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"Clean rooms and friendly staff"

"Friendly staff with comfortable rooms and a nice shower. "

"Beautiful hotel, excellent location! "

"Viet Premium Hotel by Lake View Hospitality provided me with a very pleasant experience. The room was clean and comfortable, and the location is convenient, close to the lake. The staff were polite, professional, and always helpful. Thank you for the warm and attentive hospitality."

"Reasonable price, decent place, very convenient location "

"Very nice and welcoming staff. Room was just as in the pictures. Great location as well. Highly recommend if you are visiting Hanoi."

"I can’t recommend this hotel enough the rooms are clean, breakfast is very good and the staff are excellent. "

"Staff was amazing and the hotel was great "

"Good locations and friendly staffs! "

"Room cleaned and everything refreshed every day. Always came back to new water bottles, toothbrushes, combs, etc. Front desk staff were very welcoming, always greeting with a "Xin Chao". Breakfast was nice, with a decent array of options, though more limited for those with a vegetarian or halal diet (but still plenty to choose from). They also cooked you eggs to your taste on request, and I must say, they cooked them perfectly. "

"The staff was lovely helpful and polite, the room was clean. However it is in desperate need of updating and fresh paint due to stainage in toilet and very marked up walls. Some plug sockets not working, balcony door didnt fully shut and quite abit of mould in bathroom. Location was great everything in walking distance and like previously state staff was amazing."

"The staff was fantastic, breakfast delicious and the rooms great and comfy. "

"Excellent room size - exceptionally clean, helpful staff, brilliant breakfast options - great value for money "

"Well situated hotel and super helpful and friendly staff. "

"The staff were absolutely amazing. They were so friendly and helpful. The location was also excellent for sightseeing and shopping. It was so peaceful inside the hotel and a wonderful break from the outside chaos."

"Wonderful Quiet, clean and delightful staff. "

"Staff were excellent, bed v comfortable, pho bo amazing at breakfast."

"Friendly staff and great location :)"

"Breakfast was great!"

"The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast"