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"Exceptional Service and Charm. The property is well-kept for its age. What makes this place special is the atmosphere; it is filled with traditional memory items that give it a unique and nostalgic charm. The most remarkable aspect of our stay was the staff. Their helpfulness and friendliness were top-notch — They made our trip more enjoyable and smooth."

"poor items and high rate."

"I stayed at this hotel expecting a simple and comfortable experience, which was mostly the case in terms of the room and overall cleanliness. However, the breakfast experience was very disappointing. During my stay, a large group (a youth baseball team) was using the breakfast area at the same time. The space became extremely crowded, with a long line forming, making it practically impossible for other guests to access the food. As a result, I was unable to have breakfast at all. I understand that group bookings are important for hotels, but there should be better management or some form of limitation or time allocation to prevent this kind of situation. Otherwise, it significantly impacts the experience of other guests. I hope the hotel can improve how they handle group guests during peak times."

"Staff was very helpful"

"Breakfast had strong cooking oil smell. ONLY negative!!"

"There is central AC so it’s harder to control room temperature. Breakfast buffet is included, so it’s fine with that expectation, but lots of food options nearby since it’s pretty much right next to Saga station. And surprisingly quiet despite being right next to the station."

"The staff are very friendly. The building and rooms are fairly new. Out of all the hotels I’ve stayed in Japan so far they have the most space in rooms. Also, grab the breakfast buffet worth the money. I wish I’ve stayed longer here. I will definitely stay again. "

"全てエクセレントでした。とても満足いく滞在でした。"

"Long queing when checking in. But big bath is confortable to sleep very well."