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Reviews of The Fern Residency Amritsar

4 out of 5
The Fern Residency Amritsar
#33, The Mall, Sona Chandi Towers, Amritsar

Reviews

6.2
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Aman was very helpful, Rooms neat and clean
Stayed 1 night in Feb 2020

6/10 Okay

SD

Travelled with family
No amenities available. Bath rooms not in good condition. Doesn’t have a safe in the hotel. Food is ok
Stayed 2 nights in Nov 2019

10/10 Excellent

Jigesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Location..!!
Excellent Hotel...!!! Perfect Location...!!!
Stayed 2 nights in Nov 2017

4/10 Poor

Chirag

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a professional hotel.
Not a professional hotel. I had booked a stndard room with breakfast through hotels.com. Despite this I was asked to pay for breakfast. I tried to reason with the fromt office staff that my booking shows breakfast and showed them the booking but they did not accept it. Even hotels.com staff communicated with them but they were adamant on their stance that the booking does not include free breakfast. Had to pay eventually for breakfast.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
It was most most probably a good hotel in it's hay day but know it needs to be ressurrected or laid to rest.....
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel at reasonable rates
Great room and service. The hotel is located on Mall road and is quite near to Lawrence road which has lots of food and shopping options. Recommended for both family and business travelers incl. budget conscious travelers

2/10 Terrible

Rajeev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel to stay
Worst hotel I have ever seen. Rooms condition was so so bad.

2/10 Terrible

Harmohit Singh, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
These people are thieves- BEWARE!
Had already paid through Expedia yet the hotel ended up charging my card again saying Expedia only took holding deposit on the card. Still waiting on a refund. Terrible handling of the situation by Expedia and the hotel.

8/10 Good

ALKA, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable hotel
Good and comfortable hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Amrit, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
Awful hotel, do not stay here, there is the holiday inn or hyatt. I booked 3 rooms for family on the 4th floor, the floor was still not finished and dust and debris everywhere. I complained and said we needed other rooms, I already was getting hives. The manager said he would send cleaning teams up to the floor to do the rooms and common areas. Still filthy when we returned but too late to change rooms. One night only a complete shambles, don't risk it. Food at hotel was awful to and they don't serve alcohol, which given the state of the hotel, they should.

4/10 Poor

Rohit, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place really needs to get their act together. Everyone seems to be learning their act at our expense. Would not recommend to anyone unless they have no other option.

8/10 Good

graham, London

Liked: Cleanliness, property conditions & facilities, room comfort
Plush
Potential 4 stars but roof terrace and pool to be finished early 2016

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was average.
Average. Room was full of disturbance from side room. You have ask repeatedly for any service.

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just fine
Great location, good quality services

8/10 Good

myongsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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