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Grand Hotel Eurasia

Photo gallery for Grand Hotel Eurasia

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Grand Hotel Eurasia

Grand Hotel Eurasia

4 out of 5
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Zholdasbekov str 9A, Almaty

Explore the area

  • Popular LocationNational Museum of Kazakhstan8 min walk
  • Popular LocationPresidential Palace9 min walk
  • Popular LocationRepublic Square16 min walk
  • AirportAlmaty (ALA-Almaty Intl.)30 min drive

Choose dates to view prices

About this area

Almaty

Located in Almaty, Grand Hotel Eurasia is connected to a shopping centre. Nedelka Park and 28 Panfilov Heroes Memorial Park reflect the area's natural beauty and area attractions include Zenkov Cathedral and Central Park of Culture and Leisure. Aqua Park and Medeu Stadium are also worth visiting.

What's nearby

  • Dostyk Plaza - 7 min walk
  • National Museum of Kazakhstan - 8 min walk
  • Presidential Palace - 9 min walk
  • Colibri - 11 min walk
  • Republic Square - 16 min walk

Getting around

  • Almaly - 4 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • Cafe Central - 3 min walk
  • Toscano - 5 min walk
  • Le Dome - 6 min walk
  • The Albion Club - 6 min walk
  • Urban coffee - 11 min walk

About this property

Grand Hotel Eurasia

4-star hotel with a shuttle to the slopes
After a day on the slopes, return to Grand Hotel Eurasia to dine at the restaurant, drink at the bar/lounge or relax in a sauna. All 25 soundproofed rooms feature free WiFi and minibars. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Grand Hotel Eurasia offers 25 forms of accommodation with minibars and a safe. 38-inch Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian

Business services

  • Conference space (1184 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Manicures and pedicures

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 38-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for KZT 5000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)
  • Airport shuttle fee per child: KZT 3500.00
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Eurasia Almaty
Grand Eurasia Almaty
Grand Eurasia

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 2 out of 14 reviews
5 - Excellent 14%
Rating 4 - Good. 2 out of 14 reviews
4 - Good 14%
Rating 3 - Okay. 6 out of 14 reviews
3 - Okay 43%
Rating 2 - Poor. 1 out of 14 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 14 reviews
1 - Terrible 21%

2.9/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

2.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020

3/5 Okay

Business traveller
Disliked: Amenities
“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....
Stayed 4 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was right across the street from a mall with lots of food choices.
Stayed 1 night in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019