4/10 Poor
Megan
Travelled with group
11 Apr 2024
Disliked: Amenities, property conditions & facilities
Our stay was not up to the excitement I had when I first booked this hostel. The idea of it is great. However I believe management is lacking in some regards. First we were concerned that we would not be able to make the drive(due to road closure) however talking to management on the phone, we were told roads would open up and if they do, we would not get a refund. So we drove, 10 hours, through very difficult conditions to say the least. Once we arrived at 11pm. We did self check in, to find our pod was dirty. After calling management, we got another pod. We were hoping to shower but the towels were locked and were for rent of 1000Kr each, so we couldn’t. The first night we realized that only one vent in the pod worked. So we became extremely hot inside the pod. We asked for ANOTHER pod, towels, and laundry. We were able to get another pod for the rest of our stay. However be warned, the two vents are extremely small and it still can became hot, not as bad as the first night. We’re able to get towels for free from management thankfully. We found out that the kitchen and laundry were closed due to renovations, we were not aware of this at booking. Luckily we were able to go to the hostel across the street that allowed us to do laundry there. Also the TV did not work for us in both pods we were in, we tried multiple different tries to use chrome cast and the movies download on the TV. But neither worked. I hope these concerns are brought up in the future, has great potential.
Megan
Stayed 3 nights in Apr 2024
