Allanton Holidays from AU$2,473

We had a very unpleasant experience at this property. Do not add dining room charges to your room and review carefully.

Beautiful quiet location. Lovely atmosphere- especially the old library. Food was excellent and good value for money. Staff very friendly. Small but clean room.

We booked the two bedroom apart hotel. This is more of a 3* hotel than 4*. It’s very run down. Bathroom fine, grout dirty and good shower power but old building. Sensitive smoker alarms so can’t keep doors open making the apartment quick stuffy at times. The windows open but at ground level can be noisy. Good central location and 5 minute walk to main royal Mile shops. Our issue was retuning on our second evening, which was after a wedding (1am), the above room had leaked through the ceiling in to the kitchen. The floor was soaked. The ceiling was wet. We informed and showed staff. It was coming through a light as well in the ceiling which obviously is dangerous. A towel was offered for the floor. In the morning on checking out we informed staff again - who appeared unaware and shocked. A new room was not offered - although given the time I think the place was fully booked. But the whole situation was not handled well. In the morning there again was just an ‘ok’ and it was written down. I don’t think this level of service is representative of a 4* hotel. The location and breakfast hamper were the only two positive notes to the stay.

Amazing location. Incredible staff. I've stayed there before and even with 2 elevators, things can be slow given the number of guests and staff that use it. Now there is just 1 elevator so expect long delays or enjoy using the stairs for exercise. Otherwise I look forward to staying there again when I visit in August

Lovely staff at front desk Very helpful Nice clean room Very central Could do with tea and coffee in room but staff on front desk always willing to make tea or coffee.