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Castello Village Resort

4.0 star property
Upscale hotel with full-service spa and free breakfast
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Castello Village Resort

In-room safe, desk, soundproofing, iron/ironing board
Property entrance
Executive Triple Room, Sea View
Restaurant
Reception
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Papatheodorou, Sissi, Agios Nikolaos, Crete Island, 72400
  • Popular LocationPotamos Beach11 min drive
  • Popular LocationMalia Beach16 min drive
  • Popular LocationStalis Beach16 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)30 min drive
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Room options

View all photos for Deluxe Room, Garden View (or Land View)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Garden View (or Land View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Garden View (or Land View)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Garden View (or Land View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Suite, 1 Bedroom, Sea View (Open Air Jetted Tub)

Suite, 1 Bedroom, Sea View (Open Air Jetted Tub)

Suite, 1 Bedroom, Sea View (Open Air Jetted Tub)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Room, Sea View (Open Air Jetted Tub)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, Sea View (Open Air Jetted Tub)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Agios Nikolaos

Located in Agios Nikolaos, Castello Village Resort is near the beach. While the natural beauty of Malia Beach and Stalis Beach can be enjoyed by anyone, those looking for an activity can explore Port of Hersonissos. Star Beach Water Park and Sissi Mini Golf are also worth visiting. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with horse riding.
Visit our Agios Nikolaos travel guideOpens in a new window

What's nearby

  • Palm Bay Beach - 11 min walk
  • Palace of Malia - 7 min drive
  • Potamos Beach - 11 min drive
  • Malia Beach - 16 min drive
  • Stalis Beach - 16 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 30 min drive

Restaurants

  • Taverna Kalyva - 6 min drive
  • Ο Μερακλής - 9 min drive
  • Kalimera Kriti Restaurant - 17 min walk
  • Mouries - 7 min drive
  • Ormos Cafe - 5 min walk

About this property

Castello Village Resort

Upscale hotel
At Castello Village Resort, you can look forward to a free breakfast buffet, a poolside bar and a terrace. Indulge in a body treatment, a massage and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and meeting rooms
  • Tour/ticket information, a billiards/pool table and massage treatment rooms
Room features
All 147 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • TVs with satellite channels
  • Mini fridges, heating and daily housekeeping

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Athina
  • Delfi

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Volleyball

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • 2 floors
  • 7 buildings
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 1040K033A0086600

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal outdoor pool opens in April
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Castello Village Resort Agios Nikolaos
Castello Village Resort
Castello Village Agios Nikolaos
Castello ge Agios Nikolaos
Castello Village Resort Hotel
Castello Village Resort Adults Only
Castello Village Resort Agios Nikolaos
Castello Village Resort Hotel Agios Nikolaos

Frequently asked questions

Does Castello Village Resort have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Castello Village Resort?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Castello Village Resort on 24 May 2024 start from AU$161.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castello Village Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castello Village Resort?

Self-parking is free at this property.

What time is check-in at Castello Village Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Castello Village Resort?

Checkout is at 11:00 AM.

Does Castello Village Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Castello Village Resort located?

Situated near the beach, this spa hotel is within a 10-minute walk of Sissi Mini Golf and Boufos. Palm Bay Beach and Avlaki are also within 15 minutes.

Castello Village Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 34 reviews" "
Rating 8 - Good. 18 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.
Stayed 7 nights in Jun 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stay somewhere else
So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.
Stayed 9 nights in Sep 2021

4/10 Poor

Mervyn

Disliked: Staff & service, property conditions & facilities, room comfort
Very Disappointed - Do not believe the photos
The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos. The airconditioning poured water over our bed on the first night. The pillows are hard. The free welcome drink was not offered on the first night we had to ask the manager the next day. The free welcome gift advertised was not given until we asked for it. We had paper cups for drinks, hardly 4 star. Tea bags were not replenished. The water in the shower only gets warm. The jets in the hot tub only partially worked. If you have any issues the staff just shrug their shoulder and say what can I do? The rooms are bare and do not have any of the niceties shown in the photos. Food is bland, mass produced with little variety. The maid just let herself in to take some of our fruit without knocking. There are no where near enough sun beds. No health and safety information given, in fact virtually no information about anything given. The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them. Sissi is a great place but please choose a different hotel.
Stayed 10 nights in Sep 2021

2/10 Terrible

Ion

Travelled with family
Disliked: Amenities, property conditions & facilities
First of all we paid extra fir a jacuzzi room, king bed , two double beds together. What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction. The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to. Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed. Never again.
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Sisi
Lovely hotel, close to the sea, short walk to the beach and a lovely harbour town sisi. Good selection of food for half board. All staff were extremely helpful also.
Stayed 7 nights in Aug 2019

10/10 Excellent

lisa

Wonderful
Lovely apartments large size and good shower. Breakfast was good. Wish we were staying longer.
Stayed 1 night in Aug 2018

10/10 Excellent

Kelly

Lovely
Beautiful place..shame we only stayed for one night...quick checkin and checkout friendly staff Close to nice eating places
Stayed 1 night in Aug 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very welcoming staff especially in the restaurant. Fridge in the room which was very useful and supermarket opposite. Great beach about 20min walk away
Stayed 11 nights in Jul 2018

8/10 Good

KEVIN, Weston-super-Mare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the centre of town
Excellent one bedroom room, spacious and very clean. Staff excellent and buffet breakfast was very good. Two pools the front one by the sea is not very big and as always you have to beat the German towels to get a bed even though they say it's not allowed. Very good stay apart from that. My only suggestion is that the bottom pool bar shuts at seven but they add should keep it open later so that you can have a drink and watch the beautiful sunsets.
Stayed 10 nights in Jul 2018

6/10 Okay

Serena

Stayed 3 nights in Aug 2023