City Hotel Tien Shan

Property class: 3.5

Choose dates to view prices

At City Hotel Tien Shan, you can look forward to dry cleaning/laundry services, a bar and conference space. The on-site restaurant, Tapchan, features local and international cuisine. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, two chairs, a small table, a desk, and a TV.

Deluxe Double Room

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, each with a white comforter and a beige quilted bedspread. There are two white pillows on each bed, and a rolled towel on the beds. The room has a wooden headboard, a nightstand with a lamp, and a window with curtains.

Deluxe Twin Room

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

A hotel room with a bed, a chair, a small table, a nightstand, and a lamp.

Standard Single Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Large Single Bed
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About the area

Medeu District, a neighbourhood in Almaty, is home to City Hotel Tien Shan. Museum of Kazakh Musical Instruments and Aqua Park are local attractions and those in the mood for shopping can visit Colibri and Green Bazaar. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Almaty Arena. Visit our Almaty travel guide
Map
Kunaeva Street 151/34, Almaty, 050000

What's nearby

  • A cityscape at dusk with snow-capped mountains in the background and a prominent building with a green roof in the foreground.
    Almaty Opera House
    7 min walk - 0.6 km
  • A snow-covered building with ornate domes and a central dome, surrounded by trees.
    28 Panfilov Heroes Memorial Park
    14 min walk - 1.2 km
  • Zenkov Cathedral
    12 min walk - 1.1 km
  • Panfilov Park
    16 min walk - 1.3 km
  • National Museum of Kazakhstan
    19 min walk - 1.6 km

Getting around

  • Almaly
    10 min walk
  • Almaty Station
    13 min drive
  • Almaty (ALA-Almaty Intl.)
    29 min drive

Restaurants

  • Vanilla
    1 min walk
  • Fika
    5 min walk
  • Wine Cafe & Shop
    5 min walk
  • Broadway Burger
    7 min walk
  • Nedelka 4
    5 min walk

About this property

City Hotel Tien Shan

  • Hotel located in Medeu District
  • At City Hotel Tien Shan, you can look forward to dry cleaning/laundry services, a bar and conference space. The on-site restaurant, Tapchan, features local and international cuisine. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
    • A water dispenser, a reception hall and ATM/banking services
  • Room features
  • All guest rooms at City Hotel Tien Shan have thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with baths and hairdryers
    • Flat-screen TVs with digital channels
    • Fridges, heating and daily housekeeping

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Frequently asked questions

Is City Hotel Tien Shan pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Hotel Tien Shan?

Self-parking is free at this property.

What time is check-in at City Hotel Tien Shan?

Check-in end time: anytime.

What time is check-out at City Hotel Tien Shan?

Checkout is at noon.

Does City Hotel Tien Shan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4800 per vehicle applies.

Where is City Hotel Tien Shan located?

Located in Medeu District, this hotel is within a 10-minute walk of Nedelka Park and Almaty Opera House. Geology Museum and 28 Panfilov Heroes Memorial Park are also within 15 minutes. Almaly is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Hotel Tien Shan Reviews

6.0

7.2

Cleanliness

8.0

Location

5.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

City Hotel Tien Shan

Overall, I enjoyed my stay. The exterior is not new, but my room was nicely appointed. The water takes a very long time to get warm. Just when I was about to give up on it, it got better. Norice that I said warm. It never gets scalding hot, but it is good enough for me. The front desk usually has an English speaker available which helps a lot. Also, there is always a security guard / doorman present at the lobby. I never saw a need for one, but I suppose some people like to see that. The free breakfast buffet wasn't usually impressive, but then on one morning it suddenly was. In any case, you can request eggs if the buffet isn't doing it for you. The kitchen staff seems pretty efficient to me. The hotel is in a good, safe area. Lots of cafes and bars and things to do within walking distance or a reasonable Uber ride away.
Stayed 5 nights in Sep 2017
Verified review

6/10 Okay

near supermrket

Enough to stay. No more things I need. If it has a elevator, it will be more comfortable.
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Я не придираюсь!

Заселялась 31 октября, вечером. Отель полу-пустой. Дали номер 207. Захожу и понимаю, что с низкого второго этажа вид на оживленную улицу. Очень шумно, даже при закрытых окнах. Прошу поменять - дают 208. Соседний, по той же стороне. Прошу поменять - дают 310. Этажом выше, окна туда же. Прошу дать 311. Дают. Окна в тихий двор. При стоимости 23 000 тенге (4500 руб) в номере нет бесплатной воды в бутылках, нет ни чайника, ни чашек/ложек. Единственный стакан не поменяли после предыдущих постояльцев - он ГРЯЗНЫЙ!! Воду в ванной я спускала минут 15... горячая не пошла... Не приняв с дороги душ, ложусь спать. В 5 часов утра я проснулась от отвратительного гула непонятной природы. Он то звучал, то замолкал, потом начинался снова... Как пылесос, только хуже - очень мерзкая частота. Я поняла, как от звуков сходят с ума... Часа через полтора с трудом уснула. ОКАЗЫВАЕТСЯ, это заработало оборудование в соседнем продуктовом магазине! Это мне утром на ресепшн сказали, когда я на сутки раньше срока пошла убегать из этого ужасного места. Да, завтрак никакой! Тарелки и Глазунья к моему приходу закончилась - их не добавили. Куриные крылья я не могу без пива, блинчики холодные, кофе растворимый... Нет, я не придираюсь! Все так и было! Еэжу много, Первый раз я так вляпалась...
Verified review

6/10 Okay

Das Hotel war relativ zentral gelegen

Die Abbildung des Hotels im Angebot entsprach nicht der Realität (Das Hotel war zwar aus der Hotelgruppe, aber eben nicht das abgebildete
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort