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Amboseli Serena Safari Lodge

Photo gallery for Amboseli Serena Safari Lodge

Featured image
Outdoor pool
Outdoor pool
Terrace/patio
In-room safe, individually decorated, individually furnished, desk

Overview of Amboseli Serena Safari Lodge

Amboseli Serena Safari Lodge

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Amboseli National Park, Amboseli, N/A

Explore the area

  • AirportAmboseli (ASV)6 min drive
  • Popular LocationAmboseli Elephant Research Camp9 min drive
  • Popular LocationKimana Gate37 min drive
  • Popular LocationKimana Reserve73 min drive

Choose dates to view prices

About this area

Amboseli

Located in Amboseli, Amboseli Serena Safari Lodge is in the mountains and in a national park. Kimana Gate is a local landmark, and the area's natural beauty can be seen at Amboseli National Park and Amboseli Elephant Research Camp.

What's nearby

  • Amboseli Elephant Research Camp - 9 min drive
  • Kimana Gate - 37 min drive
  • Kimana Reserve - 73 min drive
  • Loitokitok Hospital - 90 min drive

Getting around

  • Amboseli (ASV) - 6 min drive

Restaurants

  • Elephant Bar - 14 min walk

About this property

Amboseli Serena Safari Lodge

4-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms. All 92 individually decorated rooms feature free WiFi and room service. Guests will also find coffee makers, free bottled water and safes.
Amboseli Serena Safari Lodge offers 92 forms of accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Swahili

Business services

  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 12:30 PM - 4:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 100.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 23.00 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

AMBOSELI LODGE
AMBOSELI LODGE SAFARI
AMBOSELI SAFARI
AMBOSELI SAFARI LODGE
AMBOSELI SERENA LODGE
AMBOSELI SERENA SAFARI
AMBOSELI SERENA SAFARI LODGE
SERENA AMBOSELI
SERENA AMBOSELI SAFARI LODGE
SERENA LODGE AMBOSELI
Amboseli Serena Safari Hotel Amboseli National Park
Amboseli Serena Safari Lodge Hotel
Amboseli Serena Safari Lodge Amboseli
Amboseli Serena Safari Lodge Hotel Amboseli

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 10 out of 20 reviews
5 - Excellent 50%
Rating 4 - Good. 7 out of 20 reviews
4 - Good 35%
Rating 3 - Okay. 1 out of 20 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 20 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 20 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Favourite Serena Lodge
This is not my first or last time staying at this property. It's always a pleasure to return here, friendly staff and great location make it a reliable lodge while visiting beautiful Amboseli.
Stayed 2 nights in May 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best food in town
Great place to stay Clean, friendly In the middle of the Park And best food in town
Stayed 1 night in Dec 2018

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018