Search Alton Cottage Accommodations

"Rubbish put me in a standered room not a queen wasn’t like the pictures and staff was rude "

"Very nice hotel, Asda (Hypermarket)is on your doorstep so if you forget anything your covered."

"Good gym. Nice restaurant My room was way too hot. The curtains had been left open all day before my check in with the sun directly beaming into the room. Front desk agreed to get maintenance to to switch on the A/C. But they didn’t bother. The temperature was unbearable The stench of drains around the lobby was awful Staff unable to pre-with my cars for use in the restaurants. I won’t stay here again"

"The hotel is clean and attractive with good facilities. Unfortunately my experience was not good, my room lost power at 9pm, I reported it to reception and was asked to wait at the bar while they investigated. After an hour the receptionist informed me they could not restore power to my room, I said that I was not happy to stay in a room without electricity and asked to be moved to a different room but was informed they were fully booked. So I had no choice but to check out at 10:30pm to try to find alternative accommodation, the receptionist was not abke to refund my stay when I checked out and was told the reservations manager would do it the following day. I have called the hotel today but the reservations manager is not at work, so now I am chasing Hotels.com for a refund while they liaise with the hotel and am faced with a 24-72 hour wait for a refund. I am sure if you stay at the Guildford Manor Hotel and Spa you won't face similar issues, but my experience has been a bad one. "

"Nice quiet stay, easy check-in and very helpful staff. Convenient for shopping"

"Reception and dining nice, staff friendly, rooms very dated and tired"

"If all you need is a bed then it's decent"

"Fabulous hotel from home, great facilities, lovely cafe and fab staff. Definitely staying here again! "

"Staff lovely. "