Exterior

Reviews of 1770 Lagoons Central Apartment Resort

4.5 out of 5
1770 Lagoons Central Apartment Resort
1 Beaches Village Circuit, Cnr of Captain Cook Drive, Agnes Water, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 763 reviews" "
Rating 8 - Good. 216 out of 763 reviews" "
Rating 6 - Okay. 74 out of 763 reviews" "
Rating 4 - Poor. 27 out of 763 reviews" "
Rating 2 - Terrible. 13 out of 763 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yash

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facility is very good
Stayed 1 night in Apr 2024

8/10 Good

TONY

Travelled with partner
Liked: Cleanliness, staff & service
Property seemed a little dated and could use a spruce up. The drain in the shower was next to useless and left a huge amount of water all over the floor which was a little dangerous. Pool area is very good and so is the restaurant. The staff are very friendly and welcoming.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aleksander, Picton

Liked: Property conditions & facilities
Friendly helpful staff
Stayed 1 night in Apr 2024
Response from Peter B on 22 Apr 2024
Dear Aleksander,Thank you for your kind words and the perfect rating! We're delighted to know that you found our staff friendly and helpful during your stay at our hotel. It's always our aim to provide exceptional service, and it’s wonderful to see this reflected in your experience.We look forward to your next visit and hope to continue impressing you with our service. Safe travels until we meet again!Kind regards, Guest Services

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, good location and a nice pool and jacuzzi. A special mention (I hope she sees this) to the staff member who gave us a lift in the torrential rain, a truly wonderful gesture.
Response from Peter B on 22 Apr 2024
Dear Adam,Thank you for your glowing review. We're delighted that our friendly staff, good location, and amenities like the pool and jacuzzi made your stay enjoyable. Your shout-out to the team member who assisted you in the rain has been shared, and it's gestures like these that truly make a difference. We're glad we could be there for you.May your journeys always bring you back to us, and until then, travel safely!Kind regards, Guest Services

6/10 Okay

Camelia

Travelled with partner
The position
Stayed 2 nights in Mar 2024
Response from Peter B on 2 Apr 2024
Dear Camelia,Thank you for sharing your feedback. We always aim to provide a great experience for our guests, and we'd like to learn more about your stay. Could you please elaborate on what led to the 3-star rating? Your insights will help us identify areas for improvement.Kind regards,Guest Services 1770 Lagoons Central Apartment Resort

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious, location convenient. I will definitely be returning
Stayed 1 night in Mar 2024
Response from Peter B on 18 Mar 2024
Dear Roslyn,Thank you for the wonderful review! We're thrilled that you enjoyed the spacious rooms and convenient location of our hotel. We're so happy to hear that you'll definitely be returning!Kind regards,Guest Services

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Peter B on 18 Mar 2024
Dear Joanne,Thank you for taking the time to review 1770 Lagoons Central Apartment Resort. We're glad you had a positive experience overall. Would you mind sharing which aspects of your stay contributed to the 4-star rating? Your feedback will help us understand where we can continue to excel. Kind regards,Guest Services1770 Lagoons Central Apartment Resort

6/10 Okay

Peter, Cobble Hill

Liked: Staff & service
We only stayed one night at this property and as such, did not use any of the pool or facilities. The resort seemed to be a little run down in many areas. However, the room was clean and had all the amenities we needed to cook our meals.
Stayed 1 night in Feb 2024
Response from Peter B on 5 Mar 2024
Dear Peter,Thank you for choosing us for your stay. Your feedback is invaluable, and it's pleasing to know the room's cleanliness and amenities supported your meal preparation needs. Apologies are extended for any aspect of the resort that fell short of expectations. Continuous improvements are underway to ensure a better guest experience.Wishing you safe travels to your next destination and looking forward to the opportunity to serve you better in the future.Kind Regards, Guest Services 1770 Lagoons Central Apartment Resort

10/10 Excellent

Max

Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Feb 2024
Response from Peter B on 5 Mar 2024
Dear Max,Thank you for choosing to stay with us during your recent visit. It's wonderful to know you had a positive experience. Safe travels to your next destination, and we look forward to welcoming you back again.Kind Regards, Guest Services 1770 Lagoons Central Apartment Resort

8/10 Good

Megan

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was nice and clean. Air con leaked water over the table area. Pool was very hot and only nice to swim early in the morning but it was extremely hot when we visited. Would return.
Stayed 1 night in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Megan,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found the room nice and clean. However, we apologise for the inconvenience caused by the air conditioning leak and the pool temperature. Despite these issues, it's wonderful to hear that you would consider returning. We appreciate your feedback as it helps us improve our services. We look forward to welcoming you back for a more comfortable stay.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

4/10 Poor

Brent

Stayed 1 night in Jan 2024
Response from Peter B on 25 Mar 2024
Dear Brent,Thank you for sharing your feedback. We apologise that your experience did not meet your expectations. Your feedback will be used to improve our services. We hope to have the opportunity to better serve you in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

8/10 Good

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Kimberley,Thank you for your 8 out of 10 rating. It's wonderful that your experience with us was a positive one. We'd love to hear more about what you enjoyed and any suggestions you might have for further improvement. Your insights are invaluable in helping us enhance our guest experience. Looking forward to welcoming you back on your next visit!Kind regards,Guest Services, Melbourne Metropole Central

8/10 Good

Jules, Wynnum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, loved the pool and spa. Only downside was the restaurant closed on Sunday and Monday.
Stayed 4 nights in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Jules,Thank you for sharing your experience at 1770 Lagoons Central Apartment Resort. It's fantastic you enjoyed our pool and spa facilities! We understand your disappointment regarding the restaurant's closure on Sundays and Mondays. This schedule allows our culinary team to rejuvenate and continue providing exceptional dining experiences. For your next visit, we'd be delighted to recommend some wonderful local dining options available on those days. Looking forward to welcoming you back for another relaxing stay. Travel safely to your next destination!Kind regards, Guest Services, 1770 Lagoons Central Apartment Resort.

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from PeterB on 16 Jan 2024
Dear Anthony,Thank you for your review of 1770 Lagoons Central Apartment Resort. We appreciate your feedback and are glad to know that your experience with us was largely positive. If there's anything specific that we could improve upon, please don't hesitate to let us know. We hope to welcome you back in the future and wish you safe travels wherever your journey takes you next.Kind regards,Guest Services, 1770 Lagoons Central Apartment Resort

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool area and was great that there was live entertainment on and had lovely meal at restaurant.
Stayed 1 night in Jan 2024
Response from PeterB on 16 Jan 2024
Dear Kerrie,Thank you for choosing to stay with us. It's wonderful that you enjoyed the pool area, live entertainment, and had a lovely meal at our restaurant. Your positive feedback is greatly appreciated.Kind regards,Guest Services

6/10 Okay

Troy

Stayed 4 nights in Dec 2023
Response from PeterB on 31 Jan 2024
Dear Troy,Thank you for taking the time to rate us. If there are specific areas where you felt we could improve or aspects you enjoyed, please do let us know. We're committed to enhancing our services and guest satisfaction. We hope to have the chance to provide you with a more outstanding experience on your next visit.Kind regards,Guest Services, 1770 Lagoons Central Apartment Resort

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-Friendly Retreat
"Enjoyable Stay at 1770 Lagoon Central Apartment Resort! 🌟 We had connecting rooms for our family of four, providing a comfortable space. Despite its age, the resort is well-maintained, though a slight facelift could enhance its charm. The pool was a hit with the kids; we practically lived in it! The spa added an extra touch of relaxation. Unfortunately, we missed out on the restaurant due to the chef's illness, but room service feature would proved convenient, especially with young kids. Looking forward to our next visit!
Stayed 2 nights in Dec 2023
Response from Peter B on 9 Jan 2024
Dear Jess,Thank you for your wonderful review of 1770 Lagoon Central Apartment Resort. We are delighted that you and your family had an enjoyable stay with us and that you appreciated our connecting rooms, pool, spa, and room service. We are sorry to hear that you missed out on the restaurant due to the chef's illness.We are also happy to hear that you liked our well-maintained resort, though we agree that a slight facelift could enhance its charm. We are always looking for ways to improve our facilities and services, and we appreciate your feedback. We hope that you had a splendid holiday season and wish you a fabulous new year ahead. We look forward to seeing you again soon on your next visit to Agnes Water.Kind Regards,Guest Services1770 Lagoon Central Apartment Resort

6/10 Okay

Marc

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Peter B on 9 Jan 2024
Dear Marc,Thank you for choosing to stay with us and for taking the time to share your feedback.We appreciate your input and would like to know more about your experience. If there are any specific concerns or areas where you believe we can improve, please do let us know. Your feedback is valuable to us, and we are committed to making your future stays more enjoyable.We hope that you had a wonderful holiday season and wish you a great year ahead. Safe travels to your next destination.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the live music. Food at restaurant was superb. The pool area was awesome.
Stayed 3 nights in Dec 2023
Response from Peter B on 9 Jan 2024
Dear Kay,Thank you for your amazing review of 1770 Lagoons Central Apartment Resort. We are thrilled that you loved the live music, the food at our restaurant, and the pool area. We are very happy that you had an awesome stay with us and that you enjoyed our facilities and services. We appreciate your kind words and your loyalty. We hope that you had a splendid holiday season and wish you a fabulous new year ahead. We hope to see you again soon on your next visit to Agnes Water.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

6/10 Okay

JACKIE

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a revamp. The pool was dirty
Stayed 3 nights in Dec 2023
Response from PeterB on 16 Jan 2024
Dear Jackie,Thank you for taking the time to review your stay. We take your comments seriously and apologise for the condition of the pool during your visit. Please know that we are addressing this issue to ensure a more enjoyable experience for all our guests. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Guest Services, 1770 Lagoons Central Apartment Resort

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the worst accomodations we have stayed in. Hardly any facilities open and this is New Year Eve, Day etc, high season. Loosing staff who say poor management. Don’t accept cash anywhere. Air conditioning broken as well as Spa. We are a party of 8. So bad two friends went home today. Never again!
Stayed 3 nights in Dec 2023
Response from Peter B on 9 Jan 2024
Dear Paul,Thank you for taking the time to provide feedback on your recent stay, though we are deeply disappointed to hear about your experience.We apologise for the inconveniences you encountered, including the limited facilities, issues with the air conditioning and spa, and the challenges with payment options. This falls short of the standards we aim to uphold, and we will certainly review these matters to improve our services.We understand your frustration and regret that your friends had to cut their stay short. Please know that we take your comments seriously and will work towards rectifying these issues.We hope that despite this, you had a good holiday season and we wish you a more pleasant and enjoyable year ahead. Safe travels to your next destination.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter B on 1 Jan 2024
Dear Marlyn,Thank you for taking the time to leave a perfect rating for 1770 Lagoons Central Apartment Resort on Hotels.com. We are thrilled to see that you had a fantastic experience during your stay with us.We hope that you had a wonderful Christmas and wish you a Happy New Year ahead. Your positive feedback is greatly appreciated, and we look forward to hosting you again in the future.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Sherridan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PeterB on 21 Dec 2023
Dear Sherridan,Thank you for choosing to stay with us. We are glad that you enjoyed your stay with us and found our resort to be comfortable and clean. We appreciate your feedback and hope to see you again soon.Please travel safely to your next destination.Kind regards, Guest Services 1770 Lagoons Central Apartment Resort

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not very nice at all for price
Response from Peter B on 6 Feb 2024
Dear Scott,Thank you for taking the time to share your feedback regarding your stay. We're sorry to hear that your experience did not meet your expectations, especially the value.We are committed to offering our guests a pleasant and comfortable stay, and it seems we missed the mark during your visit. If you have any specific aspects of your stay that were particularly disappointing or suggestions on how we can improve, we would greatly appreciate your insights.We hope to have the opportunity to welcome you back in the future and provide you with an experience that better reflects the high standards we strive to maintain.Kind regards, Guest Services, 1770 Lagoons Central Apartment Resort.

10/10 Excellent

Dallas

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved the entertainment n bbq lunch on Saturday
Stayed 3 nights in Nov 2023
Response from PeterB on 6 Dec 2023
Dear Dallas,Thank you for choosing to stay with us at 1770 Lagoons Resort. We're thrilled that you enjoyed the entertainment and BBQ lunch on Saturday. Your positive feedback is greatly appreciated and we're glad that we could contribute to making your stay enjoyable.We wish you safe travels to your next destination and look forward to welcoming you back in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and family friendly.
Stayed 2 nights in Dec 2023
Response from PeterB on 6 Dec 2023
Dear Angela,Thank you for choosing to stay with us. We are glad that you found our property nice and family-friendly. Your positive feedback is appreciated. Should your travels bring you back to 1770, we look forward to hosting you again.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, amazing pool.
Stayed 1 night in Nov 2023
Response from Peter B on 5 Dec 2023
Dear Graham,Thank you for choosing to stay with us at Mackay. We are delighted that you gave us a rating of 4 out of 5 and that you enjoyed your stay. We are glad that you liked our location, our amenities, and our service. We appreciate your feedback and we hope to see you again soon.Kind regards,Guest ServicesMackay Oceanside Central Hotel

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from PeterB on 27 Nov 2023
Dear Chris,Thank you for choosing to stay with us at 1770 Lagoons Central Apartment Resort. We appreciate your feedback and the positive rating. If there are any specific areas where we can further enhance our service, please feel free to share. Your input is valuable, and we hope to have the opportunity to welcome you back for an improved stay.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023
Response from PeterB on 20 Nov 2023
Dear Paul,Thank you for choosing to stay with us at 1770 Lagoons Central Apartment Resort. We appreciate your feedback. If there are specific aspects you enjoyed about your stay or areas where we can improve, please feel free to share. We value your input and hope to have the opportunity to enhance your experience on your next visit.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Candice

Stayed 1 night in Nov 2023
Response from PeterB on 13 Nov 2023
Dear Candice,Thank you for choosing to stay with us. We appreciate your perfect rating and we're thrilled that your experience was A1. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. Travel safely, and we look forward to welcoming you back.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

6/10 Okay

Ian

Disliked: Cleanliness, staff & service
Photos are deceiving..
Stayed here 5 years ago and was blown away by how good this place was. Unfortunately, now it has gone downhill in a big way. Stayed 5 nights and our room wasn't serviced once. The bathroom was moldy and the toilet seat was loose. We had to request all the essentials - toilet paper, towels, milk, shampoo & conditioner. The pool and spa area needs maintenance - tiles missing and concrete damage. I'll be looking elsewhere next time i venture back.
Stayed 5 nights in Nov 2023
Response from PeterB on 13 Nov 2023
Dear Ian,Thank you for choosing to stay with us and for your honest review. We are very sorry that you had a disappointing stay at our hotel. We apologise for the inconvenience and discomfort this caused you and we appreciate your feedback. We will take immediate action to improve our cleanliness, maintenance, and service standards.We hope you will give us another chance to provide you with a better stay in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from PeterB on 5 Nov 2023
Dear Guest,Thank you for rating your stay at 1770 Lagoons Central Apartment Resort with a perfect score of 10 out of 10!!! We're delighted to know you had such a great experience with us.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Very pleasant and relaxing surroundings.
Stayed 3 nights in Oct 2023
Response from PeterB on 3 Nov 2023
Dear Russ,Thank you for choosing to stay with us at our 1770 Resort. We're pleased that you found our surroundings quiet, pleasant, and relaxing. Your positive feedback is much appreciated.Travel safely to your next destination, and we hope to have the pleasure of hosting you again.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were amazing, helpful and friendly
Stayed 1 night in Oct 2023
Response from PeterB on 1 Nov 2023
Dear Raymond,Thank you for choosing to stay with us at 1770 Lagoons Central Apartment Resort.We're delighted to receive your 5-star review and hear that all of our staff were amazing during your stay. Your positive feedback is much appreciated, and it motivates us to continue providing excellent service to our guests.Travel safely to your next destination, and we look forward to welcoming you back in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from PeterB on 25 Oct 2023
Dear Samuel,Thank you for choosing to stay with us and for sharing your wonderful feedback. We are delighted that you enjoyed your stay at our resort and appreciated our facilities, location, and service. Your kind words mean a lot to us and we hope to see you again soon.We wish you a safe journey to your next destination.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

4/10 Poor

C

Stayed 1 night in Oct 2023
Response from PeterB on 23 Oct 2023
Dear C,Thank you for your feedback and for choosing to stay with us. We appreciate your rating, but it seems there may have been some aspects of your stay that didn't meet your expectations. Your specific feedback would be valuable to us in order to address any concerns and make improvements for our future guests. We hope to have the opportunity to provide a more satisfactory experience for you in the future. Safe travels to your next destination.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

8/10 Good

Amy

Travelled with partner
Beautiful spot just the pools were freezing . The hotel as a whole was nice .
Stayed 1 night in Oct 2023
Response from PeterB on 16 Oct 2023
Dear Amy,Thank you for choosing to stay with us and for sharing your experience. It's delightful that you found our location beautiful and the hotel nice overall. We acknowledge your feedback about the temperature of the pools. Sadly we are unable to heat such a large pool, but it is perfect during the summer months.We hope your journey to your next destination is safe and we look forward to welcoming you back.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately during our stay of 3 nights there was no chef in the restaurant and the menu was very limited. One of the nights the restaurant was even closed.
Stayed 3 nights in Oct 2023
Response from PeterB on 12 Oct 2023
Dear Valued Guest,Thank you for choosing to stay with us and for giving us a perfect rating. We are glad that you enjoyed our apartment resort and that you had a wonderful time. We apologise for the inconvenience caused by the lack of chef in the restaurant and the limited menu. We had some unexpected staff issues that we are trying to resolve as soon as possible. We appreciate your understanding and we hope to see you again soon!Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2023
Response from PeterB on 12 Oct 2023
Dear Lisa,Thank you for choosing to stay with us at 1770 Lagoons Central Apartment Resort. We greatly appreciate your perfect rating and your recent visit.We're delighted to hear that you had a fantastic experience during your stay.Travel safely to your next destination, and we hope to have the pleasure of welcoming you back in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

4/10 Poor

Scott

Travelled with family
Disliked: Amenities, property conditions & facilities
Check in was okay. Staff were reasonably polite. Pool was dirty and univitung. Room was supposed to be a 1 bedroom suite but the doors to the bedroom had been removed. On site restaurant was horrible. The food was terrible and they are absolutely taking advantage with their prices. Would not atay again.
Stayed 3 nights in Sep 2023
Response from PeterB on 3 Oct 2023
Dear Scott,Thank you for sharing your feedback regarding your recent stay, we're sorry to hear about the challenges you faced.We're glad that the check-in process was satisfactory and that our staff were polite. However, we apologise for the issues with the pool, the room configuration, and your dining experience. Your comments have been noted, and we will address them with our team to ensure improvements are made.We appreciate your feedback as it helps us make necessary improvements. We hope you might consider giving us another chance in the future.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff were absolutely amazing and we thoroughly enjoyed our stay and would definitely go back.
Stayed 1 night in Sep 2023
Response from PeterB on 28 Sept 2023
Dear James,Thank you for your perfect score review. We are thrilled that you found our facilities and staff at 1770 Lagoons to be amazing. We're delighted that you are considering returning and look forward to welcoming you back.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

6/10 Okay

Gary

Travelled with partner
Liked: Amenities, property conditions & facilities
The property was clean,tidy and comfortable negative issue being subjected to unselected very overpowering loud music which wasn’t designated to a sound proof area everybody at the resort was exposed to it whether u like it or not 😡
Stayed 2 nights in Sep 2023
Response from PeterB on 26 Sept 2023
Dear Gary,Thank you for choosing to stay at our resort and for sharing your feedback. We appreciate your comments.We're pleased that you found the property clean, tidy, and comfortable during your stay. However, we regret that you were subjected to music that was not designated to a soundproof area. We apologise for any inconvenience this may have caused.Please know that your feedback is valuable to us, and we will take it into consideration to improve the guest experience. We aim to provide a peaceful and enjoyable environment for all our guests.We hope that despite this issue, you had some positive aspects of your stay with us. If your travels bring you back to the area, we would appreciate the opportunity to host you again and provide you with an even better experience.Travel safely to your next destination, and we hope to welcome you back in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from PeterB on 26 Sept 2023
Dear Veronique,Thank you for choosing to stay at our resort and for taking the time to leave a review. We appreciate your high rating.We hope to have the opportunity to welcome you back in the future. Travel safely to your next destination, and we look forward to seeing you again.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and great facility, staff were very accommodating when (due to a family emergency) I had to slide the check in day to the right by two days. Thank you
Stayed 2 nights in Sep 2023
Response from PeterB on 18 Sept 2023
Dear Mark,Thank you for your wonderful feedback. We're delighted that our location, facilities, and staff all met your expectations. We understand that unexpected situations can arise, and we're glad we could accommodate your needs at short notice.We hope to welcome you back again to 1770 Lagoons in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very polite and helpful. The room was clean and tidy, big spacious bathroom and room with balcony. Easy to get around and dinner was amazing thanks everyone involved.
Stayed 1 night in Sep 2023
Response from PeterB on 11 Sept 2023
Dear Ricky,We are delighted to hear about your positive experience at 1770 Lagoons Central Apartment Resort. Our team always strives to provide exceptional service, and we're thrilled that the receptionist made your stay memorable. It's great to also know you found your room spacious and clean, and that you enjoyed the balcony and dinner. We truly appreciate your kind words.We look forward to welcoming you back for another amazing stay in the future.Kind Regards,Guest Services1770 Lagoons Central Apartment Resort

8/10 Good

Nicola J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend
Our stay was fantastic staff were wonderful very friendly and easy to communicate with.
Stayed 2 nights in Aug 2023
Response from PeterB on 5 Sept 2023
Dear Nicola,Thank you for your wonderful review of our Resort. We are thrilled to hear that you had a fantastic stay with us and that our staff were wonderful, friendly, and easy to communicate with.We appreciate your rating, hope you had a lovely weekend, and we hope to see you again soon.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live music, spa on balcony
Stayed 1 night in Sep 2023
Response from PeterB on 4 Sept 2023
Dear Kellie,Thank you for your great review and rating. We are happy that you had a relaxing and enjoyable stay and liked our live music and spa on balcony. We hope you had a chance to explore the beautiful surroundings and experience the local culture. We look forward to seeing you again soon and wish you all the best for your next adventure.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, staff were amazing, friendly and helpful. Food at the restaurant was amazing as were the cocktails . Agnes was perfect . Will defiantly be staying again.
Stayed 4 nights in Aug 2023
Response from PeterB on 4 Sept 2023
Dear Jodie,Thank you for your wonderful review and perfect rating. We are thrilled that you loved your stay at the1770 Lagoons Resort and enjoyed our amazing food, cocktails, and staff. We hope to see you again soon and wish you a safe and happy journey to your next destination.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the setting.. a natural habitat..unspoilt beaches...no high rises
Stayed 3 nights in Aug 2023
Response from PeterB on 30 Aug 2023
Dear Leonie,Thank you for sharing your positive feedback about your recent stay at 1770 Lagoons. We're thrilled to learn that you loved the natural setting and unspoilt beaches surrounding our resort.We're glad you enjoyed your time with us. If your travels bring you back to the area, we would be delighted to welcome you once again.Kind regards,Guest Services1770 Lagoons Central Apartment Resort

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area.....
Stayed 1 night in Aug 2023
Response from PeterB on 30 Aug 2023
Dear Peter,We appreciate your positive feedback regarding your recent stay, it's wonderful that you enjoyed our great pool area.We're delighted that you had a great time at our resort, please travel safely to your next destination, and we look forward to the possibility of hosting you in the future.Kind regards,Guest Services1770 Lagoons Central Apartment Resort