AdventHealth Waterman Tours and Activities

This is probably the 8th time staying in this hotel. It’s wonderful. Always a great choice. The restaurant in the hotel is great too. Food is consistently good as is the service. Amir who works in the restaurant was so eager to please. Friendly, professional and a good server.

Excellent service, food, location and staff! Thank you

Family of 5 (4A,1C) stayed in a 4 bed villa and it was great. They are exactly as pictured on the website - although the pool area tiling makes it look a little grubby. The gym was great - the only niggle being that the lights are on a motion sensor that doesnt cover the treadmills so be prepared to workout in the dark. The main issue with the property relates to the pool area - not the actual amenities but the opening times & closures. We were there the last 2 weeks of august 2025 and - the pool deck didnt open until 9am (the slides & lazy river dont open until 10) - that meant that you couldnt even sit on a sunbed until 9am as there were no lifeguards on duty. apparently this is because you could have an accident. This feels entirely unnecessary and was really disappointing as i was often up and about before 8 and couldnt sit down and enjoy the morning sunshine - the music round the pool was loud & at times inappropriate for children - whenever there was any lightning within 6 miles of the hotel they closed the pool area and made you leave & either go to the bar area (far too small for the number of people around the pool) or leave. if you went to the bar area they then had excessively loud entertainment - quizzes and music that made it impossible to have a conversation. This happened to us every day that we were by the pool. I understand health & safety etc. but these policies are unhelpful & excessive