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Reviews of Hampton Inn & Suites Alexandria

2.5 out of 5
Hampton Inn & Suites Alexandria
6124 W Calhoun Dr, Alexandria, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 391 reviews" "
Rating 8 - Good. 99 out of 391 reviews" "
Rating 6 - Okay. 28 out of 391 reviews" "
Rating 4 - Poor. 17 out of 391 reviews" "
Rating 2 - Terrible. 15 out of 391 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Travelled with group
Disliked: Staff & service, property conditions & facilities
Room was booked a month in advance and when we got there they put us in a dirty room
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place to sleep
Stayed 1 night in Jan 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Breakfast good. Staff friendly. We arrived late and our room had chips on the floor by the bed. Too late for housekeeping to take care off. Too tired to mess with after arrival. Expressed to front staff upon checkout.
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

KELLIE, FLORIEN

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Frederick

Travelled with partner
Disliked: Staff & service
Property has very limited dining options nearby & is not up to par for what is supposed to be a better hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Kris

Stayed 2 nights in Dec 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Bathroom needs updating. The curtain looked old. The shower was a tub converted to a shower. Poor work. The bed was comfortable and the room was cleaned. Check in staff were friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was very pleasant.
Stayed 1 night in Sep 2023

6/10 Okay

Jamie

Stayed 1 night in Jul 2023

6/10 Okay

Mandy

Stayed 1 night in Jun 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The Hampton Inn & Suites in Alexandria was really great! It is very clean, comforting, and had everything I needed. They provided breakfast and did a nice happy hour. The staff was SO wonderful and went above and beyond. Their airport shuttle broke down and they found accommodations to get me to and from the airport safely and in a timely manner. Definitely recommend!
Stayed 1 night in May 2023

4/10 Poor

kayla

Business traveller
Disliked: Staff & service, room comfort
Not great services and booked my room to someone e
Booked a suite on Tuesday prior to stay on Saturday. When I got there I was told they were booked up and only had a double room. I had 4 kids with me. They front desk was extremely rude about it and we made a pallet on the floor with pillows for my son. Incredibly aggravated and will not be booking future softball trips there.
Stayed 1 night in Apr 2023

8/10 Good

LALITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very friendly and helpful staff. Check in was fast, room was clean with plenty of space. The bathroom had a huge shower that worked great. We only stayed one night but were very pleased and will definitely stay here again should there be a need to stay in Alexandria overnight.
Stayed 1 night in Apr 2023

8/10 Good

Kayla

Liked: Staff & service, amenities, property conditions & facilities
Not the cleanest but staff are super nice.
Stayed 1 night in Mar 2023

10/10 Excellent

Angela K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time.
Stayed 1 night in Mar 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extremely helpful. The room was clean. Definitely pet friendly.
Stayed 1 night in Feb 2023

10/10 Excellent

Tracie

Stayed 2 nights in Feb 2023

8/10 Good

Pamela

Travelled with group
The hotel is conveniently located to the interstate. It is in need of some maintenance and updating.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
OK Stay for a One Night Stay
We picked this hotel based on reviews but this place needs a little TLC & updating. I have found in my recent stays over the last few years that many of the Hampton Inns have dropped in value for what you pay. For this stay, however the front desk clerk was super friendly & very accompanied to our needs. Our one night stay here was fine for our situation, but the rooms smelled a little musty & needed a refresh.
Stayed 1 night in Feb 2023

10/10 Excellent

Christopher

Stayed 1 night in Feb 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly and breakfast was good. Will stay there again.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 1 night in Oct 2022

4/10 Poor

Mike

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At 10:45Pm at night - it took 20 minutes to get the phone answered to request a shuttle from the airport! The van that arrived was really filthy - has not been cleaned. When I checked in and noted the telephone issue, the clerk simply wasn't interested in it. The entire property is really worn and ratty looking - hallways, elevator, room. Had planned a second night but went to Holiday Inn instead. Much better. Would not recommend Hampton Inn at Alexandria to anyone.
Stayed 1 night in Sep 2022

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, setting, and staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Trip was good. Stay was awesome!
Stayed 1 night in Sep 2022

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Billy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Diiana

Stayed 1 night in Aug 2022

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2022

2/10 Terrible

Charles J.

Disliked: Staff & service
Stayed 1 night in Aug 2022

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the hotel and were hopeful for a nice stay. We checked in and went up to our rooms. My mom walked into her room and it hadn’t been cleaned from the previous people. They had to go to three different rooms before finally finding a clean room. As my husband was helping my mom I walked into our bathroom- my shoes were literally sticking to the floor. I had to use most of our towels to put down just to walk into the bathroom. The inside of the toilet hadn’t been cleaned in awhile as it had they grayish black ring inside and the tub had pubic hairs in it- again after cleaning it I put a towel down to stand on, our feet were not touching anything in that tub. On checkout I informed the lady at the front desk and she stated they know the cleaning is terrible and they are working on trying to get it better. I do not recommend this hotel at all!
Stayed 1 night in Jul 2022

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The airport shuttle service need to be 24 hours as advertised; I waited 30 minutes to get shuttle service to the airport; because the driver was also preparing morning breakfast. Thanks
Stayed 1 night in Jun 2022

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness
The property around this hotel is grown up with grass and weeds. The staff was not overly friendly upon check-in. It was not made clear that there would be NO housekeeping done in our room unless we specifically called the front desk to ask for clean towels and/or linens. The shower needed to be cleaned with scum remover on the door as it was caked up tremendously and the faucet was not secure in the wall. If you tried to adjust the water temp the whole plumbing was loose.
Stayed 2 nights in Jun 2022

8/10 Good

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
The lady that welcomed us was super sweet and helpful, she did a great job. The room was a disappointment though, it was dirty, not well maintained, the bed and pillows were not soft and fluffy like I’d expect from a Hampton Inn and the cleaning crew needs to do a much better job all around.
Stayed 1 night in Jun 2022

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff - kind and welcoming
Everyone from start to finish was really nice! I checked in late and it went very smoothly. The next morning I realized I forgot toothpaste. The hotel has a small stocked store. I went there and found that they indeed had toothpaste! When I went to pay the front desk clerk, offered me a miniature tube to save me from buying a full size. I found that to be such a kind gesture, and really created a nice experience for me. Breakfast buffet was well stocked, great coffee! I did have to spend a lot to get the mile from the airport to hotel. Wish the hotel had a shuttle that was able to pick up later in the evening
Stayed 1 night in Jun 2022

8/10 Good

Sangkeun, Bethlehem

Business traveller
Liked: Cleanliness, staff & service, amenities
Good staffs, outdated bathtub
Stayed 2 nights in May 2022

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing, clean hotel.
Stayed 1 night in Jun 2022

4/10 Poor

Leah, Allen

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It appeared the floors hadn’t been swept/vacuumed, bathroom had hair in the sink and in the counter. The hallways were nice and cool but our ac never really cooled our room. Also one small bar of soap to wash hands and shower with. Was disappointed.
Stayed 1 night in Jun 2022

10/10 Excellent

LARRY, Valdez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near airport for Early morning flight
Stayed 1 night in May 2022

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stay at the Hampton Hotel.
The room was nice, neat and clean. The reception was very nice they even made feesh cookies for the patrons to eat. Coffee is ready all day with a nice selection, tea bags are offered as well. The breakfast was nice and there was a big selection. The beds and pillows were comfy and the room was quiet. Sorry I deleted my photos after I completed my Google review. The room was very nice though. If you want the room serviced everyday be sure to ask for it.
Stayed 2 nights in May 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to Hampton Inn And Suites, Alexandria, LA
Our three night stay at Hampton Inn and Suites , Alexandria LA, was excellent. The building is slightly “tired” and could benefit from some updating, but the accommodations were comfortable and serviceable. The staff was very cordial and helpful (Thank you, Jennifer), especially in their warm welcome and attention to our young dog. Their mettle was tested when the power went out during the rush of checking out one morning, making the elevators and all computers inoperable. All staff worked together to overcome the problems for the 20-30 minutes the power was out. Also impressive were the wonderful complimentary breakfast and the Happy Hour (complimentary beer, wine, finger food) every Monday-Thursday, benefits not offered in other Hampton facilities on our week-long southern tour. We’ll definitely return.
Stayed 3 nights in May 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably Clean :)
I'm extremely attentive to detail of cleanliness. This hotel rates extremely high. It was the best!!
Stayed 1 night in May 2022

10/10 Excellent

Rasa, Bedford

Travelled with family
Liked: Cleanliness, staff & service
Loved the social hour with wine and snacks
Stayed 1 night in May 2022

4/10 Poor

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel desk clerk (PM) was very friendly, polite & energetic. Pleasant check in, couldn’t have asked for better! Room was VERY disappointing, not vacuumed, sheets were still dirty with what looked like food crumbs/spills from previous guests, which really freaked me out as it was obvious the bed had not been changed. The shampoo & conditioner bottles were “half” full, which means they were not swapped out for new ones & no soap bar could be found. Window to view outside was completely un-viewable as it was too dirty to see through, had not been wiped down in what looks like months. Staff was friendly, but I would not stay there again, especially for the money I paid.
Stayed 1 night in Apr 2022

10/10 Excellent

Lannie

Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2022

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2022