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"Very disappointing experience at Zephyr Ifrane. We stayed one week in a two bedroom suite with our family and the apartment was completely invaded by ants everywhere: kitchen, bathroom, living room and even the beds, which made it impossible to sleep. A chemical treatment was applied once but the ants returned the next day even worse. Housekeeping was almost nonexistent. Our suite was cleaned only once during the entire week and we constantly had to ask for basic items. For a family of five we were given only two towels and one small soap per day. When the room was finally cleaned, the dirty towels, blankets and garbage were left at the entrance of our suite for four days, attracting cats and insects and creating a terrible smell. The receptionist was kind and helpful, but the manager was never available during our entire stay and no apology or commercial gesture was offered despite these serious hygiene issues. Never again. This place should be avoided."

"Room was clean and staff was courteous"

"Tout était charmand, l’accueil, l’espace disponible et la propreté des lieux. Le déjeuner qui était servi le matin était aussi excellent. "

"Great experience overall. I just wished that the thermal pool is included in the Expedia price, but it’s not. We had to pay extra to use the thermal pool. Other than that, everything in the hotel is perfect."

"Traditional open plan apartment with many steps. Everything was clean and nice touches like bottled water coffee machine and pods supplied "

"The host was very welcoming and very accommodating. Every bed room has a heater which was great. Two beautiful cats come in and out of the house. Beautiful property. Beautiful people. Fes is awesome by the way. "

"It’s situated within the medina which is ideal although you will need to walk a little way from the Main Street to access it. It was down a dirty alleyway with some cats and poo which wasn’t nice. It’s not their area but perhaps they may need to consider how to make that first area more appealing to guests as it looks awful. Inside it was a very nicely decorated Riad. Breakfast was good and useful. I would say if visiting in winter months that this Riad was very cold. The air con didn’t seem to work in heating up the room. This was the one place where I could see my breath so that was a bit of a drawback. I’m sure in the warmer months it’s very comfortable. "

"The rooms are old and in need of serious renovation. Room was clean and adequate for a one night stay."

"It was a nice hotel, Near market and mcdonalds & walkable locations"