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"The food was amazing, the staff was really attentive, the only issue is the beach it’s not that closed and not that pretty, you have to take a taxi or rent a car for the nicer beaches, I will definitely come back! "

"We were late getting in but the driver remained until we made it. The hotel was a short drive from the airport. We received a nice greeting from the staff. Check in was personalized and speedy. They presented some snacks and beverages were available. We were escorted to our room, which overlooked an Infinity water feature, a beautiful view of the sea and it was CLEAN. Dinner and Breakfast provided a wonderful variety of Greek dishes. A/C was available but the Sea breeze kept us very comfortable thru the night. "

"Overall the Mitsis Laguna is an excellent resort. It's well maintained and the staff are extremely polite and helpful making the overall experience excellent. The only point to make was the sound proofing in the bungalow that we had near the 2nd pool. We could hear the people both above and in adjoining room quite clearly and the early morning cleaning outside woke us up most mornings."

"We loved our time at the IHG- Intercontinental Crete. It’s centrally located in Agios Nikolaos to great food and shops. The hotel has valet parking and it was very easy to get in and out quickly. The staff could not have been more pleasant. From the moment we arrived, they were very attentive and kind. The breakfast was phenomenal and included with out stay. This saved us time and money looking outside of the hotel for breakfast each day. The hotel restaurant and bar are great too. We spent each night having a delicious meal or drink at the hotel. The room was spacious and had everything to make our stay feel like home. We loved our time! 10/10"

"It was ok, we have stayed at the other two hotels, Stella Island and Stella Palace, and to be honest this is not on par with them. The food was very limited, not much choice and if you’re a fussy eater you might struggle. All the flowerbeds were overgrown and if you had a sunbed next to one there was a strong smell of cat urine. The drinks weren’t great, the soda had that off taste or dirty pipes and isnt branded. There were also cockroaches in our room that came from the toilet floor drain. The staff were nice other than one girl at the smaller pool bar, she was always moody and acted like it was a hindrance to serve people. Overall it was ok and Iv give it a 3 out of 5. I’d probably rather stay at Stella Palace for the same price next time. The pools were clean but they do allow sunbed reserving and most were taken with towels by 7.30am. Some weren’t even used all day that had been reserved and the staff didn’t do anything to stop that from happening. This would be a major problem at high season."

"It was an excellent and relaxing stay, my top were probably food (huge variety of vegetarian dishes, every day something new and different, excellent à la carte restaurants and food by the beach during the day) The staff deserves a huge applause for their top hospitality friendliness and attitude. Very comfortable room and beautiful surroundings, in my opinion better than the neighboring resorts. Overall very comfortable stay. If I have to say something negative it’s maybe that I’d love it to be an adult only hotel since kids were running everywhere, so definitely more family friendly than a relaxing couple stay, but you cannot satisfy everyone :) anyway I’d definitely come back "

"Amazing 50m pool. Friendly staff!"

"wifi worked wonderfully. hot tub amazing view and great temperature. very quiet and tucked away. made me an entire cake for my birthday. very wonderful and accommodating staff. Efrain the CEO is on top of everything. Will be back"

"Overall, we had a great experience. The hotel was conveniently situated near many amenities, and we had easy access to transportation, which made it simple to explore the island every day. The staff were really friendly and helpful, always ready to assist with anything we needed. Our room had a lovely side view of the ocean—close enough that we could hear the waves, which made the stay even more relaxing. We noticed that some people had complaints about the resort, which is a shame, because we genuinely felt it offered great value for the price we paid."