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"A lovely Japanese inn with incredible food, comfortable bedding and wonderful hospitality. We spent two of our week long Yamaguchi prefecture trip at Hagi no Yado Tomoe and we were very happy with our choice. Evening meals presented in our room were exceptional. It was a traditional Japanese ryokan meal but with some western style interpretations. We loved our sashimi course the first night but also very impressed by the carpaccio served instead the next night. Also an apple gratin was my husband’s favorite dish of our entire trip and we had some excellent meals throughout. I highly recommend this hotel for your next stay in Hagi. It’s easy access by car for a day trip to Tsuwano and an easy location for all the interesting places in Hagi. "

"Only one concern is that the wifi is available only around the reception area, not in guests room. "

"*Bath with a view was amazing. *Balcony with oceanview. *Buy food tho before heading there cause they open only for lunch and they mostly serve burgers. *Down side was the tables and chairs infront of the restaurant was kinda breaking already and most of their food on the menu was out."

"It was filthy and cramped up. Nothing good to say about it. Absolute scam"

"The property was located in the heart of the town. There were lots of grocery and dining options within walking distance. The beach was a short drive away too. We were able to drive to many scenic places like Akiyoshido Cave and the quasi national park from there. The house was spacious and very clean. The neighborhood was quiet other than during the elementary school’s break time when little children could be heard playing. The house was also well stocked, though I wish there could’ve been soup/ rice bowls, a kitchen scissors and a rice cooker. I was also slightly confused by the check in procedure but thankfully the Rakuten team responded soon enough to help us with it. Overall, it was a very pleasant 1 week stay and we enjoyed the place very much. "

"Great experience "

"Nice clean rooms."

"Staff were very kind. The Kaiseki dinner was superb. Although we did not use the public bath, the private bath reserved was great and our bodies felt less sore after a long dip. "

"I loved my experience staying at KAI. The Osen was lovely; there was also cold sake, green tea, ice cream, hot tea, and many other beverages for guests to enjoy after using the Osen. The library was quiet to do some work, with snacks and drinks also available. The breakfast and dinner were good. Overall, my stay was terrific. The staff was courteous and attentive. "