Anaheim GardenWalk Tours and Activities

The check in experience. You talk to a person over a video link in the lobby and she spoke very broken English and the audio was very loud and very garbled. When we we finally able to complete check in after 4 attempts we were told that we had to take the elevator from the lobby to the second floor and then carry our two very large suitcases down a flight of stairs to get to our room, on the first floor...our room that was 10 feet from the lobby. Yes, elevator to second floor, down stairs to the second floor. The room was sparse, bare cement floor, tv mounted on the wall beside the bed so you couldn't really watch it. A window that looked out to a block wall, 2 feet beyond the window. None of this is an exageration. I would never stay at this location again.

We checked in at 9:30pm. There was no onsite parking. We had to park around the corner & pay a meter at 8am the next morning.

Our sliding door to the bathroom did not slide properly we had to pick it up in order to slide shut . We had a towel that was stained with looked like nail polish or makeup we advised the front desk they brought more towels . This stay wasn’t as favorable as the first stay .