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Reviews of Kleopatra Atlas Hotel - All Inclusive - Adults Only

Kleopatra Atlas Hotel - All Inclusive - Adults Only
Çarsi Mah. Seral Sokak Damlatas Caddesi, Alanya, Antalya

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 157 reviews" "
Rating 8 - Good. 52 out of 157 reviews" "
Rating 6 - Okay. 25 out of 157 reviews" "
Rating 4 - Poor. 8 out of 157 reviews" "
Rating 2 - Terrible. 4 out of 157 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Entrance is a building site
I stayed two nights and that was enough. The entrance is facing a building site with lorries coming and going. On a rainy day it's almost impossible to use the lobby area due to the noise of the machinery. On asking hotels.com to sort it out, I was fobbed off by the hotel manager denying any assistance. The hotel should clearly mention such intrusion of works on their ad page, as it was misrepresentation. Had they been honest nobody would book, as it ruins an holiday wasting time there. Book somewhere else, you will be glad you did.
Stayed 1 night in Jan 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a loud NO!
I hated it. My window faced a concrete wall for starters. The woman is reception was surly, unpleasant and down right rude at times. It's well known that Turkish women dislike female tourists and so are unkind or unhelpful to them therefore. The hotel was sold out to the German market, and in the lobby getting hit on by German and Turkish older men got tiresome as they mistook the "adults only" for meaning a pick up place and not just no small children. The redeeming feature was the restaurant food which was great. The service staff were fabulous and made the hotel easier to tolerate. Without them this place would be unbearable. It's location is good for the beach, but there are many places much better than this grotty one, that's jaded and old.
Stayed 1 night in Jan 2024

10/10 Excellent

Nurlan

10/10 Excellent

Nurlan

Stayed 28 nights in Nov 2022

10/10 Excellent

Nurlan

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Well situated hotel near the beach. Staff lovely, rooms comfortable and all was ver6 good. So value for money. Will definitely go again.
Stayed 1 night in Feb 2022
Response from katlas on 7 Feb 2022
THANK YOU VERY MUCH.WE HOPE TO SEE YOU AGAIN IN OUR HOTEL.

4/10 Poor

JOHN

Travelled with partner
Disliked: Amenities
It's was very poor hotel not much nice things to say 😂
Stayed 3 nights in Dec 2021
Response from katlas on 11 Dec 2021
thank you!

10/10 Excellent

Nurlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, city center etc. food and services was good. Reasonably priced. Despite it is all-inclusive the sauna and steam room is for extra pay and you can not get it unless you pay for a package that includes massage and pealing …
Stayed 8 nights in Nov 2021
Response from katlas on 6 Dec 2021
THANK YOU.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
Response from katlas on 8 Apr 2021
thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otelde 3 gece kaldım ve genel olarak memnun kaldım.Ustanın eline sağlık yemekleri gayet lezzetliydi ve çeşit yeterliydi.Odalar temizdi.Personel de gayet ilgili ve çok çalışıyordu.Fiyatına göre de gayet uygun bir otel ,malum diğer oteller kapalı olunca burayı tercih ettim merkezde diye.Otelden çıkınca direk Kleopatra plajına giriyorsun tam karşısında.Tek olumsuz yanı Barda oturma yerinde otel müşterisi olmayan kişiler var ,kendi masalarını kurup içiyorlar.3 gece de aynı kişiler vardı ve aynı masalar kurulmuştu.Bence otel müşterisi haricinde kimsenin oraya alınmaması gerekiyor(otel sahibi veya çalışan farketmez ayrı bir yerde kendi ofislerinde içebilirler )Sadece bir öneri bu yanlış anlaşılma olmasın.Çok teşekkür ederim herşey için
Stayed 3 nights in Mar 2021
Response from katlas on 15 Mar 2021
ÇOK TEŞEKKÜR EDERİZ.GÖRÜŞ VE ÖNERİLERİNİZ BİZİM İÇİN ÇOK DEĞERLİDİR.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cheap spot for the beach.
Nice all inclusive. Service was good. Quick walk to the beach. Food was good but nothing special. Rooms were clean and comfortable.
Stayed 1 night in Jan 2021
Response from katlas on 29 Jan 2021
thank you very much.

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2020
Response from katlas on 7 Dec 2020
THANK YOU.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2020
Response from katlas on 7 Dec 2020
THANK YOU.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Great stay.....everything good Nothing to complain about
Stayed 1 night in Nov 2020
Response from katlas on 3 Dec 2020
thank you very much.

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
irthday
Great stay
Stayed 1 night in Aug 2020
Response from katlas on 5 Oct 2020
thank you.

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020
Response from KATLAS on 19 Feb 2020
THANK YOU VERY MUCH.

8/10 Good

Timothy

Liked: Staff & service
For two people for an all inclusive hotel, it was good value. However, you do get what you pay for and the buffet meals were fairly limited as was the alcohol. Location was good, very central and just set back from a good beach. Staff were helpful and cleanliness ok.
Stayed 1 night in Nov 2019
Response from KATLAS on 27 Nov 2019
THANK YOU VERY MUCH.

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Night stay in Antalya
We stayed here for 4 nights whilst the place itself is very clean we were disappointed with the availability of the sun beds, people were reserving the beds by placing their towels on the beds beore 0730hrs in the morning and sometimes the night before, The staff did not attempt to stop this even though there are signs placed round the pool telling people not to reserve beds. Only one day were we able to get on a bed and that was late in the afternoon when the sun was going down.
Stayed 4 nights in Jun 2019
Response from katlas on 30 June 2019
thank you very much.Your comments and suggestions are important for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Friendly staff. Everything was nice and clean.. Beach was about 2 minute walk away.
Stayed 2 nights in Mar 2019
Response from KATLAS on 29 Apr 2019
THANK YOU VERY MUCH.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Clean well maintained. Friendly helpful staff, nice quiet location within easy access to the beach and restaurants.
Stayed 7 nights in Feb 2019
Response from katlas on 23 Feb 2019
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from KATLAS on 29 Apr 2019
THANK YOU VERY MUCH

8/10 Good

Abdul Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel, pity about the noisy drunk Russians.
Stayed 7 nights in Nov 2018
Response from katlas on 24 Nov 2018
thank you very much.your reviews and suggestions are important for us.

6/10 Okay

Norman

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our stay at the Kleopatra Atlas Hotel
The rooms in the hotel were very nice.They were Clean and comfortable and a decent size. The food was decent quality, although the selection wasn't huge and it was quite similar each day. Biggest disappointment was the staff. The majority of them walked around looking like it was their last day on earth, and the barmen in particular weren’t very welcoming. There was an issue with loud music being played late at night and the night receptionist decided not to confront the culprits as none of the guests actually phoned him to complain. They did receive a number of complaints about it the following morning, however I heard the receptionist having a laugh about it with one of the offenders. Despite the pool being quite small, there was never an issue getting a sun bed if you wanted one. Overall we had a decent stay, but due to the sullenness of the staff, we wouldn’t go again.
Stayed 3 nights in May 2018
Response from kleopatraatlas on 19 May 2018
thanks for your views.your views and suggestions are very important for us.and definitly we will talk to staff about your complaints

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to beach and amazing views from cable car
We had a disappointing start to this hotel the reception chap on that evening after a 3 hour delay due to our transfer vehicle getting a puncture on route to the hotel which was an hour 50 minute journey took 5 hours. Then to be greeted by such a rude idiot is the last thing you need when you have been on the road for so many hours from the uk. So from then on he continued to be horrid playing the tv though the night on reception on full blast annoying all of us all night through on his shift which was every other night. Management where to busy standing around in a trans to give any care for the paying guests. No welcome at meal times just a grunt here and there to the holiday maker. So we made the most of our holiday outside with all the stunning views of the beach and castle from the cable cars and sunbathed at the pure white Shelly beach And warm sea at 27degrees. As also we had Russian idiots fighting and antisocial behaviour. Police attended a few times. Shame the hotel is lovely all I can say shame about the management staff. Shame on that reception man. But the hotel is in the ideal position and we loved the resort and the food and the hotel. Rooms lovely and cleaned every day x
Stayed 7 nights in Nov 2017
Response from kleopatra atlas on 6 Dec 2017
thank you.

10/10 Excellent

William, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and amenities
A small friendly hotel with courteous and helpful staff, making our stay a pleasant one. Will most like use it again.
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Eui hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from KATLAS on 24 Oct 2023
THANK YOU VERY MUCH.

6/10 Okay

Samed

Stayed 8 nights in Jul 2023
Response from KATLAS on 18 July 2023
THANK YOU.

8/10 Good

Camilla Mandelid

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tipp topp tommel opp
Var ett koselig enkelt hotel, god mat og drikke. Litt synd ikkje alt var inkludert i prisen og at enkelte drikkevarer kostet mer. Harde senger og veldig lytt, men fikk no en god nattssøvn. Med prisen tatt i betraktning var det dobbel tommel opp. Lå også rett ved gondol/taubanen opp til Alanya Castle.
Stayed 1 night in Apr 2023
Response from KATLAS on 13 Apr 2023
THANK YOU.

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä, suosittelen.
Hyvä hotelli. Palvelu pelasi ja työtekijät ystävällisiä. Sijainti erinoimainen.
Stayed 8 nights in Mar 2023
Response from KATLAS on 7 Apr 2023
THANK YOU VERY MUCH.

10/10 Excellent

Carmem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel way beyond our expectation. The whole staff were extremely friendly and welcoming, from check-in to the restaurant and bar. Meals were plentiful and tasty and the open bar also offered a great range of drinks, both alcoholic and non-alcoholic. There were premium drinks to be paid extra, but honestly, we did not feel the need to. The whole all-inclusive expecience was a very honest one, especially considering its price. The ambiance was also very comfy and inviting by the pool and the bar. The oom and bathroom were spacious,comfortable and clean.We could find safe street parking right in front of the hotel.The location was excellent to visit Alanya. I would definitely recommend it.
Stayed 2 nights in Feb 2023
Response from KATLAS on 3 Apr 2023
THANK YOU VERY MUCH.

8/10 Good

pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keskitason all innclusive Hotelli Alanyassa
Uima-allas auki vuoden ajasta huolimatta.Tehokas henkilökunta.Huone puhdas.Ilmastointi,jääkaappi ja kuuma suihku löytyy.Huoneessa oli parveke.Ok sänky.Allas Baarin mekkala kantautui huoneeseen,mutta vaikeni aikaisin iltayöstä.Ruoka keskitasoa ja sitä oli runsaasti.Hinta-laatu suhde Ok! Ranta erittäin lähellä.
Stayed 1 night in Mar 2023
Response from KATLAS on 28 Mar 2023
THANK YOU VERY MUCH

8/10 Good

Rolf Petter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt og greit hotell,
Veldig sentralt, kun 100 meter til Kleopatrastranden og ligger i en stille gate kun 50 meter fra en av hovedgatene, deilig buffet og svärt hyggelig betjening, mye for pengene
Stayed 12 nights in Mar 2023
Response from KATLAS on 24 Mar 2023
THANK YOU VERY MUCH.

10/10 Excellent

Arja

Stayed 7 nights in Oct 2022
Response from KATLAS on 7 Mar 2023
THANK YOU VERY MUCH.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommer absolut på besøg igen
Der var på intet tidspunkt noget at beklage sig over 😀 super service af venligt personale. Rengøring hver dag og skift af sengetøj flere gange på en uge.
Stayed 7 nights in Jan 2023
Response from KATLAS on 8 Feb 2023
THANK YOU VERY MUCH

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top vakantie
Zeer goed hotel, goede variatie van eten, super locatie, zeer vriendelijk personeel, goede kamers (wel aan de kleine kant), elke dag schoonmaak en verse handdoeken.
Stayed 14 nights in Dec 2022
Response from KATLAS on 14 Jan 2023
thank you very much

8/10 Good

Bernd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lautstärke in der Nacht bei den Sitzgelegenheiten bei der Rezeption ist oft zu Laut zu den Zimmer in den oberen Stockwerken
Response from KATLAS on 18 Jan 2023
THANK YOU

10/10 Excellent

Boel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanoners 🙏
Bästa läget, Bästa allt 🙏💪🍷
Stayed 9 nights in Dec 2022
Response from KATLAS on 11 Jan 2023
THANK YOU VERY MUCH.

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2022
Response from KATLAS on 31 Dec 2022
THANK YOU VERY MUCH

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt är helt perfekt, läge, mat, städning lugnt och skönt.
Stayed 3 nights in Nov 2022
Response from katlas on 3 Dec 2022
THANK YOU VERY MUCH

10/10 Excellent

Mats

Stayed 1 night in Nov 2022
Response from katlas on 3 Dec 2022
THANK YOU VERY MUCH.

6/10 Okay

Edvard

Stayed 7 nights in Nov 2022

8/10 Good

Karl fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2022
Response from KATLAS on 17 Nov 2022
THANK YOU

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ansatte på hotelle er veldig snille hyggelige og hjelpsom. Flere av de som jobber på resepsjon er faktisk veldig hjelpsom når det kommer til alt
Response from katlas on 2 Nov 2022
THANK YOU VERY MUCH.

10/10 Excellent

Duran ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from KATLAS on 17 Oct 2022
ÇOK TEŞEKKÜR EDERİZ.SİZİ OTELİMİZDE TEKRAR AĞIRLAMAKTAN MUTLULUK DUYARIZ.

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2022
Response from KATLAS on 14 June 2022
THANK YOU VERY MUCH

8/10 Good

Magnus

Liked: Staff & service
Stayed 3 nights in May 2022
Response from KATLAS on 5 June 2022
THANK YOU

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from katlas on 3 June 2022
THANK YOU VERY MUCH

10/10 Excellent

Eva-Maria

Stayed 6 nights in Mar 2022
Response from katlas on 4 Apr 2022
THANK YOU VERY MUCH.

10/10 Excellent

Karl

Stayed 2 nights in Mar 2022
Response from katlas on 1 Apr 2022
THANK YOU VERY MUCH