"Building, courtyard with pool, and rooms were very nice. Bathrooms however were not well maintained and showers had issues such as not having a mount on the wall to hold the shower head and not having shower curtain and plugged drains. The bathrooms desperately need to be updated. The breakfast was ok but other hotels we stayed at in Crete had much nicer breakfast selections. "
"Service that does not match a five-star hotel. We even paid for an upgraded room, and one of the hotel employees downstairs was apparently sleeping and hanging laundry under the private pool we had in our room - really unpleasant."
"My only bad experience was partly my fault, in that I hadn't closed the doors to the balcony, and I was right above the "boardwalk", and a couple of gals talking loudly, woke me up at 4 a. m. So, close the doors, and turn on the air conditioning! Closing the doors blocked out a lot of sound. The room was wonderful, (except a window was dysfunctional) the views fabulous, and the breeze enchanting! Be aware that there is no parking close by. "
"The room was spacious, beautiful and clean. The staff was very friendly spoke perfect English and available whenever I called. The balcony was absolutely beautiful, looking at the Mediterranean Sea with its own hot tub. Comfortable seating, lounge, chairs, and table and chair chairs on the balcony. Though the balcony was not very private it was absolutely stunning. "