Allentown Holidays from AU$3,070

Overall, this was a really disappointing experience. The lobby itself is beautiful and has a great ambience, and the staff were polite. The rooms were clean and the basic amenities were fine. However, the biggest issue was that the hotel did not deliver what was advertised on Expedia. The room we received looked much older and more worn than the photos online and was definitely not in the same condition that was promised. We also specifically booked a suite with queen beds, but when we arrived we were given two double beds instead. When we brought this up, the hotel did not accommodate us and still charged the same price we originally paid, saying it wasn’t their problem since the booking was through Expedia. Another major downside was the parking. Because the garage is connected to the hotel, it costs $52 per day. If you take your car out during the day and need to re-enter, you are charged another $52. That’s in U.S. dollars, which makes it even more expensive for international travelers once conversion rates are considered. Overall, while the lobby and staff were nice, the room quality and the lack of flexibility with the booking made the stay not worth the price. I would not recommend staying here if you’re expecting the rooms to match the photos online.

Very happy and pleased with RUI plaza Times Square. Staff was very polite and accommodating. Breakfast buffet is included. Excellent food and selections. Their Fashion Bar runs a happy hour daily from 4:00 until 8:00. PM.

Great place to stay near Times Square.

I didn’t like the the restaurant closed 10pm. Not sure why people go out to shows and come back with no restaurant open. Room service is ok but expensive. There was a lot of noise at night which it sounded like the drilling from the road was in our room. Didn’t sleep second night. Second time staying her and the same issue.

Glad to see the Hotel is under new management. I have been staying here for over 20 years and the place looked great again. Had been on a decline for the past few years. Now there is a wonderful staff. A very convenient location with the express IRT subway around the corner on Broadway.