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"Restaurant service was very inconsistent. Insufficient when the restaurant was full especially at breakfast. Rooms were nice but hallways were very loud and rooms were such that you could easily hear next door."

"Excelente hotel, súper servicio y hospitalidad de la gente "

"Stay was excellent. Highly suggest this hotel. "

"Parking safe and very good experience excelente the staff"

"Hotel was in quiet area not far from River. Very nice breakfast with many choices. Room was clean, good size bed, staff quite helpful. Not sure if AC is available in summer as temperature control only had heat ( April) . Parking was limited near hotel but could provide in mall not too far or on street. "

"Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!"

"We had the most wonderful stay here for 3 days over easter. The hotel is absolutely beautiful, every part of it is carefully thought out. The decor is gorgeous, rooms spacious with lovely high ceilings and it is immaculately clean. The grounds are stunning, service and staff exceptional, i cannot think of one negative thing about our stay. Breakfast was also excellent and dinner in the restaurant the same with very reasonable pricing too for a 5 star hotel. A couple of minutes walk away are a couple of pleasant local restaurants and if you have a car, lots of hikes nearby. We loved every minute of our stay and would return in a heartbeat. "

"We had a great staying at this hotel. Everyone was very nice specially Ms. Silva at the breakfast restaurant. "

"Very comfortable, good beds, friendly and professional staff, good breakfest "