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"No complaint, excellent hotel."

"Enchanting hotel that was evident from the time we drove up to the property and until we departed. Staying in a parador is always a treat and this one added an extra special experience looking out from our balcony and walking on the path through by a centuries old castle. Add to this the wonderful staff who met all of our needs to make this an unforgettable stay. We are looking forward to a return stay in the near future!"

"During Semana Santa, Montserrat should make sure they give rooms to their hotel’s customers as far away as possible from the bar where the restaurant’s customers party until 4 am! I was here to rest and sleep. It was possible from 4.30 am after the staff rearranged the bar and the annoying metallic chairs."

"Excellent buffet breakfast. Clean room. Beds very comfortable if you like firm. Slightly marked down the condition score because the bathroom tiles were painted over and the caulking around the shower was slightly discoloured. Location excellent for a short bus ride to Granada. "

"A terrible experience. We booked 2 nights but decided to leave after the first night. There was loud talking coming from the hosts apartment which is directly below. This continued from 2am until 4:20am. It was impossible to sleep. The mattress was worn and suffered from roll together. The place was freezing when we arrived with no way of turning on any heating. Then at 9pm the radiators came on and it became stiflingly hot with no way of turning them down. There was no tea or coffee making facilities. Not even a sachet of instant coffee. No breakfast provision was mentioned. We knocked on the apartment door below to try to raise the host unsuccessfully between 8:30am and 9:30am. By the time the host eventually responded we had packed and were ready to leave. We tried to ask for a refund both in person and by messaging, in view of how badly misdescribed the property was but the host refused and kept full payment for the 2 nights. The additional £50 spent on a hotel was well worth it to get away from there. "

"The hotel was clean and provided everything that was required, including an underground secure car park. The breakfast was good. They did not do lunch or dinner, but did have a coffee bar which provided light meals all day."

"No pool"

"Great location, close to the cathedral and less than 10 minutes from the bus station. Nearby bars,restaurants and coffee shops. Hotel public areas are very nice but our room was very tired, although very clean and spacious with a comfy bed. Breakfast ok if you just like versions of bread, nothing much else on offer. "

"Very clean, nice building and room spacious"