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Reviews of Rubi Platinum Spa Resort & Suites - All Inclusive

5 out of 5
Rubi Platinum Spa Resort & Suites - All Inclusive
Sariinkoyagi Mevkii, Alanya, Antalya

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 42 reviews" "
Rating 8 - Good. 9 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room pool outside our door Lovely staff Great cleaners Good food Guest relations
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good thank you Clean and nice resort Best people
Stayed 4 nights in Aug 2019

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel would defo go back!
Amazing amazing amazing ++++ day manager is fantastic and always ready to help, facilities are great for all the family.
Stayed 25 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff ,polite and helpful . Food and beverage are good . Clean hotel . Nice beach and pools . For relax it’s a great hotel , I recommend to everyone .
Stayed 5 nights in Jun 2019

10/10 Excellent

Ericka, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had such an amazing experience at the hotel - every single member of staff was so kind hearted and professional at all times. I will be visiting again and recommending to family and friends. I would however kindly suggest for future guest be allocated with a view to the outside motorway view to possibly block the noise as it can get very noisy during the course of the night due to lorries, buses and car driving by.
Stayed 7 nights in Oct 2018

10/10 Excellent

TAMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Omar, beirut

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A beautiful hotel if we are talking about facilities, activites and luxury. Staff members were disappointing.
Stayed 4 nights in Jun 2018

8/10 Good

Younus, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms. Large clean beach however sand is a little coarse. Family was very happy with the resort.
Stayed 7 nights in Apr 2018

6/10 Okay

mo, london

Nice, modern and big hotel
the hotel is big and modern with good enough activities, kids enjoyed the water park and outdoor cold swimming pool the most. The foods were good but not exciting, the waiters were not so keen to serve and not enough numbers of, the bartenders were not happy to serve and were difficult to communicate with. The indoor pool water was not clean and fresh, the internet was awful, no signals in the rooms. My main concern was the staff attitudes and internet connection.
Stayed 4 nights in Mar 2018

6/10 Okay

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost cutting ruined my second visit
This was my second stay at this beautiful hotel , the overall feeling is one of luxury . The rooms are very comfortable and well appointed . The hotel advertised premium brand drinks , however the quality of spirits was very disappointing and appeared to be very weak. The food in the buffet restaurant was good however not nearly as good as my last visit . There was no honeycomb available and the yogurt was of a low quality. I enjoyed my stay but the Hotel is obviously cutting costs . On my last visit I gave this Hotel five stars plus , on this occasion due to the food and alcohol quality I can only give 3+
Stayed 1 night in Oct 2017

8/10 Good

Svetlana, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Hotel was regularly clean, good and attentive service, nice swimming pools, a lot of options for breakfast. Overall very nice hotel and experience.
Stayed 7 nights in Oct 2017

10/10 Excellent

Alex, Kharkiv, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home, sweat home!)))
Excellent hotel with greate rooms, territory, deliciouse food, very good choice of drinks in all bars an restaurants. Always clean. High quality evening shows every day in Ficus Show Center, special thanks to Kris Berkay)) Also thank you very much to Elena Seven, guest relations manager, for kind attention to us. In fact it's not a hotel, it's my turkish home and I would like come to this home again and again.

10/10 Excellent

Emre, ankara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing holiday
much better than we expected

6/10 Okay

world traveller, I

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Weekend getaway in Alanya
We chose Rubi Platinum as we decided not to stay in the center of Alanya itself. Hotel has great facilities, food is average and standard for Southern Turkish hotels. Staff speaks very bad English at least the ones we had to talk with and they didn't seem to care and to find someone that really did speak. We also got ripped off by the car service personnel when asking about transportation to Analya wanting to charge €70 one way. Taxis outside will take you for $25 one way. Apart from this the hotel is good if you are just planning to stay put.

8/10 Good

NEGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety I'm recreation lacking
I loved everything about the hotel, but my daughter got injured on the water slides and after that we did not use the water slides. Everything was wonderful about the hotel, but there was a lack of safety for recreation activities. In particular very little presence of life guards.

10/10 Excellent

Allison, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posh
Ozkan was very helpful, made sure we were having a good time. great hotel, really posh, service was excellent. overall very nice.

10/10 Excellent

Ömer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viele Urlaube in Antalya und Alanya verbracht. Dieses Hotel gehört ganz nach oben. Sehr hohe Standards, immer wohl gefühlt und bei Problemen wurde direkt geholfen. Sehr zum weiter empfehlen.
Stayed 7 nights in Aug 2023

8/10 Good

Berivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supeeer!
Det var ett fantastiskt hotell, jag skulle definitivt rekommendera det, särskilt till familjer med små barn.
Stayed 6 nights in Jul 2023
Response from Rubi Platinum Spa Resort & Suites on 11 July 2023
Dear Guest,Thank you for choosing our hotel and for your wonderful feedback! We truly appreciate your recommendation, especially for families with small children. It means a lot to us.We are thrilled that you had a fantastic experience during your stay. Our team works hard to provide exceptional service, and it's rewarding to know that we exceeded your expectations.We take pride in our spacious, clean, and beautifully decorated rooms. Ensuring the safety and comfort of our guests, especially families, is a top priority for us. We're delighted that you felt at ease and enjoyed your time with us.Our kids' club and children's pool are designed to keep our young guests entertained and happy. It brings us joy to hear that your kids had a blast. We understand the importance of creating memorable experiences for families, and we're glad we succeeded in doing so.Thank you for acknowledging our variety and quality of dining options. We strive to cater to different tastes and preferences, ensuring a delightful culinary experience for all our guests. We will share your compliments with our restaurant staff.Once again, we appreciate your kind words and recommendation. It was a pleasure serving you, and we hope to welcome you and your family back soon for another amazing stay.Best regards,

8/10 Good

Hakan, Burscheid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
x

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный вариант, если нужен спокойный отдых.
В целом очень хорошее впечатление об отеле. Классный номер, уборка супер, чистота и порядок везде. Питание разнообразное, хорошо организовано с целью безопасности по COVID. Персонал в основном доброжелательный. Были отдельные неприятные персонажи на раздаче в ресторане, которые портили впечатление, но они есть везде, к сожалению. Не понравился итальянский ресторан Аля карт за доп 7€ на человека. Даже в общем ресторане не выкладывали приборы из грязных тарелок, а здесь выложили и не подали чистые ко второму блюду. Ну и блюдо было приготовлено не вкусно, мясо подгорело и т.д. В общем, зря пошли. Поэтому отказались от второго ресторана Аля карт, в котором к тому же очень сильный запах канализации. Очень хорошее впечатление о СПА салоне. Вас встречает Ольга, Очень приятная, внимательная и клиентоориентированная. Тайские девочки не все хороши. Из массажистов рекомендую Марию. Анимация хорошая. Отличная зона пляжа. Хотите тихую воду - есть защищённая лагуна, хотите моря - есть Пирс. На все вкусы найдётся решение! Очень довольна нашим отдыхом.
Stayed 8 nights in Sep 2020

8/10 Good

Emine

Liked: Staff & service
Disliked: Cleanliness
Yemek konusunda sıkıntı yaşadık. Çeşit ve lezzet bize göre yetersizdi. Oda temizliği bazı günler baştan savma yapılıyordu.
Stayed 4 nights in Sep 2019

6/10 Okay

alper

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Personel hizmet anlayışı iyileştirilmeli
Özellikle havuz etrafındaki barlarda çalışan personel ile restoranda yemek servisi yapan personelin bir kısmının yaklaşımı enteresandı. İlk defa bir otelde kokteyli az şekerli yapmasını istediğim bir barmenin "yapamam" dediğine şahit oldum. Veya omlet istediğim personelin her seferinde yanlış-eksik yapması ve misafirleri asık bir suratla karşılaması otelde gördüğüm eksilerdi. Diğer yandan o bölgede deniz için tercih edilebilecek iyi bir otel olduğunu söyleyebilirim. Çocuklu aileler için de uygun bir otel. Mini Club'ta her ne kadar Türkler için ilgi az olsa da akşamları fena değildi. Oteldeki diğer iyi bir husus ise akşam şovları idi. Dört gün konakladık ve her gün ciddi emek ve para harcanan şovlar izledik.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, vrindelijkheid, netheid, en eten zeer goed
Stayed 8 nights in May 2019

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gratis inngang til spa (basseng, boblebad, badstue).
Stayed 7 nights in Apr 2019

10/10 Excellent

Güler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Stayed 4 nights in Apr 2019

10/10 Excellent

sergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

cagatay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 GÜNLÜK TATİLİMİZ BOYUNCA HİÇBİR SORUNLA KARŞILAŞMADIK. SAYGILI VE İŞİNİ BİLEN BİR PERSONEL KADROSU OLUŞTURULMUŞ. AİLENİZLE TATİL YAPACAKSANIZ TERCİH EDEBİLECEĞİNİZ BİR OTEL.
Stayed 5 nights in Jun 2018

10/10 Excellent

Semih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel...
Herşeyiyle mükemmel bir otel..
Stayed 5 nights in Jun 2018

8/10 Good

pekka, tampere

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotellista ei tarvitse poistua All in clusive toimii
Stayed 7 nights in Mar 2018

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel from 1001 night. Will visit again.
Beautiful hotel. Deluxe room was nice with great sea view. Hotel staff very polite and kind. The All inclusive food was excellent. Many different buffets. Great grill food and desserts. Nice pool area. Many kids activities. Pool area bar was good. Great private beach. About 5 min walk to Avsallar basaar. Public bus stop at front of the hotel and from there 35 min bus ride to Alanya center. Many activities and services open after 1st of April. If want to enjoy all I recommend coming after that. As dolphinpark, private pavilion etc are open after 1st of April. I highly recommend this hotel for family trip or romantic trip.

10/10 Excellent

Vesa, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with all functionality what we needed
We had really good vacation at Rubi Platinum with my wife and son (10 years old). Hotel had all things that we needed for this 1 week vacation. All-inclusive worked well for us and food was good quality and tasty. We enjoyed as well the spa treatments as well. Good massages, hama's and really friendly personel. 5/5. All waiters couldn't speak properly english, but they still were able to provide all the drinks/food what we wanted. :) Even though it was end of March, the weather was really good (only 1 rainy/colder day) and we were able to spend lot of time on pool to sunbath and swim. There was lots of things to do and special greeting to gym stuff. Good gym, good enough space and friendly stuff. :) If I need to say something to develop for to future, it would be the evening partys out side. Bands and DJ's were playing outiside (under our window) until 11.30 PM each night. Wasn't that a big problem for us (easy going family) but I would think that it was kind of hard for some family to put kids to sleep because of lot of noise from the band/DJ. We had a blast when there was a great DJ playing. Our son danced on the balcony until the end of the gig. ;) Thank you all and we will be back someday.
Stayed 7 nights in Mar 2018

8/10 Good

Gökhan

Liked: Cleanliness, property conditions & facilities, room comfort
Personel değişmeli bilgi ve tecrübe şart
Personel dışında herşey mükemmel.
Stayed 2 nights in Oct 2017

6/10 Okay

Gökhan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Otel yeni çalışanlar dışında sıkıntı yok
Otel yepyeni ve tertemiz. Belboylar dışında çalışanlar vasat. Çalışanlar için iyi bir kadro dizmeleri şart. Belboy Umut beye, SPA'dan Cengiz beye teşekkürler. Bu arada SPA'sı mükemmel.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, newly built hotel. Very clean, comfortable with great beach, very good kids club. Good variety and quality of food. Helpful and friendly staff. Definitely recommend.
Stayed 2 nights in Jun 2017

10/10 Excellent

yigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Başarılı bir otel
Bu bölgede ki gidebilceğiniz en iyi otellerden birisidir kesinlikle tavsiye ederim

10/10 Excellent

ROSHANAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbar hotell
Fantastiskt hotell med utmärkt service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family with one kid
Great hotel. Stayed there for some days after changing from another hotel that did not meet our expectations. We had our teenage son with us and this hotel is perfect for a family. The food was great and the surroundings are great. Beautiful styling and interior. It has a calm atmosphere even being a big hotel, unlike other hotels that has loud entertainment and music by the pools. We liked this one being more relaxed. We will come back.

10/10 Excellent

Ida, Helsingborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enastående!
Helt otroligt lyxigt hotell som överträffade våra förväntningar fullständigt! Snyggt och fräscht Allinclusive hotell med mycket hög standard! Fantastisk mat och dryck på bra restauranger och en jättebra service! Poolerna...Stranden.. Spadelen.. Showerna på kvällen...Absolut toppbetyg! Rekommenderas starkt! Vi återkommer säkerligen!

10/10 Excellent

Scott, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas
Hotellet är i toppskick och hotellområdet levererar många olika aktiviteter bland annat pool, spa, vattenrutschkana, tennis, basket, strand, osv. Måltiderna hade bra variation. Rolig underhållning alla kvällar förutom natten då Rubi Platinum själv gjorde en tävling bland några par på scenen.