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Family & Wellness Hotel Serena

4.0 star property
Parents can lounge by the pool while keeping an eye on the kids at play, making this relaxing retreat an ideal base for planning family adventures

Choose dates to view prices

Family & Wellness Hotel Serena offers a peaceful getaway with thoughtful amenities. Guests enjoy continental breakfast, sun on the terrace, or book spa treatments. The property has WiFi, and children can have fun at the playground and arcade room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$477
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Triple Room (Luna)

Classic Triple Room (Luna)

Classic Triple Room (Luna)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
Minibar
  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Bidet
  • 33 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
2 bathrooms
Hairdryer
Bidet
  • Mountain view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
Private bathroom
  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Triple Room

Design Triple Room

Design Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Bidet
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Bidet
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Bidet
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Bidet
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed
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About the area

Andalo is home to Family & Wellness Hotel Serena. Castle of San Gottardo and Castel Thun are local landmarks, and the area's natural beauty can be seen at Lake Molveno and Brenta Group. Travelling with kids? Consider Scuola Italiana Sci Dolomiti di Brenta and Malga Tovre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Andalo travel guide
Map
Via Crosare 15, Andalo, TN, 38010

What's nearby

  • Scuola Italiana Sci Dolomiti di Brenta
    4 min walk - 0.4 km
  • Paganella Ski Area
    6 min walk - 0.5 km
  • Andalo-Doss Pela Gondola
    6 min walk - 0.5 km
  • Palacongressi Andalo Life
    6 min walk - 0.5 km
  • Laghet-Prati di Gaggia Gondola
    8 min walk - 0.6 km

Getting around

  • Salorno/Salurn Station
    30 min drive
  • Bolzano (BZO)
    67 min drive

Restaurants

  • La Stua
    6 min walk
  • Pasticceria Dolci Note
    4 min walk
  • Ristorante Pizzeria al Picchio Rosso
    2 min drive
  • Caffé Centrale
    5 min walk
  • La Botte
    5 min drive

About this property

Family & Wellness Hotel Serena

Upscale family-friendly hotel near Lake Molveno
Consider a stay at Family & Wellness Hotel Serena and take advantage of free continental breakfast, a terrace and a garden. Treat yourself to a massage, a facial or a manicure/pedicure at the on-site spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also find perks such as:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Bike hire, an electric car charging station and express check-out
  • Express check-in, tour/ticket information and smoke-free property
Room features
All guest rooms at Family & Wellness Hotel Serena boast perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT022005A1DMUWRRL7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Andalo
Serena Hotel Andalo
Family Wellness Hotel Serena Andalo
Family Wellness Hotel Serena
Family Wellness Serena Andalo
Family Wellness Serena
Family & Wellness Serena
Family & Wellness Hotel Serena Hotel
Family & Wellness Hotel Serena Andalo
Family & Wellness Hotel Serena Hotel Andalo

Frequently asked questions

Does Family & Wellness Hotel Serena have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Family & Wellness Hotel Serena?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Family & Wellness Hotel Serena on 10 Mar 2026 start from AU$477, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Family & Wellness Hotel Serena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family & Wellness Hotel Serena?

Self-parking is free at this property.

What time is check-in at Family & Wellness Hotel Serena?

Check-in end time: 8 PM.

Where is Family & Wellness Hotel Serena located?

This family-friendly Andalo hotel is within a 10-minute walk of Scuola Italiana Sci Dolomiti di Brenta, Andalo-Doss Pela Gondola and Paganella Ski Area. Palacongressi Andalo Life and AcquaIN are also within 10 minutes.

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Reviews

Family & Wellness Hotel Serena Reviews

9.6

Exceptional

9.0

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto perfetto

Letti comodissimi. Cena molto curata. Colazione abbondante! Occhio di riguardo per i bambini.
Stayed 1 night in Aug 2025

10/10 Excellent

Francesco Maria

Liked: Staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Igiene assoluta. Cucina top. Cortesia alle stelle. Voto 10 con lode.
Stayed 4 nights in Mar 2022

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities

Relax in famiglia

Hotel completo buon confort e servizi

10/10 Excellent

Mogens Hjerrild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023