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Reviews of Alliance Hotel And Suites

2.5 out of 5
Alliance Hotel And Suites
117 Cody Ave, Alliance, NE

Reviews

7.4

Good

Rating 10 - Excellent. 181 out of 591 reviews" "
Rating 8 - Good. 155 out of 591 reviews" "
Rating 6 - Okay. 138 out of 591 reviews" "
Rating 4 - Poor. 74 out of 591 reviews" "
Rating 2 - Terrible. 43 out of 591 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and everyone was so nice. Very nice.
Stayed 1 night in May 2024
Response from Management on 19 May 2024
Hi Dorreen,Thanks for staying with us at Alliance Hotel and Suites and glad you enjoyed your stay.We look forward to welcoming you again in the near future.Kind Regards

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Even though they are remodeling the property was very clean
Stayed 2 nights in May 2024
Response from Management on 19 May 2024
Hi Troy,Thanks for choosing to stay with us at Alliance Hotel and Suites and glad you enjoyed your stay.We look forward to welcoming you in the near future.Kind Regards

8/10 Good

Artee

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The stuff's amazing however they are in the middle of construction and the televisions have a high pitch squeal to them to the point where you cannot even watch the TV after contacting management they tried to fix it which lasted an hour and then it was right back at it tried to talk to front desk staff they could not do anything about it very disappointing.
Stayed 2 nights in May 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We were in town for a wedding and the staff was friendly and helpful. The rooms were clean and confusing lcomfortable. We did not stay for breakfast but it looked like a good variety warm and cold food. Well definitely be back when we visit. Price was great too.
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Hi Connie,Thanks for staying with us at Alliance Hotel and Suites and glad you enjoyed your stay.Thanks for leaving your experience here online and we look forward to welcoming you again in the near future.Kind Regards

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely friendly and helpful. Free full breakfast was good, too. Beds were comfortable. Room was clean. Worked great for our overnight stay
Stayed 1 night in May 2024
Response from Management on 12 May 2024
Hi Connie,Thank you for choosing to stay with us at Alliance Hotel and Suites and glad you enjoyed your stay.Thanks for your amazing compliments on our service, comfort and breakfast.We look forward to welcoming you again in the near future.Kind Regards

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time staying at this motel. They are in the process of redoing all the room. Good breakfast and very clean.
Stayed 4 nights in May 2024
Response from Management on 11 May 2024
Hi Cindy ,Thanks for choosing to stay with us at Alliance Hotel and Suites and for leaving such a nice review. We are glad you enjoy our newly renovated rooms.Thanks for your valuable feedback and we look forward to welcoming you in the near future.Kind regards

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and super nice!
Stayed 1 night in May 2024
Response from Management on 2 May 2024
Hi Chris,Thanks for choosing to stay with us at Alliance Hotel and Suites and glad you enjoyed our newly renovated room.Thanks for your valuable feedback and we look forward to welcoming you in the near future.Kind regards

10/10 Excellent

OCTAVIO, hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the value. Everything in the web are a reality.
Stayed 2 nights in Apr 2024
Response from Management on 2 May 2024
Hi Octavio,Thanks for staying with us at Alliance Hotel and Suites and glad you enjoyed our newly upgraded room.Thanks again and we wish to welcome you again in the near future.Kind regards

10/10 Excellent

Nancy, Fort Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room. Appreciated the warm breakfast.
Stayed 1 night in Apr 2024
Response from Management on 3 Apr 2024
Hi Nancy, Thanks for staying with us and taking your time to give us your valuable feedback. Glad you enjoyed the room and the breakfast.We look forward to welcoming you again in the near future.Kind RegardsManagement

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. The only thing that would make this place better is if it had a pool.
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Hi Heather,Thanks for choosing to stay with us and glad you enjoyed your stay.We will take your feedback and look forward to welcoming you back in the near future.RegardsManagement

10/10 Excellent

Marni

Travelled with partner
Very helpful and friendly staff. Room was very clean. Exterior of the building needs some work but the owners are working hard to improve it.
Stayed 1 night in Mar 2024
Response from Jenny on 12 Mar 2024
Deqr Marni, thank you for taking the time to leave us such a nice review. We are happy we were able to make your stay a pleasant one!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jenny on 17 Feb 2024
Dear Julie, Thank you for the time to leave feedback for your recent stay. We are glad we were able to make your stay an enjoyable one. We hope to see you again.

10/10 Excellent

Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Feb 2024
Response from Jenny on 17 Feb 2024
Dear Denton, Thank you for the time to leave feedback for your recent stay. We are glad we were able to make your stay an enjoyable one. We hope to see you again.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jenny on 16 Feb 2024
Dear Michelle, Thank you for the time to leave feedback for your recent stay. We are glad we were able to make your stay an enjoyable one. We hope to see you again.

6/10 Okay

Lori

Double charged.
It was ok. Got double charged. Once through you and once through the hotel. The young girl was friendly enough but not knowledgeable at all.
Stayed 1 night in Feb 2024
Response from Jenny on 12 Feb 2024
Dear Lori,Thank you for taking the time to leave us your feedback. We are apologize for the problems you experienced while checking into our hotel. The young lady working is a trainee and still figuring out the system and payments. We issued you the full refund that was charged from the hotel. If the refund is not credited back within 10-12 days please notify us so we can make sure to get the issued fixed for you. We are glad you chose us for your stay and hope to see you again. Please feel free to reach out to us with any issues or concerns you may have.

10/10 Excellent

Jose Enrique

Stayed 3 nights in Jan 2024
Response from Jenny on 30 Jan 2024
Dear Jose, Thank you for the time to leave feedback for your recent stay. We are glad we were able to make your stay an enjoyable one. We hope to see you again.

8/10 Good

Misty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clearly going through transitions or renovations and I’m happy with our stay. It was nice, clean, big beds and comfortable space. Easy parking. Look it up and give it a whirl, it’s small town and accommodating.
Stayed 1 night in Nov 2023
Response from Jenny on 28 Nov 2023
Hi Misty, Thanks for taking the time to leave a review for us. We are under new ownership and yes we are in the process of renovating the property. Im happy you were pleased with your stay and we look forward to welcoming you in the near future.

4/10 Poor

anna

Travelled with group
Disliked: Property conditions & facilities
Stayed in town for one night. Hotel was ok but fridge and tv did not work. When issue was addressed at the front desk, they just said ok. We went out for dinner and had left overs that all went to waste. Pool was not open. Breakfast offered eggs but the warmer was broken so they were sad and cold. Hotel did the job of sleeping us but was not worth the price we paid through hotels.com
Stayed 1 night in Nov 2023
Response from Jenny on 13 Nov 2023
Dear Anna Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jenny on 10 Nov 2023
Thank You for taking the time to leave us your feedback.

8/10 Good

Becky

Stayed 1 night in Nov 2023
Response from Jenny on 10 Dec 2023
Dear Becky, Thank you for the time to leave feedback for your recent stay. We hope to see you again.

6/10 Okay

Micheal A M

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired/worn property that seems in midst of renovation. Paint, carpet needs redoing. Good spot, good parking, good desk staff, good bed(s), breakfast average if I'm generous. Good value for what you paid. Hope they get the renovation done.
Stayed 1 night in Nov 2023
Response from Management on 7 Nov 2023
Hi Micheal, Thanks for taking the time to leave a review for us. We are under new management and in the process of renovating the property. Look forward to welcoming you in the near future.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 26 Oct 2023
Hi Timothy, Thank you for taking the time to leave a review for us. Glad you liked our services and look forward to seeing you again the near future - Management.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an older hotel and needs to be cleaned up outside. The room is large and the bed very comfortable. Although the room could use a coat of paint. But for the price i can't really complain
Stayed 1 night in Oct 2023
Response from Jenny on 21 Oct 2023
Hi Richard, Thanks for taking time to post a review. We will take your feedback and make effort to make changes to the exterior as its under new management now. Hope to see you back soon. Thank You

10/10 Excellent

Connie

Stayed 1 night in Oct 2023
Response from Management on 21 Oct 2023
Hi Connie, Thanks for taking time to post a review. Thank You

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Jenny on 31 Oct 2023
Hi Elizabeth, Thanks for taking time to post a review. Thank You

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service
It was a good deal for the price. It was quiet and comfortable.
Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Hi Lynn, Thank you for taking the time to leave us a review! Thank You

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very pleasant property. Nice welcome from the staff
Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Hi Arlene we are happy we were able to make your stay enjoyable and hope to see you again thank you for taking the time to leave us a review

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice staff rooms are big and pets are welcome. Grounds are not that nice
Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Dear Tammy, Thank you for taking the time to write a review. We use feedback to try and better everyone's stay with us.

10/10 Excellent

Marcia

Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Hi Marcia, Thanks for taking time to post a review. Thank You

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Hi David, Thanks for taking time to post a review. Thank You

10/10 Excellent

Victor j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. For a very reasonable price you get a very nicely designed room. Which includes all the amenities that you would need to have a comfortable night's sleep. The room was very clean. When we stayed there the hotel was extremely quiet. The bed and pillows were very comfortable. The check-in was very efficient and fast.
Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Hi Victor thank you for taking the time to leave us such a nice review. We are happy we were able to make your stay a pleasant one!

4/10 Poor

Jessica

Travelled with family and small children
Easy to find and get to. Window was broken and taped on the cracks. Turned the heater on and the smoke alarm went off. Not super clean. It wasn’t a great experience but we didn’t die.
Stayed 1 night in Sep 2023
Response from Jenny on 1 Nov 2023
Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4/10 Poor

Brett

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jenny on 1 Nov 2023
Brett, thank you for taking the time to leave your feedback.

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from Jenny on 31 Oct 2023
Hi Patricia,Thanks for taking time to post a review. Thank You

10/10 Excellent

theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good hotel for a night stay. The price was right for my budget.
Stayed 1 night in Sep 2023
Response from Jenny on 1 Nov 2023
Thank you for taking the time to leave a review for us. Glad you liked our services and look forward to seeing you again the near future - Management.

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Sheets were dirty, handprints on wall, trash behind tv stand.
Stayed 1 night in Sep 2023
Response from Jenny on 1 Nov 2023
Jessica , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people
Very short stay. Showed up late left early.
Stayed 1 night in Aug 2023
Response from Jenny on 1 Nov 2023
Dear Thomas, Thank you for taking the time to leave a review for us. Glad you liked our services and look forward to seeing you again the near future - Management.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Friendly service; great size and comfort of beds.Hotel parking lot lights were burned out and hotel looks abandoned from outside. Furniture in rooms are scuffed and worn carpet holes makes room in inviting and questionable.
Stayed 1 night in Sep 2023
Response from Jenny on 1 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 Excellent

susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Aug 2023
Response from Jenny on 31 Oct 2023
Hi Susanne, Thanks for taking time to post a review. Thank You

6/10 Okay

Allen

Disliked: Cleanliness, property conditions & facilities
Good bed
Stayed 1 night in Aug 2023
Response from Jenny on 1 Nov 2023
Allen, thank you for taking the time to leave your feedback.

8/10 Good

Michael

Liked: Cleanliness, staff & service
landscaping needed some work.
Stayed 3 nights in Aug 2023
Response from Jenny on 1 Nov 2023
Michael, thank you for taking the time to leave your feedback.

10/10 Excellent

David Karl

Stayed 1 night in Aug 2023
Response from Jenny on 31 Oct 2023
Hi David, Thanks for taking time to post a review. Thank You

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jenny on 31 Oct 2023
Hi Renee, Thanks for taking time to post a review. Thank You

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jenny on 12 Feb 2024
Thanks for taking time to complete our online survey. Thank You

10/10 Excellent

Ivan

Travelled with partner
Liked: Amenities
It was nice & clean; help was nice & friendly.
Stayed 1 night in Aug 2023
Response from Jenny on 12 Feb 2024
Dear Thomas, Thank you for taking the time to leave a review for us. Glad you liked our services and look forward to seeing you again the near future - Management.

8/10 Good

David

Stayed 2 nights in Aug 2023
Response from Jenny on 12 Feb 2024
Thanks for taking time to complete our online survey. Thank You

6/10 Okay

P-Y

Liked: Staff & service
Not too bad but we expected better for the price
Stayed 1 night in Jul 2023
Response from Jenny on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jenny on 12 Feb 2024
Thanks for taking time to complete our online survey. Thank You

4/10 Poor

greg

Disliked: Cleanliness, property conditions & facilities
Outside run down carpet had waves not stretched out musty smell and pillows very lumpy
Stayed 1 night in Jul 2023
Response from Jenny on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

6/10 Okay

Michael

Stayed 1 night in Jul 2023
Response from Jenny on 12 Feb 2024
Thanks for taking time to complete our online survey. Thank You