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"Depressing...Dark...Dingy... Very noisy environment from the bar below the hotel....to me it needs complete renovation....."

"The hotel offers free parking including which was great for my family travelling with a car. The room and toilet was clean. The breakfast was simple but adequate. Our room was facing the train tracks so it sometimes was a bit noisy when trains passed by. "

"Great place but long stone stairway to enter building. The staff helped with baggage. There was a chair lift in place but wasn’t offered "

"Perfect location. Staff was superb: friendly, helpful, forward-thinking, and kind."

"The staff were friendly everywhere, from the check-in process to the dining. I enjoyed my stay there and highly recommend it. "

"Good but "

"Best location, very friendly and helpful staff. Clean, quiet and nice rooms. Would always stay there again. "

"Very helpful staff, fantastic people working there. The polares is like a stramt getaway. Would love to come back."

"Pretty good for short staying. Good location. Lyudmila was very helpful."

"The place is beautiful. Definitely a palace. Very big rooms. Sparkling clean. But it is geared at event hosting more than as a hotel. No lobby. No bar. If there is an event - no restaurant and no room service. No cofee maker or kettle in the room. No coffe available at the hotel except for breakfast. Breakfast buffet was good, but waited 7 minutes in line for the only coffee machine. "

"Beautiful location, lovely staff, good, simple breakfast and an amazing hotel room. Perfect. "

"Great location. Hotel itself was fine but nothing special "

"The staff were very helpful."