2 nights in May 2024

10/10 Excellent

Chao

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty convenient for car travel. Safe neighborhood, nice and comfy room.
Stayed 1 night in Apr 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Clean friendly staff breakfast was good easy fast check in
Stayed 2 nights in May 2024

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend a night at Hyatt. New facility. Room is very clean including bathroom. Also have complimentary breakfast that taste nice. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2024

10/10 Excellent

jacobi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darianny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very clean and felt safe around
Stayed 4 nights in Mar 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean room. Breakfast was good. Friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast, bar and late food options
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 1 night in Apr 2024

10/10 Excellent

Shimon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean hotel that covers the basics in its breakfast buffet. Just what we were looking for. The 2 King room was spacious and comfortable for a family of 4.
Stayed 2 nights in Apr 2024

10/10 Excellent

Srividya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and very well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Gleb, Wheeling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to check local universities. Very nice place for the Overnight stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Staff was very polite and issues, like how to work an alarm clock, lol, were taken care of quickly. I would suggest that you have magnifying mirrors over the wash basin so people could apply make up carefully. Thank you for a great stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Reilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Kyle

Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved our room, the location and NATALIE fpr coffee and drinks!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Aaron, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Curt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Curt, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Rosmery, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Amy, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Pamela, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Well staffed. Fabulous breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern and clean. Our room was huge and clean. I liked the space and larger TV. Staff were all pleasant. Beds were comfortable and breakfast was good. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
very nice, clean and safe
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodations. The room was clean, the property was nice, and the staff was friendly. I had the free breakfast one morning. Tasted good, plenty of food, and a large seating area. Also used the gym at night. The equiment was all in working order and clean. I did not go, but the mall was across the street and the Hyatt is right off the freeway, so easy to get to. The only insufficient thing to comment on was the water pressure which was terrible. It was little more than a dribble. Otherwise, a great place to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kuldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Harish

Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Harish, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast and bar
Stayed 3 nights in Mar 2024

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Wei, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are lovely and the desk staff was extremely helpful and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quiet and clean and we had amazing food and drinks at their bar.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean and nice staff.
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amario Massey on 19 Apr 2024
Hello Daniel, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Kifle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was really good. It is clean and roomy
Stayed 1 night in Mar 2024
Response from Amario Massey on 17 Mar 2024
Hello Kifle, thank you for your review of your recent stay with us. We are happy to hear that you had an enjoyable experience, and we appreciate you for choosing Hyatt Place

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Elizabeth, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off the highway. Beds are extremely comfortable. Rooms are immaculate.
Stayed 2 nights in Mar 2024
Response from Amario Massey on 17 Mar 2024
Hello Shelly, thank you so much for choosing Hyatt Place Ann Arbor. We appreciate your kind words and will be celebrating them with our staff. We hope to have the opportunity to host you again in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amario Massey on 17 Mar 2024
Hello Laura, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your stay with us. We hope to have the opportunity to host you again in the future.

2/10 Terrible

Patrick

Stayed 1 night in Mar 2024
Response from Amario Massey on 19 Apr 2024
Hello Patrick, thank you for choosing Hyatt Place Ann Arbor. We appreciate you taking the time to leave us a review of your recent stay with us, and we utilize all feedback to improve the quality of our service. We hope to have the opportunity to host you during your next visit.

10/10 Excellent

Darko

Liked: Staff & service, property conditions & facilities
Looks all new and modern. Rooms are spacious Right of I94 and 5 min from Ann Arbor center
Stayed 1 night in Mar 2024
Response from Amario Massey on 17 Mar 2024
Hello Darko, thank you for your review of your recent stay with us. We appreciate the kind words and comments, and we thank you for choosing Hyatt Place Ann Arbor. Have a great day!

10/10 Excellent

Luis

Travelled with family, Business traveller
Liked: Property conditions & facilities
No that many options to eat late
Stayed 1 night in Feb 2024
Response from Amario Massey on 17 Mar 2024
Hello Luis, thank you for taking the time to leave us a review of your recent stay with us. We appreciate your feedback, and although our hotel kitchen closes at 10pm our staff is more than happy to recommend other options for late night food. We hope to have the opportunity to host you again