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Reviews of Holiday Inn Express Almere, an IHG Hotel

3 out of 5
Holiday Inn Express Almere, an IHG Hotel
BALTIMOREPLEIN 121, Almere

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 292 reviews" "
Rating 8 - Good. 95 out of 292 reviews" "
Rating 6 - Okay. 19 out of 292 reviews" "
Rating 4 - Poor. 3 out of 292 reviews" "
Rating 2 - Terrible. 8 out of 292 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jade Love

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a lovely stay at this property. The staff were incredibly helpful. 👍
Stayed 2 nights in May 2024
Response from Ilana Frontdesk Agent on 7 May 2024
Thank you for you amazing review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Ilana BomFrontdesk Agent

10/10 Excellent

Jaison Oomen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Ilana Bom Frontdesk Agent on 7 May 2024
Thank you for your review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. We look forward to your next visit with us. Sincerely,Ilana BomFrontdesk Agent

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Partner and I traveled to Almere for 5 days to go see Dave Matthew’s Band at the AFAS Live arena. The hotel was really comfortable and clean and the staff were amazing and really helpful. We were able to get a restock of coffee and creamer with no hesitation. The Train station is directly opposite the hotel which we were delighted about after travelling with flights the last thing we wanted was to potentially walk or Uber there. The Venue was only a 25min train journey to Duivendrecht which there is a huge amount of restaurant, bars, as well as the Johan Cruijff Arena for the football. Would highly recommend and would definitely stay again! 5/5
Stayed 4 nights in Apr 2024
Response from FO Supervisor on 6 Apr 2024
Thank you for the review of our hotel. I am pleased that you enjoyed your stay with us has our staff takes great pride in receiving your feedback. I hope you have enjoy the show and your favourite music (if I'm not wrong 41)! We look forward to your next visit with us. Sincerely,Dayanne FK

10/10 Excellent

razvan

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great services, the staff went above and beyond to accommodate our special requests and we couldn’t be more grateful. The breakfast was spot on and the ladies taking care of it were very respectful and nice. They made us feel like home. Thank you
Stayed 1 night in Dec 2023
Response from Dayanne FK on 4 Jan 2024
Hi Mr Razvan,Thank you for your review!In behalf of all Holiday Inn Almere team, we wish you an amazing 2024!Regards

2/10 Terrible

Silvio

Stayed 4 nights in Dec 2023
Response from FO SUpervisor on 13 Feb 2024
"Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. We value your comments and welcome the opportunity to serve you again. Sincerely,Dayanne FK

8/10 Good

Dirk

Stayed 1 night in Dec 2023

8/10 Good

Hans

Stayed 1 night in Oct 2023
Response from FO Supervisor on 2 Nov 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Dayanne FK

10/10 Excellent

ferry

Liked: Cleanliness, staff & service, property conditions & facilities
Goede locatie, beloopbaar en winkels in de buurt
Stayed 3 nights in Oct 2023
Response from Frontdesk Agent on 30 Oct 2023
Beste ferry,Hartelijk bedankt voor uw verblijf bij Holiday Inn Express Almere en uw geweldige review! We hopen u in de toekomst nog een keer te mogen verwelkomen.Met vriendelijke groet,Ilana Bom

2/10 Terrible

kennedy

Stayed 5 nights in Sep 2023
Response from Dayanne FK on 5 Oct 2023
"Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate It and we will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,FO Supervisor

6/10 Okay

MARGOT

Liked: Cleanliness
Never again
Small room no fridge no microwave and counter personnel not really interested in us. Not even say "good morning". Same hotel Holiday Inn 2 tars in Dubai is 20 times better than this. A "Cash free hotel" you cannot get even a 2 euros coin to pay the parking.
Stayed 11 nights in Sep 2023
Response from Carol on 30 Sept 2023
Dear Margot,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We do hope you will choose to stay with us again, so we can show you our true level of service. Kind regards, Carol

10/10 Excellent

DEMETRIO

Stayed 7 nights in Sep 2023
Response from Carol on 30 Sept 2023
Dear Demetrio,Thank you so much for your score about our hotel.We are pleased that you have enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Kind regards, Carol

10/10 Excellent

Primnath

Stayed 10 nights in Sep 2023
Response from Frontdesk Agent on 24 Sept 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ilana Bom

8/10 Good

Camelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from ilana on 18 Sept 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ilana BomFrontdesk Agent

8/10 Good

Chunghyun

Stayed 3 nights in Sep 2023
Response from Frontdesk Agent on 21 Sept 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ilana Bom

10/10 Excellent

Owen

Stayed 2 nights in Sep 2023
Response from ilana on 18 Sept 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ilana BomFrontdesk Agent

8/10 Good

Denis

Stayed 1 night in Aug 2023
Response from Dayanne FK on 3 Sept 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,FO Supervisor

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in a nice quiet area, 30mins train ride from the Amsterdam central station. The rooms are clean & huge. However, I requested room services for my room to be cleaned it was never done for 2 days and the lady at host the continental breakfast asked if I could read when I asked her if I can used the toast machine after I told her yes I’m a lawyer that I won’t passed the bar without reading she apologized. The duty manager was amazing. Overall it’s a nice hotel with not too friendly staff.
Stayed 4 nights in Aug 2023
Response from Supervisor on 31 Aug 2023
"Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Dayanne FK

2/10 Terrible

Mayank

Stayed 3 nights in Aug 2023
Response from ilana on 11 Sept 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ilana Bom Frontdesk Agent

6/10 Okay

Karen

Stayed 6 nights in Aug 2023
Response from ilana on 11 Sept 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Team Holiday Inn Express

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is aesthetically pleasing and is conveniently located next to the Train/Bus Station. Lot's of shops around it to fulfill variety of needs. Also, a few good restaurants around. Staff was very courteous, helpful and always with a smile on their face. Breakfast is standard and yummy. The room was modern, clean, cozy and soundproof! One thing to note, the room did not have neither a safe nor a fridge. It was confirmed to us by email that it should. At the end, we did not need either. All in all, the stay was enjoyable and I would not hesitate to book there again.
Stayed 7 nights in Aug 2023
Response from Tiffany on 13 Aug 2023
Dear Ali,Thank you for your amazing review. We are very pleased to read that you enjoyed your stay with us and we look forward welcoming you back in the future. Kind regards,Tiffany VerwijkOperations Supervisor

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2023
Response from Tiffany on 25 July 2023
Dear Ibrahim,Thank you for giving us a 10 out of 10! We are very pleased to see that you had an amazing stay with us and we hope to welcome you back in the near future again. Kind regards,Tiffany VerwijkOperations Supervisor

10/10 Excellent

Kevin

Stayed 5 nights in Jul 2023
Response from Tiffany on 13 Aug 2023
Dear Kevin, Thank you for your amazing review score! We are very pleased to see that we were able to meet your expectations and we hope that we may welcome you back in the near future. Kind regards,Tiffany VerwijkOperations Supervisor

2/10 Terrible

Reza

Stayed 2 nights in Jul 2023
Response from Tiffany on 23 July 2023
Dear Reza, Thank you for your review. Could you please contact us to mention why you gave us a 2 out of 10 - so we can see if we can do something for you and to prevent that your reason, to give a 2, will not happen again in the future. We hope to hear from you. Kind regards,Tiffany VerwijkOperations Supervisor

10/10 Excellent

Bareld

Stayed 5 nights in Jul 2023
Response from Tiffany on 21 July 2023
Dear Bareld, Thank you for your amazing review score. We are very pleased to see that you had an amazing stay with us and we hope that we may welcome you back in the near future. Kind regards,Tiffany VerwijkOperations Supervisor

10/10 Excellent

florent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tiffany on 12 July 2023
Dear Florent, Thank you for your amazing review score. We are pleased to see that you had an amazing stay with us and we hope that we may welcome you back in the near future again. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jul 2023
Response from Tiffany on 12 July 2023
Dear Guest, Thank you for your great review score. We are pleased to see that you enjoyed your stay with us and we hope that we may welcome you back in the near future again. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Astrid

Stayed 2 nights in Jul 2023
Response from Ilana, Front Office Agent on 10 July 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards,Ilana Bom

10/10 Excellent

Aiden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
right next to train station, safe and clean area !
Stayed 4 nights in Jun 2023
Response from Tiffany on 1 July 2023
Dear Aiden, Thank you for your amazing review. We hope we may welcome you again in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Wim

Stayed 1 night in Jun 2023
Response from Dayanne, FO Receptionist on 29 June 2023
"Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Rudy

Stayed 1 night in Jun 2023
Response from Tiffany on 28 June 2023
Dear Rudy, Thank you for rating us a 10 out of 10! We are very pleased to see that you had an amazing stay and we hope to welcome you back in the near future again. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Birgit

Stayed 3 nights in Jun 2023
Response from Dayanne, FO Receptionist on 26 June 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Damien

Stayed 3 nights in Jun 2023
Response from Tiffany on 25 June 2023
Dear Damien, Thank you for rating us a 10 out of 10! We are very pleased to see that you have had an amazing stay with us and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Kuan

Stayed 3 nights in Jun 2023
Response from Tiffany on 30 June 2023
Dear Kuan, Thank you for your review. We are pleased to see that you enjoyed your stay with us and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Ilana, Front Office Agent on 2 June 2023
Thank you for your amazing review. We are very pleased to read that you enjoyed your stay with us and we hope that we may welcome you back in the future. Kind regards,Ilana BomFrontdesk Agent

10/10 Excellent

C F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ilana, Front Office Agent on 2 June 2023
Thank you for your amazing review. We are very pleased to read that you enjoyed your stay with us and we hope that we may welcome you back in the future. Kind regards, Ilana BomFrontdesk Agent

10/10 Excellent

matias

Stayed 2 nights in May 2023
Response from Ilana, Front Office Agent on 17 June 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Ilana BomFrontdesk Agent

10/10 Excellent

Abass

Stayed 1 night in May 2023
Response from Dayanne, FO Receptionist on 12 June 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Dayanne FK FO Agent

10/10 Excellent

Bipasha

Stayed 2 nights in May 2023
Response from Ilana, Front Office Agent on 4 June 2023
Dear Bipasha,Thank you for your amazing review. We are very pleased to read that you enjoyed your stay with us and we hope that we may welcome you back in the future.Kind regards,Ilana BomFrontdesk Agent

10/10 Excellent

Flemming

Stayed 3 nights in Apr 2023
Response from Tiffany on 2 May 2023
Dear Flemming, Thank you for giving us a 10! We are very pleased to see that you have enjoyed your stay with us and we hope that we may welcome you back again in the future.Kind regards,Tiffany VerwijkFront of House Supervisor

10/10 Excellent

Torben

Stayed 3 nights in Apr 2023
Response from Ilana, Front office on 2 May 2023
Dear Tommy, Thank you for your amazing review score. We are very pleased to see that we have met your expectations and we hope to welcome you back in the near future. Kind regards, Ilana Bom Frontdesk Agent

8/10 Good

Sarah

Stayed 3 nights in Apr 2023
Response from Ilana, Front Office Agent on 30 Apr 2023
Dear Sarah, Thank you for your review. We are very happy to see that we have met your expectations and we hope to welcome you back in the near future. Kind regards,Ilana Frontoffice Agent

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are very helpful
Stayed 4 nights in Apr 2023
Response from Tiffany on 25 Apr 2023
Dear Wei, Thank you for your review. We are very happy to see that we have met your expectations and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service
Helt okej hotell, men frukosten mindre bra
Frukosten dålig, en av det sämre frukost buffé med dåligt utbud. Service och rummen var bra.
Stayed 5 nights in Apr 2023
Response from Manisha Chotoe on 23 Apr 2023
Dear Adam, Thank you for your review. We are pleased to see that overall you liked your stay with us. We feel sorry for the fact that the breakfast was not up to your expectations, we will take this feedback seriously and provide our best service. Kind regards, Manisha Chotoe Operations Employee

10/10 Excellent

Jennefer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a long travel from amsterdam central to the hotel but the hotel is just few steps to the train station theres lots of shops near by supermarket n few resto. Then 2 train stops theres a shopping centre. In almere centrum. It was a convenient stay and breakfast is just the usual, Nice staff updated building
Stayed 1 night in Mar 2023
Response from Tiffany on 14 Mar 2023
Dear Jennefer,Thank you for your amazing review. We are very pleased to read that you enjoyed your stay with us and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

10/10 Excellent

Aline, Ontario

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, it’s a really nice hotel. It’s right across from the train station (about 30ish minutes away from Amsterdam), and surrounded by stores and some grocery stores for your necessities. The staff is very friendly and helpful, the breakfast-included option is worth it (it’s like a small buffet with good food), and the rooms are clean and modern. I wish they’d have an option of having a mini-fridge/microwave included in their rooms, but that’s more of a preference.
Stayed 7 nights in Jan 2023
Response from Tiffany on 7 Feb 2023
Dear Aline, Thank you for your amazing review. We are very pleased to read that we have met your expectations and we hope we may welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

10/10 Excellent

florent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Tiffany on 25 Jan 2023
Dear Florent,Thank you for your review. We are pleased to see that you have enjoyed your stay with us and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

8/10 Good

Naomi

Stayed 3 nights in Jan 2023
Response from Tiffany on 25 Jan 2023
Dear Naomi, Thank you for your review. We are pleased to see that you have enjoyed your stay with us and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

10/10 Excellent

andrea

Stayed 1 night in Jan 2023
Response from Tiffany on 21 Jan 2023
Dear Andrea, Thank you for your amazing review! We are pleased to see that you have had an excellent stay with us and we hope to welcome you back in the near future. Kind regards,Tiffany VerwijkFront of House Supervisor

10/10 Excellent

Rachid

Stayed 2 nights in Dec 2022
Response from Dayanne, FO Receptionist on 8 Jan 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Dayanne FKFO Agent

10/10 Excellent

hizir

Stayed 3 nights in Dec 2022
Response from Dayanne, FO Receptionist on 1 Jan 2023
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,FRONT OFFICE TEAM