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Ayla Grand Hotel

Photo gallery for Ayla Grand Hotel

Featured image
Seasonal outdoor pool, open 7 AM to 8 PM, pool umbrellas, pool loungers
LED TV
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Ayla Grand Hotel

Ayla Grand Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Othman Bin Affan Street, PO Box 222094, Al Ain

Explore the area

  • Popular LocationAl Ain Mall8 min walk
  • Popular LocationAl Ain Oasis Park19 min walk
  • Popular LocationAl Ain National Museum20 min walk
  • AirportAl Ain (AAN)21 min drive

Choose dates to view prices

About this area

Al Ain

In the city centre, Ayla Grand Hotel is in an area with good shopping. Al Ain National Museum and Sheikh Zayed Palace Museum are cultural highlights, and some of the area's attractions include Al Ain Zoo and Al Ain Sportplex. Hili Fun City and Wadi Adventure are also worth visiting.

What's nearby

  • Al Ain Mall - 8 min walk
  • Al Ain Oasis Park - 19 min walk
  • Al Ain National Museum - 20 min walk
  • Sheikh Zayed Palace Museum - 4 min drive
  • Buraimi Fort - 6 min drive

Getting around

  • Al Ain (AAN) - 21 min drive

Restaurants

  • Sky 5 Cafe — 1 min walk
  • Nara — 1 min walk
  • Applebee's - 6 min walk
  • Unique Restaurant - 10 min walk
  • Golden Fork Restaurant - 3 min drive

About this property

Ayla Grand Hotel

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 coffee shops/cafés, a snack bar/deli and a sauna are on-site. All 220 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Housekeeping is available once per stay.
Ayla Grand Hotel offers 220 forms of accommodation with minibars and a safe. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

Al Naeem has 7 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 45 for adults and AED 22.5 for children
  • 1 restaurant and 2 coffee shops
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 45 for adults and AED 22.5 for children (approximately)
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee (amount varies)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 7 AM to 8 PM
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 59 out of 93 reviews
5 - Excellent 63%
Rating 4 - Good. 23 out of 93 reviews
4 - Good 25%
Rating 3 - Okay. 5 out of 93 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 93 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 93 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in al Ain
Amazing stay ,very helpful staff from receptionist till room service special thanks to Inas at the reception with the booking despite hotel fully booked
Stayed 1 night in May 2021

2/5 Poor

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No personal kits at the room poor hospitality and staff
Stayed 1 night in May 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Very well
Stayed 1 night in Mar 2021